GNC TECHNOLOGY LTD

Cloud Migration Services Design, Build and Delivery

GNC Technology excels in digital transformation, offering precise migration services for O365, SharePoint, comprehensive hardware rollouts and Data Centre to cloud migrations. We provide seamless transitions, data integrity during migrations, and robust post-migration support to ensure continuous operational efficiency, system compatibility, and minimal downtime for our clients.

Features

• Office 365 migration and management.
• Comprehensive hardware installation and deployment services.
• Power BI setup and advanced reporting solutions.
• Full-service IT support for businesses.
• Strategic system design and assurance.
• Cloud solutions and infrastructure management.
• Data analytics and business intelligence implementation.
• Network setup and security optimisation.
• Custom IT transformation and consultancy services.
• Seamless integration services for system upgrades.

Benefits

• Reduces deployment times with efficient O365 migration.
• Enhances productivity through streamlined hardware setups.
• Boosts decision-making with superior Power BI reporting.
• Minimises downtime with reliable IT support.
• Ensures robust system design for operational assurance.
• Facilitates seamless tech transitions and system integrations.
• Manages cloud resources to optimise performance.
• Empowers data-driven strategies with advanced analytics.
• Strengthens security with comprehensive network services.
• Tailors IT transformations to specific business needs.

£40.00 a user a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.guha@gnctechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

308034468051997

Contact

Paul Guha
07980734952
paul.guha@gnctechnology.co.uk

Planning

• Planning service: Yes
• How the planning service works: At GNC Technology, we provide comprehensive planning services to ensure successful cloud hosting and software implementations. Our approach begins with a detailed business analysis to understand the unique needs and challenges of each client. This analysis informs the solution design, ensuring that the proposed cloud infrastructure aligns perfectly with the client’s operational requirements and strategic goals.; ; We then develop a tailored security architecture that integrates robust security measures directly into the cloud solution. This includes the implementation of advanced data protection protocols, regular security assessments, and compliance checks to ensure adherence to industry standards and regulations.; ; Throughout the planning process, we emphasise collaboration with our clients. Our experts work closely with client teams to ensure a clear understanding of the cloud technologies and the transformation roadmap. This collaboration facilitates smooth transitions, minimises disruption, and enhances overall system performance post-implementation.; ; By combining strategic planning with technical expertise, GNC Technology ensures that cloud solutions not only meet current business requirements but are also scalable and secure to support future growth and changes in technology.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: GNC Technology offers comprehensive training programs designed to empower our clients with the knowledge and skills needed to effectively manage and utilise their cloud software and hosting services. Our training sessions are tailored to meet the specific needs of each client, whether they are new to cloud solutions or looking to enhance their existing skills.; ; Our training covers a wide range of topics, including basic cloud concepts, specific software functionalities, system administration, and best practices for security and data management. We ensure that training is practical and relevant, incorporating hands-on sessions where participants can work directly with the cloud technologies they will be using.; ; We also offer specialised training modules focused on particular aspects of cloud services, such as data analytics, custom configurations, and advanced troubleshooting techniques. These modules are designed to help users maximise the benefits of their cloud solutions.; ; To accommodate different learning styles and schedules, we provide various training formats, including in-person workshops, and live webinars. Each training session is led by experienced instructors who are experts in cloud technologies and are committed to providing ongoing support to ensure participants are confident in applying what they've learned.