1Spatial Group Ltd

1Spatial GIS and BIM Asset Management Cloud Service

1Spatial's GIS and BIM Asset Management Cloud Service is a platform that uses automated asset information management processes, to create virtual real-world or digital twins. The outcome is organisations have confidence in their BIM asset information management operations.

Features

• Building & Infrastructure of multiple asset types
• Infrastructure Management
• Seamless 2D/3D and Indoor/Outdoor navigation
• Link your 2D and 3D datasets
• Optimum Streaming for fast navigation inside a 3D model
• Asset Data Management (create, delete, move, update attributes)
• Document Management System
• Simulate new environments by drafting changes to asset information

Benefits

• Remove data silos by creating a common 2D/3D repository
• Easy location and accurate vision of assets
• Save time and money by reducing number of site visits
• Access information that is underground or typically difficult to access
• Check compliance between 2D and 3D data
• Control, consistency and confidence in your data
• Generate 3D digital models from 2D plans
• Generate 2D repository from 3D digital models
• COBie exchange platform

£6,000 a licence a year

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

309351751176725

Contact

Dan Warner
01223 420 414
government@1spatial.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Clients must define any data validation rules that they want to apply to the data. Standard support is provided for normal UK business days. Virus protection software is not included, clients may provide their preferred virus protection software or this can be sourced on request by 1Spatial.
• System requirements:
  • Deploy on-premise, private cloud or hosted by 1Spatial
  • Virus protection is not provided as standard
  • Data is uploaded as zipped GIS files, e.g. Esri Shapefile

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are defined depending on the critical state of the application.; ; The 1Spatial Support Desk will be operated between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Onsite support
• Support levels: 1Spatial's Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licenced software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 and 17:30 (UK time), Monday-Friday, excluding local public holidays. Customers can request assistance from Support Desk via email, telephone or online through 1Spatial's Customer Portal. 1Spatial will provide email or telephone assistance to customers to enable communications with 1Spatial’s software engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced and Premium support packages are also available, please inquire for more details.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: 1Spatial GIS and BIM Asset Management Cloud Service is available and ready to use from purchase. Should users require it, 1Spatial can provide training at its own training facility in Cambridge or on client sites.; ; Alternatively if the user would prefer a pre-configured service 1Spatial can provide consultancy services to help the user configure the service and implement it in their existing environment and data stores.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Each user is provided with an isolated installation of the software on a separate virtual machine, so when the contract ends, the users are given an opportunity to download the data before all data is deleted from the machine.
• End-of-contract process: At the end of the contract, the service simply terminates on the date on which the client has paid up to. Any business rules that the client has authored can be exported as XML documents so that, upon termination, they can be kept by the client (and used in the client's on-premise 1Spatial software) as they will otherwise be removed from the service.

Using the service

• Web browser interface: No
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: A browser-based web user interface is available.
• Accessibility standards: None or don’t know
• Description of accessibility: At 1Spatial we ensure that our web application products follow accessibility best practices by following the principles of universal design. During the development phase we aim to follow best practices for Web Development and as much as feasible for WebAIM's Principles of Accessible Design. Where we undertake bespoke development of Web or Native Applications, customer requirements guide the implementation of accessibility. The frameworks and technologies we have selected for our development have inbuilt support for accessibility, enabling us to create applications that can be used by everyone. This service has the creation of Voluntary Product Accessibility Template available on request.
• Accessibility testing: Should assistive technology be required, the services offered can be configured or tailored accordingly. This is typically done during a workshop where requirements can be specified.
• API: Yes
• What users can and can't do using the API: The web service APIs allow integration of the service into third party software.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The user can author rules and actions. The service is built around the concept of rules and actions being authored via a user interface in order to meet an organisation's specific functional and processing needs. The database allows you to link to third party applications for further customisation.

