Runibex Technology
API Development and Management Services
Runibex helps its clients to design and run state of art architectures and designs and modernise legacy applications that are fully utilised using APIs. Runibex provides Consultancy services on developing APIs that help to utilise the integration, Microservices, and complex architectures on Cloud.
Features
- Expose, secure, enrol, measure and monetise your APIs
- Experienced team of architects, consultants and engineers
- 24/7 or 9/5 Full Support Services
- Consultancy for API and microservices
- Design, build, test and implement API solutions
- Design of integrated Schemas and build-ups
- Best-practices for API architecture and management
- Strategy on API-driven services and cloud functionalities
- Utilisation of APIs for cloud services
Benefits
- Cost Savings in operations, development and innovation on Cloud
- More Agile and flexible maintenance and administration processes
- More efficient and scalable environment
- Simplicity by automation: maintenance, operations
- Low cost of implementation and ownership
- Full API life-cycle governance
- Lower cost of API management
Pricing
£550 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at corporate@runibex.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 1 0 5 0 1 2 8 9 4 6 2 0 2 2
Contact
Runibex Technology
Fatih Ozbagriacik
Telephone: +44 7748268421
Email: corporate@runibex.com
Planning
- Planning service
- Yes
- How the planning service works
- A thorough assessment is made for the current stock of APIs and technology debt. A project phase is performed either for migration or new build-up; which is priced separately than managed services. For the migration or build-up phase, we deliver discovery, architecture, design, and realisation. Within the project management, we plan the migration, build-up and managed services with all details. Preliminary to all activities, we work together with our clients to form and understand their cloud transformation roadmap and presence. we address the deliverables to the services available on Public Cloud. we may perform a PoC whenever needed.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide a remotely delivered onboarding technical training for our clients before the start of services. This training includes basics of the work we deliver, the change and incident management platforms that the clients are going to use, console operations, and API management tools if needed/requested.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- A project phase is performed either for migration or new build-up; which is priced separately than services. The discovery is initial for all projects to understand the current status, the desired architecture, constraints, and interdependencies. we then solidify the architecture design with our clients, and realisation phase of the project is delivered. Also, for services, the details and the SLAs are determined with or within this onboarding project.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We provide monitoring, analytics, alert services, and routine system checks with reports to ensure technical health assurance for API management. For migration projects, tests and evaluation are indispensable parts of the project plan before going live.
Security testing
- Security services
- Yes
- Security services type
-
- Security design
- Security incident management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide Services for API management and related software. These services include change and incident management, service desk, monitoring and health checks, application support, maintenance, automation for APIs utilising Cloud services. We provide levels of SLAs for differentiating needs.
Service scope
- Service constraints
- We provide our Services remotely otherwise agreed. The actual migration of services is delivered remotely otherwise required and agreed. Our services are designed and delivered for APIs utilising Cloud technologies.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Support response times
Response times depend on the SLAs prepared accordingly customer requirements. Incidents are handled in line with the severity and the type. Our maximum SLA extends to 24/7 and does not change in weekends or holidays and our top severity response time in 15 mins. We either provide 9/5 type of support which we handle incidents on office hours or 24/7 at maximum. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- By our website.
- Web chat accessibility testing
- None.
- Support levels
- Support levels depend on the SLAs prepared according to customer requirements. For incident management, we operate on response times and resolution times which we tune in the SLA aligned with customer requirements. We provide our services on 4 levels of Severity. We provide 24/7 or 9/5 services per request. We appoint a Services Manager for our customers.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
we influence our staff, suppliers, customers, and communities through the delivery of our contracts to support environmental protection and improvement. We specifically work on electric vehicle projects to influence widespread applications.Covid-19 recovery
We have improved workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions. We have introduced remote working schemes and continue to apply.Tackling economic inequality
We create employment and training opportunities for our employees to advance their skill sets, particularly in business areas where we operate with known skills shortages, like data-driven fields and technology-delivering functions.
We create employment opportunities for those who are located in deprived areas.
we study innovation and disruptive technologies throughout the supply chain to deliver lower-cost - higher-quality services, especially on e-commerce and technology delivery pipelines.Equal opportunity
We support in-work progression to help our people to move into higher-paid work by developing new skills relevant to the contract.Wellbeing
We provide health insurance schemes to support health and wellbeing, including physical and mental health, in our contract workforce.
Pricing
- Price
- £550 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at corporate@runibex.com.
Tell them what format you need. It will help if you say what assistive technology you use.