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: GNC Technology specialises in facilitating smooth transitions to the cloud and between different cloud services. Our migration services begin with a comprehensive assessment of the current IT infrastructure and the specific needs of the organisation. This allows us to create a tailored migration plan that minimises downtime and ensures data integrity.; ; We focus on a staged migration approach, which allows for gradual transition of services to the cloud, ensuring that each phase is manageable and successful. This approach also includes thorough testing and validation at each stage to ensure functionality and performance are maintained.; ; Our team provides end-to-end support throughout the migration process, from initial planning and solution design to the final execution and post-migration support. We handle all aspects of the migration, including data transfer, application porting, and system configuration.; ; Additionally, we educate and train client teams on the new cloud environment, enhancing their understanding and ability to leverage cloud capabilities effectively. By prioritising a seamless migration experience, we help organisations harness the full potential of cloud technology, enhancing flexibility, scalability, and cost-efficiency.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: GNC Technology offers comprehensive quality assurance and performance testing services to ensure that our clients' cloud and IT systems operate at peak efficiency and reliability. Our process begins with defining clear testing objectives based on the specific needs and goals of the client’s business. We employ a variety of testing methodologies, including automated and manual testing techniques, to thoroughly examine every aspect of the system.; ; Our quality assurance strategy encompasses a range of tests such as functional testing, integration testing, User Acceptance Testing (UAT), and security testing. These tests are designed to identify any potential issues before the system goes live, ensuring that all features and functions work as intended under various conditions.; ; For performance testing, we simulate different levels of load and stress to understand how the system behaves under peak usage and to identify bottlenecks that could affect user experience. This helps us optimise system performance and scalability, ensuring the infrastructure can handle expected traffic and data processing needs efficiently.; ; We provide detailed reports and actionable recommendations throughout the testing phases, allowing buyers to make informed decisions about system enhancements and optimisations for a high-performing and reliable IT environment.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: GNC Technology provides comprehensive support for a variety of cloud hosting and software services, ensuring optimal performance and reliability:; ; Cloud Hosting Services:; • IaaS: We manage setups on platforms like AWS, Azure, and Google Cloud, including virtual machines, storage, and networking.; • PaaS: Support for application hosting environments, allowing clients to focus on development.; • SaaS: Management and configuration of third-party applications, tailored to client needs.; ; Cloud Software Services:; • Office 365: From migration to management and troubleshooting.; • Power BI: Setup, integration, and support for data analysis and reporting.; • Custom Applications: Support for bespoke applications, including performance and security management.; ; Support Services:; • 24/7 Monitoring: Continuous infrastructure and application monitoring.; • Maintenance and Updates: Regular updates to enhance performance and security.; • Security Management: Including firewalls and compliance audits.; • Strategic Consultation: Advice to optimise cloud architecture and operational efficiency.; • Training: Tailored sessions to improve staff proficiency and tool usage.; ; We ensure that all aspects of cloud service management are covered, allowing our clients to fully benefit from their cloud solutions.