Scaling

• Independence of resources: Can be downloaded for installation on-premise or in a managed cloud environment. For 1Spatial managed hosting, each client has a dedicated virtual server environment within the Microsoft Azure Cloud environment. This ensures that the right resources are provided based on the individual client's needs with respect to data volumes, users and usage, availability, and that a client is not affected by other clients' usage.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The IFC standard is used for exporting data which can be extracted in a number of file formats.
• Data export formats: Other
• Other data export formats:
  • REVIT
  • IFC
  • Esri Shapefiles
  • Autodesk SDF
  • SQLLite
  • GEOJSON
  • KML
  • CSV
  • Excel
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Json
  • Revit
  • IFC
  • DWG
  • Fbx
  • Dae (collada)
  • Gltf
  • 3mf
  • Amf
  • Bvh and many more

Data-in-transit protection

• Data protection between buyer and supplier networks: IPsec or TLS VPN gateway
• Data protection within supplier network: Other
• Other protection within supplier network: Private Network

Availability and resilience

• Guaranteed availability: Whilst some clients will undoubtedly require specific SLA terms, the basic availability offered is based on the "Minutes in the Month" availability principle, with "Monthly Uptime" being the total number of minutes in a given month for which the service is available, and "Monthly Downtime" being the total accumulated minutes that are part of "Minutes in the Month" that have no service access. Downtime excludes announced Maintenance periods.; ; Monthly Uptime % = 100% - (Minutes in the Month - Monthly Downtime) / Minutes in the Month.; ; The following Service Levels and Service Credits are applicable to 1Spatial's Cloud-based offerings:; ; If monthly uptime is less than < 99.9%, a service credit of 10% applies; ; If monthly uptime is less than < 99.0%, a service credit of 25% applies; ; If monthly uptime is less than < 95.0%, a service credit of 100% applies. ; ; As a standard service, 1Spatial Support is available on normal UK working days, 09.00-17.30.
• Approach to resilience: 1Spatial's Cloud offerings are all hosted on Microsoft's Azure cloud platform and deployment of multiple engines provides resilience at the session processing level. More information on resilience is available on request.
• Outage reporting: Outages are reported via an automated alert service.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Standard authentication credentials allow or deny access to all aspects of the service, and levels of access depend upon roles assigned to each user.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: SOC 1/2

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Security governance is currently managed in accordance with our ISO 9001:2015 certified Quality Management System, which includes elements of ISO 27001. We are Cyber Essential plus compliant.
• Information security policies and processes: 1Spatial has developed and implemented a Management System covering both Quality (QMS) and Environmental (EMS) aspects in order to maintain best business practices, better satisfy the requirements and expectations of its customers and to improve the overall performance of the company. It is certified to both ISO 9001:2015 and ISO 14001:2015 by external auditors. Included in this are a number of procedures governing security of 3rd party data, access to services and disposal of equipment. Every employee has a responsibility to follow these procedures, and governance is provided by an internal auditing team, the Senior Management Team and ultimately the Board.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Our project management model includes formal Change Management/Change Request/Decision Request procedures. When a project is undertaken, the Project Inception and Project Elaboration stages capture and document the agreed scope and approach to change management. In addition, a source code control repository is used to track changes to components and their configuration throughout their lifetime.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Potential threats and their impact and mitigation are dependent upon each individual client's specific requirements. Security patches are available to deploy as soon as they are tested and released. Security specialist 3rd parties are used to undertake penetration and white-box testing of the software. When hosted by 1Spatial, the Microsoft Azure cloud is used which contains standard vulnerability tools.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: When deployed by 1Spatial, this is provided by Microsoft Azure Cloud Security Center: which is CSA CCM v3.0 compliant. When a project is undertaken, the Project will document the agreed protective monitoring that the individual client specifically requires. Response times will also normally be dependent upon the protective monitoring that the individual client specifically requires. These would normally be based on the standard response times offered by 1Spatial Support.
• Incident management type: Supplier-defined controls
• Incident management approach: 1Spatial Support provides a standard support service. This can be extended to include custom requirements in a bespoke SLA. In terms of the standard service, clients report incidents by phone, email, or by logging the incident via the Support Portal. A case number is assigned and a Support Analyst takes ownership. Response and resolution times are based on the category and severity of the incident, as initially assess by the user reporting the incident. All incidents can be reviewed and reported on directly by the user.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce the impact of climate change. Location data is a valuable source for mapping and monitoring environmental changes and analysing the efficacy of solutions that address climate change challenges. For instance, location data can provide useful insights into coastal and sea-level changes, offering guidance on where and how to position supporting structures in areas suffering from coastal erosion. 1Spatial recognises the importance of climate change as one of the UN’s Sustainable Development Goals and is actively involved in working with various public sector clients in helping them reduce carbon emissions and/ or achieve their Net Zero goals. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.
• Covid-19 recovery:

