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Rapid X

Rapid Data and Analytics Strategy and Operating Model Service

Rapid X provides specialised support for developing and implementing comprehensive Data and Analytics (D&A) strategies, from strategic planning to execution. Our services include articulating a data-driven vision, identifying key drivers, establishing desired outcomes, and ensuring all necessary competencies and capabilities are in place.

Features

  • Data-Driven strategy development
  • Agile, flexible operating model design
  • Vendor and technology agnostic recommendations
  • Integrated advisory across transformation initiatives
  • Strategic assurance and solution compatibility
  • Robust data governance frameworks
  • Comprehensive data security measures
  • Actionable business insights from analytics
  • Enhanced data quality management
  • Regulatory compliance assurance

Benefits

  • Provides clear strategic direction
  • Ensures enhanced data quality
  • Aligns business and IT strategies
  • Fosters a data-driven culture
  • Supports digital transformation readiness
  • Mitigates operational and compliance risks
  • Enhances decision-making capabilities
  • Offers independent technology guidance
  • Facilitates informed stakeholder decisions
  • Streamlines data integration

Pricing

£255 to £1,678 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jack.obrien@rapid-x.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 1 0 2 2 9 1 8 5 8 8 0 5 9 5

Contact

Rapid X New Business Team
Telephone: +447740193508
Email: jack.obrien@rapid-x.com

Planning

Planning service
Yes
How the planning service works
Our planning phase involves a detailed assessment of your current Data and Analytics landscape to define clear strategic goals and identify existing gaps. We collaborate with your stakeholders to craft a tailored strategy that aligns with your business objectives, focusing on creating a scalable and agile roadmap for implementation.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Rapid X uses a variety of training approaches depending on the customer need. This can be a traditional classroom-based ‘train-the-trainer’ approach, through to the creation of easily consumed, self-paced learning materials such as training videos or interactive recordings. Wherever possible, a training environment will be provided to allow the user community to get hands-on experience with any new tools and processes in a safe environment prior to productive use.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We guide the setup and migration processes essential for your D&A transformation. This includes the selection and integration of appropriate technologies and platforms, ensuring seamless data transfer from legacy systems to modern infrastructures.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality assurance is integral to our service delivery. We implement rigorous testing protocols to ensure all systems and processes meet predefined standards and performance metrics. Continuous monitoring and regular audits help maintain high data quality and operational excellence post-deployment.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security audit services
  • Other
Other security services
SAP GRC
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We can provide Managed Services for on-going support and maintenance of SAP Solutions hosted on a Public or Private Cloud Environment

Service scope

Service constraints
Services are delivered via a hybrid model of onsite and remote leveraged resources

User support

Email or online ticketing support
Email or online ticketing
Support response times
We provide full ITIL-compliant support during business hours: Severity 1: High - Service, or a key part thereof, is unavailable to a business unit or large workgroup Severity 2: Medium - Specified modules or functionality are unavailable Severity 3: Low - Minor or cosmetic functionality defect Severity 4: Info - Requests for information (e.g. documentation and/or advice)

SLAs are determined by the service offering.
Service Requests (i.e. not an incident related to a degradation in service) within 2 business days.

Out-of-hours, on-call support can also be arranged for critical functions e.g. SAP Basis support.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide full ITIL-compliant support during business hours: Severity 1: High - Service, or a key part thereof, is unavailable to a business unit or large workgroup Severity 2: Medium - Specified modules or functionality are unavailable Severity 3: Low - Minor or cosmetic functionality defect Severity 4: Info - Requests for information (e.g. documentation and/or advice)

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our commitment to environmental sustainability is demonstrated through our robust environmental policy which minimises physical resource usage by adopting reduced printing practices and fully electronic document and invoicing systems. Furthermore, we encourage eco-friendly transportation options through our Cycle to Work (C2W) and Employee Electric Vehicle (EV) Scheme. These initiatives collectively contribute to reducing the carbon footprint associated with our operations and those of our clients, supporting the UK's transition to a greener economy.

Covid-19 recovery

In response to COVID-19, we have launched a Digital Skills Academy to boost technological proficiency across public services, enhancing remote working capabilities and resilience. Additionally, our commitment under the Pledge 1% initiative sees our staff volunteering to support communities affected by the pandemic, directly aiding recovery efforts by strengthening community ties and fostering digital inclusion.

Tackling economic inequality

Our approach to tackling economic inequality centres around digital empowerment through our Digital Skills and Code Club initiatives, which aim to equip individuals from diverse backgrounds with critical tech skills. This effort is complemented by our collaborative supply chain and partnership strategies that promote economic growth and opportunity within underserved communities, thereby fostering a more equitable digital economy.

Equal opportunity

We advocate for equal opportunities through our Skills Academy and adherence to the Living Wage Foundation’s guidelines, ensuring fair compensation for all employees regardless of their role or background. This foundation enables us to attract a diverse workforce and create an inclusive environment where all employees can thrive, thereby enriching our service delivery and client relationships.

Wellbeing

Our commitment to wellbeing is embodied in our comprehensive health offerings, including partnerships with Westfield Health, access to counselling services, and subscriptions to Headspace and Blinkist to support mental and intellectual growth. These benefits are extended to our employees and are part of our proposals to clients, ensuring that wellbeing is at the forefront of our workplace culture and service delivery.

Pricing

Price
£255 to £1,678 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jack.obrien@rapid-x.com. Tell them what format you need. It will help if you say what assistive technology you use.