Solution Performance Group Ltd

Cloud Software Development Services

The SPG Cloud Software Development Services involves the creation of custom application solutions tailored to meet the specific needs and requirements of businesses and organisations.

Features

• Business requirements gathering
• Business and data analysis
• Bespoke application design and development
• Application design, development, integration and implementation
• Web site and content management development
• Agile application development methodology
• QA and Security Testing
• Proof of Concept & Prototyping
• Design, build, implement and support
• Application maintenance and management

Benefits

• Fast application deployment
• Customised solutions to meet client's business requirements
• Milestone development delivery to reduce risk
• Deliver service improvements, process automation and efficiencies
• Improve data governance and quality
• Better user and customer experience (UX and CX)
• Efficient and cost-effective operational service delivery
• Quality assurance and compliance
• Deliver innovation at a pace that suits the business
• Lower cost of application development and support

£450.00 to £1,600.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

310860965850704

Contact

The Solution Performance Group Team
0191 4957490
hello@thinkspg.com

Planning

• Planning service: Yes
• How the planning service works: Please refer to Service Definition document.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training for all cloud software solutions in the SPG portfolio. Please refer to the Service Definition document.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Please refer to Service Definition document.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Please refer to Service Definition document.

Security testing

• Security services: Yes
• Security services type:
  • Security risk management
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: SPG provides support for all of the hosting and software services in our portfolio.

Service scope

• Service constraints: N/A.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We can provide a range of services up to 24x7 support. Please refer to the Service Definition document.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: We can provide a range support levels. Please refer to the Service Definition document.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ATLAS Certification Ltd
• ISO/IEC 27001 accreditation date: 04/01/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Moving to the Cloud delivers real sustainability: 1. Cloud servers run at a much higher utilisation rate than conventional on-premise servers meaning less energy is wasted running servers with idle capacity 2. More-efficient servers, means less of them which means a reduction in the manufacturing of hardware and minimal waste 3. Cloud environments typically run in highly-efficient data centres often using 'green' energy reducing environmental impact.

Pricing

• Price: £450.00 to £1,600.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.