Service scope

• Service constraints: At GNC Technology, we pride ourselves on offering flexible and adaptable cloud hosting and software services that meet the diverse needs of our clients without significant constraints. Our comprehensive support and infrastructure capabilities are designed to accommodate a variety of technological environments and business requirements:

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Yes, GNC Technology provides both email and online ticketing support. Our response times are tailored to meet our clients' specific requirements. For priority one (P1) incidents, we offer a rapid response time with a 4-hour onsite response available anywhere in the UK. For non-critical issues, response times may vary, and we offer flexible service level agreements (SLAs) to align with client needs. Please note, response times during weekends may differ, ensuring comprehensive support is consistently maintained.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: At GNC Technology, we offer tiered support levels tailored to meet the specific needs of our clients:; ; Standard Support: This foundational level includes access to our helpdesk via email and online ticketing system, available during business hours. It is ideal for addressing non-critical issues and general queries, priced at £42 per user per month.; Enhanced Support: Building on Standard Support, this level adds phone support and offers quicker response times. It is designed for businesses that need more immediate assistance and VIP user support, available at an additional 10% of the monthly service cost.; Premium Support: Our highest support level provides 24/7 assistance through all communication channels, including direct access to senior technicians and proactive system monitoring. This level is essential for critical operations, costing an additional 20% of the monthly service fee.; ; Dedicated Support:; All clients at all support levels benefit from a dedicated Technical Account Manager and/or Cloud Support Engineer. This ensures personalised support and strategic guidance to maintain optimal system performance and alignment with business goals.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation
• ISO/IEC 27001 accreditation date: 23/08/2023
• What the ISO/IEC 27001 doesn’t cover: The scope is “The provision of IT Services to organisations, leading in data migration, large scale digital transformation programmes and data visualisation services”/
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  GNC Technology is committed to actively fighting climate change through environmentally sustainable cloud service provision. We integrate green practices throughout our operations, reinforced by our compliance with ISO 14001, an international standard for environmental management systems.; ; Energy-Efficient Infrastructure: We utilise the latest energy-efficient technologies in our cloud infrastructure. Our data centers are designed to achieve low power usage effectiveness (PUE) ratings, reducing the energy required per server and minimising our environmental impact.; ; Sustainable Practices: We implement sustainable practices across all aspects of our operations. This includes using renewable energy sources to power our hosting services, significantly cutting down greenhouse gas emissions.; ; Carbon Footprint Minimisation: By offering cloud solutions, we enable clients to reduce their own carbon footprints. Transitioning from on-premises servers to our energy-efficient cloud servers decreases clients’ energy consumption and enhances their sustainability efforts.; ; Resource Optimisation: Our use of virtualisation technologies increases server utilisation rates, which conserves energy and reduces electronic waste.; ; Promotion of Remote Work: Our services support remote working, lessening the need for commuting and thus reducing transportation-related CO2 emissions.; ; Client Education and ISO 14001 Compliance: We not only adhere to ISO 14001 standards but also guide our clients in sustainable cloud usage. Our training programs emphasise efficient resource use and help clients make environmentally conscious IT decisions.; ; Through these measures, GNC Technology ensures that our G-Cloud services contribute effectively to the fight against climate change. Our commitment to environmental stewardship is integral to our service delivery, aligning with the government's goals to leverage procurement in support of eco-friendly outcomes.

  Covid-19 recovery

  GNC Technology is dedicated to aiding the recovery from COVID-19 through innovative cloud services and IT solutions that support remote working, enhance business resilience, and facilitate economic recovery.; ; Support for Remote Working: Our cloud solutions empower organisations to transition smoothly to remote work environments. During the pandemic, our consultants played senior roles in the NSoIT programme for the Ministry of Defence, managing the rollout of laptops and enabling staff to work from home effectively. This experience underscores our capability to implement large-scale IT solutions that are crucial in today’s hybrid working models.; ; Enhancing Business Continuity: We provide robust cloud infrastructure that supports business continuity. Our services ensure that organisations can maintain operations seamlessly during disruptions, with scalable resources that adjust to changing demands.; ; Economic Recovery Support: Our cloud services facilitate economic recovery by helping businesses streamline operations and reduce costs. By migrating to the cloud, companies can lower their IT expenses and reinvest savings into other areas critical for recovery and growth.; ; Training and Upskilling: We offer training programs focused on developing digital skills, essential for adapting to new ways of working post-COVID. These programs are designed to upskill staff, making them more adaptable and resilient in a rapidly changing job market.; ; Community and Business Support: We actively support communities and businesses impacted by COVID-19 through partnerships and initiatives that promote recovery. Our technology solutions are tailored to help organisations adapt to new operational challenges, contributing to their resilience and long-term sustainability.; ; Through these initiatives, GNC Technology not only aids in immediate recovery efforts but also strengthens the capability of organisations to navigate future challenges. Our commitment to supporting COVID-19 recovery is integrated into our service offerings, ensuring we provide meaningful assistance to our clients and their communities.

