ETHICAL HEALTHCARE LTD
Design and Change
Ethical Healthcare’s Design and Change service uses behavioural science, system design, and communications expertise to understand user needs, reshape strategy and processes, and support culture change. It delivers user‑centred, evidence‑based improvements that empower staff, reduce pressure, and enable meaningful, system‑wide transformation.
Features
- Expertise in human factors across all aspects of user experience
- Behavioural science drives understanding and influence of user needs
- Team of designers behavioural scientists and communications experts
- Redesign strategy processes and culture to achieve lasting change
- User centred approach starting with real staff needs
- Apply evidence based insights to digital health transformation
- Deliver system wide change that empowers staff adoption
- Reduce staff pressure and support practical solution uptake
- Embed lasting behaviour and culture shifts across organisations
- Enhance readiness to embrace change and improve services
Benefits
- Supports system-wide change, not just isolated improvements
- Empowers staff and eases pressure during transformation
- Culture and process redesign for lasting organisational impact
- Evidence-based methods to drive meaningful behaviour change in digital health
- Expert team of behavioural scientists system designers and communications specialists
- User-centred solutions that address physical cognitive social and emotional needs
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@ethicalhealthcare.org.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
3 0 7 5 0 5 9 3 0 8 3 8 4 7 9
Contact
ETHICAL HEALTHCARE LTD
Laura Blacker
Telephone: 0333 0124275
Email: sales@ethicalhealthcare.org.uk
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- We build tailored support services in line with our clients' specific requirements.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Userlane, GOLIATH TECNOLOGIES
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £510.00 | |
| Associate business architect | £975.00 | |
| Business architect | £1,300.00 | |
| Lead business architect | £1,980.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £510.00 | |
| Senior enterprise architect | £975.00 | |
| Lead enterprise architect | £1,300.00 | |
| Principal enterprise architect | £1,980.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,980.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £510.00 | |
| Data analyst | £975.00 | |
| Senior data analyst | £1,300.00 | |
| Principal data analyst | £1,980.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £510.00 | |
| Senior business relationship manager | £1,100.00 | |
| Lead business relationship manager | £1,980.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £510.00 | |
| Delivery manager | £975.00 | |
| Senior delivery manager | £1,300.00 | |
| Head of (Agile) delivery management | £1,980.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,980.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £510.00 | |
| Test engineer | £975.00 | |
| Senior test engineer | £1,300.00 | |
| Lead test engineer | £1,980.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Head of test | £1,980.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £1,980.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £400.00 | |
| Junior user researcher | £810.00 | |
| User researcher | £975.00 | |
| Senior user researcher | £1,100.00 | |
| Lead user researcher | £1,400.00 | |
| Head of user research | £1,980.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Wednesday 28 August 2024
- What the ISO/IEC 27001 doesn’t cover
- N/A - covers all services
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- BSI
- ISO 9001 accreditation date
- Friday 15 March 2024
- What the ISO 9001 doesn’t cover
- N/A - covers all services
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 8a8dbdbb-2804-45d1-b946-74440e6b8a0e
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 5c164e7f-a8dc-48ed-9571-204439d7bf73
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@ethicalhealthcare.org.uk.
Tell them what format you need. It will help if you say what assistive technology you use.