  Covid-19 recovery

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to support Covid-19 recovery. Location data is a valuable source for mapping and monitoring the spread of disease and analysing the efficacy of solutions that address Covid-19. Location data was widely used by the public sector to support response strategies to Covid-19 across the UK. 1Spatial recognises the importance of good health as one of the UN’s Sustainable Development Goals and is actively involved in working with various public sector clients in helping them address sustainable development challenges such as reducing carbon emissions or creating sustainable cities. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management. 1Spatial’s rules-based technology can be configured to support the automated validation, enhancement and cleansing of location data to help improve its quality, accuracy and completeness and support projects that fight Covid-19. For example, 1Spatial’s technology supports Ordnance Survey Ireland’s Prime 2 data which underpinned Ireland’s national Covid-19 Dashboard.
• Tackling economic inequality:

  Tackling economic inequality

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce economic inequality. Location data is a valuable source for mapping and monitoring economic inequality and analysing the efficacy of solutions that address economic inequality. For instance, location data can be used to provide insights into the relationships and trends between household income and economic activity across the UK. For example, Ordnance Survey data, which is underpinned by 1Spatial’s technology is being used by HMRC to increase the take-up of tax credits so that disabled workers, people on low incomes or with responsibility for children can access the benefits they are entitled to. 1Spatial recognises the importance of reducing inequalities as one of the UN’s Sustainable Development Goals and is actively involved in working with various public sector clients in helping them address sustainable development challenges such as reducing carbon emissions or creating sustainable cities and communities. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.
• Equal opportunity:

  Equal opportunity

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in addressing equal opportunity challenges. Location data is a valuable source for mapping and monitoring equal opportunity challenges and analysing the efficacy of solutions that are aimed at tackling this problem. For instance, UNICEF is using location data to derive insights into gender-specific challenges among migrant and displaced children of mothers in the domestic care industry where conditions were aggravated during the Covid-19 epidemic due to increased school closures, economic instability, gender-based violence and human trafficking. 1Spatial recognises the importance of providing decent work and economic growth as one of the UN’s Sustainable Development Goals. It is actively involved in working with various public sector clients in helping them address sustainable development challenges such as creating sustainable cities and communities and reducing carbon emissions. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.
• Wellbeing:

  Wellbeing

  Better access to accurate, reliable and available data offers many benefits. Quality data can lead to increased operational efficiencies by reducing the time spent on fixing errors, improved decision-making due to greater visibility over better quality data, and higher levels of compliance with specific rules and regulations. The effective use of accurate, reliable and complete geospatial data can make a significant difference in addressing wellbeing challenges. Location data is a valuable source for mapping and monitoring wellbeing trends and analysing the efficacy of solutions that are aimed at tackling this problem. For instance, location data can reveal useful information about health behaviour by individuals that visit a gym or about the general wellbeing of a community based on pollution levels in cities. For example, data produced by Ordnance Survey, which is underpinned by 1Spatial’s technology, is being used by NHS Birmingham to pinpoint fast food restaurants near schools to cut down on rising obesity rates. 1Spatial recognises the importance of good health and wellbeing as one of the UN’s Sustainable Development Goals. It is actively involved in working with various public sector clients in helping them address sustainable development challenges such as creating sustainable cities and communities and reducing carbon emissions. All the G-Cloud services offered by 1Spatial can develop and strengthen national geospatial information management.

Pricing

• Price: £6,000 a licence a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Secure access to digital model viewing for 30 days.; ; Uploading data, product familiarisation/training, and rule development can be provided on request, subject to a negotiated agreement.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.