  Tackling economic inequality

  GNC Technology is committed to addressing economic inequality through our cloud services and targeted initiatives that enhance access to technology, support entrepreneurship, and create employment opportunities, especially in underserved communities.; ; Creating Employment Opportunities: We expand operations and prioritise hiring locally to boost job creation in technical and administrative roles, focusing on fair employment practices.; ; Support for Entrepreneurship: Our scalable cloud solutions lower barriers for small businesses and startups, enabling them to access advanced technology affordably, fostering innovation and competitiveness.; ; Training and Skills Development: We provide training programmes that equip individuals from economically disadvantaged backgrounds with essential digital skills. These include practical sessions in cloud computing, cybersecurity, and data analysis, crucial for securing employment in the tech sector.; ; Educational Partnerships: In collaboration with educational institutions and community organisations, we deliver workshops and seminars that address skills shortages and lead to recognised qualifications, enhancing employability and supporting career advancement.; ; Supplier Diversity: We promote a diverse supply chain that includes SMEs and enterprises led by underrepresented groups, enhancing innovation and inclusivity within our operations.; ; Charity Support: We partner with charities that assist those facing economic challenges and barriers to employment. Notably, we manage IT services for a charity at no cost, directly supporting their operational needs and enabling them to focus more resources on their impactful work.; ; Community Engagement: We actively engage with communities to tailor our initiatives in digital upskilling and job creation to be relevant and impactful, aiming to create sustainable economic change.; ; Through these measures, GNC Technology is dedicated to making a significant impact on economic inequality, ensuring the benefits of technological advancements are accessible to all. Our efforts align with governmental objectives to distribute the gains from economic growth more equitably.

  Equal opportunity

  GNC Technology is dedicated to promoting equal opportunity through our employment practices and partnerships. We strive to ensure that everyone, especially those with barriers to employment, has access to the opportunities provided by our industry.; ; Partnership with Specialist Recruitment Agency: We collaborate with a recruitment agency that specialises in supporting individuals with barriers to work. This partnership helps us to identify and recruit talented individuals from diverse backgrounds, ensuring they have equal opportunities to join our team and advance their careers.; ; Inclusive Hiring Practices: Our hiring policies are designed to be inclusive, actively seeking candidates from underrepresented groups. We focus on skills and potential, removing biases that might prevent qualified candidates from succeeding in the recruitment process.; ; Workplace Accessibility: We ensure that our workplace and work practices are accessible to people with disabilities. This includes providing necessary accommodations and utilising technology that facilitates an inclusive work environment.; ; Training and Development: We offer training programmes that are accessible to all employees, focusing on professional growth and career development. These initiatives are designed to empower our staff with the skills they need to advance within the company.; ; In addition to our partnerships and inclusive hiring practices, our leadership team reflects the diversity we strive to promote. Two of our directors are neurodiverse, underscoring our commitment to creating an inclusive environment where diverse perspectives are valued and drive innovation.; ; Through these actions, GNC Technology actively promotes equal opportunities, ensuring that all individuals, regardless of their background, have the chance to develop and succeed in the technology field. Our commitment to equal opportunity is integral to our business strategy and aligns with government efforts to promote inclusivity and diversity within the workforce.

  Wellbeing

  At GNC Technology, we are committed to enhancing the wellbeing of our employees and the wider community. We understand that fostering a healthy work environment is essential for productivity and satisfaction.; ; Comprehensive Healthcare Benefits: We provide excellent private healthcare for all employees and their families. This comprehensive healthcare package ensures that our team has access to the best medical care without financial burden, which is a cornerstone of our commitment to their overall wellbeing.; ; Mental Health Support: Recognising the importance of mental health, we offer days off specifically for mental health rejuvenation. These allow employees to take a break when needed, helping to prevent burnout and maintain mental wellbeing.; ; Flexible Working Arrangements: We support flexible working practices that help employees balance their professional and personal lives. Whether it’s flexible hours or the option to work remotely, we strive to accommodate individual needs, enhancing employee satisfaction and wellbeing.; ; Wellbeing Programmes and Initiatives: We run regular wellbeing programmes that include workshops on stress management, resilience building, and health awareness. These initiatives are designed to support the physical and mental health of our staff.; ; Community Engagement: Beyond internal policies, we extend our commitment to wellbeing through community outreach. This includes supporting local health initiatives and partnering with organisations focused on improving community health.; ; Supportive Work Culture: At GNC Technology, we cultivate a workplace culture that prioritises openness and supports mental health. Our approach focuses on the quality of work and outcomes delivered by our staff, rather than the number of hours worked. ; Through these measures, GNC Technology not only supports the wellbeing of our employees but also contributes positively to the wider community. Our approach ensures that we provide a supportive and healthy environment, where every member of our team can thrive.

Pricing

• Price: £40.00 a user a month
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul.guha@gnctechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.