PRECISELY SOFTWARE LIMITED

Precisely Data360 Govern

Data Governance and Data Catalog

Features

• Data Governance
• Data Catalog
• Data Lineage
• Metadata Management
• Data Stewardship
• Workflows

Benefits

• Understand how data flows through organisation
• Make data assets searchable
• Link data to business assets
• Provide full context of data and how it is used
• Identify and properly manage Critical Data Elements
• Provide mechanism for all data users to interact
• Catalog key business definitions
• Understand how data related to business processes

£150,000 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesuk@precisely.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

307299569262730

Contact

UK Sales
+44 (0) 118 940 7600
salesuk@precisely.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: Limited to 4 million assets and 20 Content Contributors. Can be extended.
• System requirements: Chromium based browser (Chrome, Edge)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: https://support.infogix.com/hc/en-us/articles/360043015134-Infogix-Standard-Support-Policy
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: No
• Support levels: Support levels are described via the following link. Response times are managed according to severity.; ; https://support.infogix.com/hc/en-us/articles/360043015134-Infogix-Standard-Support-Policy
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Help and documentation available within the application.; On-site and virtual training available.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: All customer data can be exported to flat file or Excel. We provide access for 60 day post contract end date.
• End-of-contract process: At the end of the contract the service moved to read-only mode and is available for 60 days for customers to download their data.; ; After that it is decommissioned.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Browser based GUI for all end user and admin usage.
• Accessibility standards: None or don’t know
• Description of accessibility: Built with reference to accessibility standards, although not certifed.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: All UI functionality is exposed via API.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Meta Model; Menu Items; Logos; Colours

Scaling

• Independence of resources: Each client has their own dedicated back end. Front end resources are shared but scale automatically.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Flat file and Excel.
• Data export formats:
  • CSV
  • Other
• Other data export formats: XLS
• Data import formats:
  • CSV
  • Other
• Other data import formats: XLS

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.5% uptime in any rolling 2 month period
• Approach to resilience: We use Azure capabilities to ensure resiliance, and also use primary and backup Azure locations.
• Outage reporting: Email alerts from ticketing system

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: SSO via SAML 2.0
• Access restrictions in management interfaces and support channels: Fully security model in application. Can be linked to AD groups.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Other
• Description of management access authentication: SSO via SAML 2.0

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: SOC 2 Type II

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: SOC2 Type II
• Information security policies and processes: Our full Information Security Policy is available upon request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Proprietary
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Our Vulnerability Management Policy is available upon request
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Multiple Azure toolsets are used to ensure the ongoing health of the application
• Incident management type: Supplier-defined controls
• Incident management approach: Managed via our standard support process.; ; https://support.infogix.com/hc/en-us/articles/360043015134-Infogix-Standard-Support-Policy

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  As a software manufacturer, Precisely Software Incorporated (parent of Precisely Software Limited) (“PSI”) has a largely remote workforce and does not own any of the worldwide office locations where it operates. As such, there are no dedicated programs or training for employees to improve the environment since employees work from home. PSI does, as a matter of company policy regarding the working environment of employees, follow environment, health and safety standards and procedures customary in the industry and/or local jurisdictions of its office locations. PSI only leases with property managers / landlords who comply with local laws, including environmental laws with recycling capacity and such terms are contracted in the various leases. In addition, PSI products and services are designed to be safe and to minimize their environmental impact by implementing industry standard protocols for same, e.g. click wrap agreements, paperless retention policies, downloadable software delivery (instead of tapes, diskettes or CD’s).
• Covid-19 recovery:

  Covid-19 recovery

  Precisely has taken great precautions throughout the COVID-19 global pandemic to keep our employees and partners at low risk for contagion. Our global offices were closed and employees were transitioned to work remotely from the safety of their homes from March 2020 until very recently, with very limited access permitted to essential personnel following strict masking and sanitary protocols. Now that Precisely is re-opening offices again, we have taken into account increased employee preferences for remote and hybrid working arrangements. We encourage all employees to be fully vaccinated.
• Tackling economic inequality:

  Tackling economic inequality

  Precisely participates in several salary surveys globally to ensure we understand the market for talent and the compensation market trends. We continually look at our own compensation data to ensure competitiveness and fair treatment, and set salaries based on the value of the job, not the applicant’s salary history. This combined with the continued efforts of Precisely’s Diversity and Inclusion Council work to create opportunities for those who may face barriers to employment or are located in deprived areas.
• Equal opportunity:

  Equal opportunity

  While not a classified as a diverse owned company, PSI maintains a robust diversity program lead by its Chief Human Resource Officer (CHRO) who is charged with driving diversity in the organization. PSI maintains an internal Diversity and Inclusion Council and also launched the Precisely Women in Technology program (PWIT) in 2020 in concert with the Women in IT Awards events. We also partner with Women in Technology in the UK to increase the representation of women in Precisely. PSI’s Executive Leadership team includes women in the following posts: the CHRO, CTO (Chief Technology Officer) and CDIO (Chief Data and Information Officer) and fifty percent (50%) of the members of the Senior Leadership Team are women as well. ; ; In the UK ; ; PSI does not have a supplier diversity program due to the nature of its operations and business. The only relatively material expense PSI has (other than staffing and rent) is computer hardware and software and those purchases are made from large worldwide providers who lead the industry for such hardware and software technologies. To remain competitive and viable, PSI must choose the industry leaders products, however, most if not all, advocate adherence to current diversity philosophies. PSI’s lack of reliance on a traditional supply chain is the reason for not having a supply chain diversity program.
• Wellbeing:

  Wellbeing

  The PSI CHRO is responsible for ensuring compliance with local occupational health and safety laws and regulations. The health and well-being of every employee is of vital importance to PSI. It is the policy of PSI to provide safe working conditions for all employees and the success of such a program rests ultimately with the employees. General requirements related to health and safety protections for employees are addressed worldwide in the various Employee Handbooks drafted in the local languages. PSI is presently looking to implement a new employee program and training to improve safety performance that addresses its current remote workforce that will likely remain as such for the foreseeable future. Given the nature of PSI’s business, activities do not require employees to wear protective equipment. PSI does ensure that relative health and safety issues and concerns are addressed regularly, e.g. COVID19, annual flu season, travel alerts, etc. In the UK we provide private health care and an Employee Assistance Program to support employee physical and mental wellbeing. We also work with Health Partners, who provide occupational health support to assist us on making the appropriate adaptions as appropriate.; ; In addition we have a Volunteer Time Off (VTO) Program and Policy is designed to provide our employees the opportunity to give their time and expertise to support activities that enhance, serve communities and create positive change. around the world. As well as benefitting our local communities volunteering can bring great personal rewards enabling our employees to build connections, develop new skills, and gain a fresh perspective, outside of the workplace.

Pricing

• Price: £150,000 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Free trials provided on application and by mutual agreement.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesuk@precisely.com. Tell them what format you need. It will help if you say what assistive technology you use.