CGI
Cloud Operating Model and Cloud Centre of Excellence
While cloud technology has matured, many organisations are not yet harnessing its full transformational potential. CGI are experienced in designing Cloud Operating Models ensuring clients possess the processes, procedures and skills to utilise the full capabilities of Cloud in a cost effective, sustainable way, whether using Azure, AWS, or OCI.
Features
- 5-stage accelerated approach to design/deliver a new Cloud Operating Model.
- Vendor-agnostic operating model linking CoE, Service Management and Platform Operationss.
- Governance and Management: focusing on ensuring Cloud is leveraged appropriately.
- Service Management: adapted to support a Cloud-based Enterprise
- Strategy & Architecture: continual exploration in adoption of Cloud-based services
- Agile development using Cloud based Services
- Capable of running multiple Cloud Services
- Life Cycle Management: ensuring smooth transition, evolution and permanent usage
- Cloud CofE: support business use of Cloud, embedding best practices.
- Security Cleared (SC) cloud experts available.
Benefits
- Reduced IT/EA-function overheads: CCoE have more responsibility with clear governance.
- Enables a service-consumption mentality, delivering a product/project-centric view of IT.
- Increased governance from an IT Operations perspective.
- Reduced risk both in terms of delivery and data.
- Consolidation of expertise to provide governance and direction.
- Broader control of cloud spend against budget.
- Greater flexibility to address compute utilisation via design elasticity/control.
- Defined KPIs and measures/metrics of success
- Leverage security-cleared personnel to work in sensitive environments.
Pricing
£510 to £1,300 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
3 0 9 0 4 4 3 4 6 3 6 8 3 8 6
Contact
CGI
CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com
Planning
- Planning service
- Yes
- How the planning service works
-
CGI's approach to providing Cloud Operating Model guidance follows 5 phases:
1. Develop Strategy: including aspects such as development of cloud-governance skill sets, drawing upon our cloud strategy skills, creating an application assessment methodology, creating a draft of the operating model and developing a business case and document management strategy.
2. Building Cloud Foundations: including aspects such as selecting a cloud-provider, choosing and adopting native tooling, integrating any non-cloud infrastructure, defining and implementing guardrails.
3. Architecting and Mitigating Risks: including aspects such as choosing or defining cloud design patterns and architecting for availability and performance.
4. Enabling Governance: including aspects such as application and development of governance methodologies, development of self-service strategies and creation of financial management processes.
5. Achieving Operational Excellence: including aspects such as automation and orchestration of workloads, monitoring and optimisation of cloud consumption, implementation of cloud management tool and management considerations for any Managed Service Provider. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- CGI can provide upskilling in technologies new to a client or simply hand over services as part of the optimisation project.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our five-step approach for Operating Model and Centre of Excellence design mentioned above includes Setup and Migration activities across the different phases.
Our experts have a proven experience helping clients across all sectors set-up and plan their migration to the cloud. As part of designing and delivering Cloud Operating Models and Centre of Excellence designs for our clients, our Technical Advisory practice sets-up new cloud environments and lays the foundations for successful greenfield cloud deployments or cloud migrations to follow.
Please see our Service Description above and others across the Government Digital Marketplace for more information on how CGI can help drive a successful cloud setup and migration for your organisation. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security design
- Security testing
- Other
- Other security services
- Secure-by-design is a cornerstone of our solutions and practices.
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Our project team provides early-life support for the optimisation and remediation activities to ensure a smooth transition into your BAU support team. Final Knowledge Transfer takes place passing any final findings and best practices to the BAU team.
We can provide early-life post-optimisation support as part of the optimisation plan or take on complete support of your M365 environment. If this is of interest, we will advise on how best we can support you in this regard during this engagement as part of our wider Digital Workplace offering.
Service scope
- Service constraints
- No constraints. CGI can support clients on-site or remotely, and across a range of security classifications including Above Secret with suitably cleared professionals.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Support levels for post-migration support are agreed on a case-by-case basis to ensure dovetailing with any existing operational support services provided by the client or their partners.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Intertek Certification Limited
- ISO/IEC 27001 accreditation date
- 28/03/2024
- What the ISO/IEC 27001 doesn’t cover
- Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Covid-19 recovery
- Wellbeing
Covid-19 recovery
CGI continues to support our clients, local communities and charities with our programmes designed to assist their continued recovery and economic sustainability as a result of the COVID-19 pandemic.
Building on CGI’s wide experience in delivering STEM events for students, in 2022 we launched our CGI Young Dreamers programme working in partnership with government organisations and clients to support social mobility by broadening the future career prospects of students from underserved backgrounds. Young Dreamers aims to inspire young people and show the breadth of activities that could translate into STEM careers. It provides them with opportunities to enhance their skills, broaden their networks and gain confidence. It offers students industry insight, introducing them to professionals from a range of organisations and giving them a taste of how these professionals use STEM to solve real-life business problems. Our journey so far has involved over 1,400 students, supported by over 100 volunteers in three different UK locations. Students enjoyed the entire process and cited a range of skills where they felt they had progressed, including teamwork, communication, listening and presenting. We will invite contracting bodies to attend an annual Young Dreamers event to see first-hand the positive impact of the events.
CGI champions digital inclusion for all, taking actions locally to improve access to technology. We donate laptops to charities, including those that provide a home, training, work opportunities and individual support to people who have experienced homelessness. The donated laptops are being used by formerly homeless people supported by the charity to help with personal development including online training courses, IT literacy and job searching.Wellbeing
Health and wellbeing are critical to the success of our members and organisation. Therefore, we are committed to fostering a health-focused environment where all members can thrive personally and professionally. However, wellbeing is not an issue exclusively concerning our business; we are equally committed to supporting the wellbeing of the communities in which we operate. We achieve this by:
• Continually investing in programmes for our workforce, including ‘Oxygen’, our wellbeing centre of expertise, our 24/7/365 Member Assistance Programme, physical wellbeing activities and Workplace Adjustments.
• Extending health and wellbeing initiatives with our clients and suppliers.
• Promoting social wellbeing for local communities to support physical and mental health.
CGI is a signatory of 'The Mental Health at Work Commitment'. We will continue to invest in training to expand upon the 300 plus UK members who are certified Mental Health First Aiders. These members have developed a strong support network for their colleagues.
We will continue to invite our clients suppliers and communities to participate in initiatives that encourage the improvement of health and wellbeing. Examples include physical movement challenges and delivering knowledge-sharing events on health and wellbeing topics such as menopause and mental health in young professionals.
CGI funds a minimum of one volunteering day per annum for each member to support local initiatives or charities, making a significant difference to the communities in which we live and work.
We collaborate with our clients and suppliers to identify opportunities to support the wellbeing of local communities. An example of this is our kit sponsorship for local community groups and sports clubs. With a track record of aiding over a thousand different groups, our programme promotes connection, physical activity, teamwork, and community cohesion. This not only benefits individuals directly involved but also contributes to the broader community’s health and wellbeing.
Pricing
- Price
- £510 to £1,300 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
Tell them what format you need. It will help if you say what assistive technology you use.