Field Dynamics

CatchmentReport

CatchmentReport is an on-demand report showing a map of public charger accessibility for residents who cannot park an electric vehicle within their property boundary. You can understand the distribution of households covered by each charger, benchmark today’s coverage, identify gaps and plan for the future.

Features

• Shows locations of public EV chargers across the authority area
• Shows locations of households that cannot park and charge off-street
• Shows proportions of households serviced by chargers within set distances
• Creates a report and a dashboard to explore data
• Provides raw data download of parking propensity and charger locations

Benefits

• Household-level view of coverage for residents that need access
• The starting point for policy coverage definition and development
• Current position benchmarked so you can track improvement
• Help identify gaps in charger coverage across the authority area
• Contribute to Councils net-zero agenda
• A key input into wider infrastructure roll-out planning
• Enable more effective bids and grant applications for infrastructure
• Easy and intuitive option to visualise your EV charging strategy
• Use raw data across other internal projects and initiatives

£4,440 a unit a year

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@field-dynamics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

307736348178276

Contact

Field Dynamics
01212328050
info@field-dynamics.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements:
  • Browser accessible
  • Browser up to date
  • Browser secure

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We use reasonable endeavours to respond to emails during standard business hours Monday to Friday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Support is provided between 9am – 5pm Monday to Friday.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Approved customers are on-boarded through the creation of an account.
• Service documentation: No
• End-of-contract data extraction: All customer data can be extracted in a number of formats to ensure a safe and secure migration to any new systems being used if required.
• End-of-contract process: Customers are invited to renew their subscription 90 days ahead of expiry. Should the customer not renew, then access to the hosted environment will cease at the end of the subscription and instance provided for the customer will be deleted.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Adapted to tablet and smartphone formats.
• Service interface: No
• User support accessibility: WCAG 2.1 A
• API: No
• Customisation available: No

Scaling

• Independence of resources: Demand in the system is met by auto-scaling through cloud providers (Microsoft Azure, Amazon Web Services).

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: All customer data can be extracted in a number of formats to ensure a safe and secure migration.
• Data export formats: CSV
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • MS Excel
  • Spatial files (TAB SHP)

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The service will be available 99% of the time including Scheduled and Unscheduled maintenance. This excludes Unscheduled maintenance due to malicious attack.
• Approach to resilience: Available on request.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Username or password
• Access restrictions in management interfaces and support channels: Limited users. Username and password.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ISO Quality Services Limited
• ISO/IEC 27001 accreditation date: 25/03/2022
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Follow ISO27001.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Service components continue to be tracked and reviewed monthly, with risk assessments on security impacts.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Continuous internal monitoring of potential threats, with appropriate mitigation plans deployed based on risk severity ratings.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Third party audit and assessment. Incident response dependent on severity.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident management processes are in place for this service, and are actively deployed in response to security incidents.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  CatchmentReport enables local authorities to site electric vehicle charging equipment in the right locations, enabling investment to fight climate change to be spent in optimal areas. ; ; Electric vehicle infrastructure roll out is key to reducing the 27% of total greenhouse emissions used by Transport.

Pricing

• Price: £4,440 a unit a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@field-dynamics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.