Strategic Blue

Value Added SaaS Resale in AWS

Where software purchases are part of, or a prelude to, wider purchase of AWS through us, we will negotiate and buy the software with the aim to offer the best possible AWS Marketplace Private Pricing Offer. This service is only available in conjuction with other Strategic Blue services.

Features

• Software deal negotiation
• Cost optimised software SaaS pricing
• AWS marketplace supports almost 3000 different vendors
• Existing contracts with multiple suppliers for quick turnaround
• Other software purchases available upon request
• Extends the Strategic Blue FinOps service

Benefits

• Cost Optimisation of the your software and SaaS supply
• Software purchasing support
• Software purchase cost counts towards OGVA targets
• We aim to deliver at below ISV published price
• Supports vendor metered and cost allocation tagging
• cheaper custom pricing for software and SaaS

£1 a unit

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@strategic-blue.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

311266122610559

Contact

James Mitchell
0736 0498154
sales@strategic-blue.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: This offering is additional to a Strategic Blue Cloud hosting solution
• System requirements: Cloud Hosting via Strategic Blue

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: General support tickets are answered within 48 hours, Monday to Friday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Webchat is provided via a Slack channel. https://slack.com/intl/en-gb/accessibility-plan
• Onsite support: No
• Support levels: Technical support for your cloud is provided via the relevant SaaS provider. Customers can select the level of support that they require. Strategic Blue provides support for billing and invoicing questions and cost optimisation support.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: New customers follow a documented onboarding process. They receive login details via an email with instructions on how to establish an initial login on our portal. If users need any additional support then this is available through our Account Managers and/or Solution Architects. The cloud vendors provide a range of resources to help customers get started on their services. These include: comprehensive documentation (in multiple formats), introductory videos, hands-on labs and online training.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Customers retain ownership of their data throughout the contract. Specific SaaS offerings will have specific extraction processes, depending on the provider.
• End-of-contract process: At the end of the contract the customer can re-contract or can let the contract lapse. ; There is no charge for exit.

Using the service

• Web browser interface: No
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Strategic Blue provide a cost optimised route for SaaS purchase, alongside Strategic Blue managed cloud hosting.; Customers can purchase AWS Marketplace software via Strategic Blue for a discount.

Scaling

• Independence of resources: This will depend on the SaaS service being purchased, but generally customers have independence through security boundaries, hypervisor separation and segmentation of the services.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Any Cloud Marketplace SaaS offering

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Customer data protection is dependent on the SaaS offering provided.; ; Strategic Blue data is encrypted at rest
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: This is dependant on the SaaS offering procured
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: To be confirmed by SaaS provider
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: To be confirmed by the SaaS provider

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: SLAs are dependant on the SaaS offering purchased and the support level purchased
• Approach to resilience: Strategic Blue services are cloud-native and highly resilient across multiple availability zones.
• Outage reporting: Outage reporting will depend on the SaaS provider

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: As defined by the customer, and depdependant on SaaS provider
• Access restrictions in management interfaces and support channels: As defined by the customer, and depdependant on SaaS provider
• Access restriction testing frequency: Less than once a year
• Management access authentication:
  • 2-factor authentication
  • Username or password
  • Other
• Description of management access authentication: As defined by the customer, and depdependant on SaaS provider.; ; Strategic Blue has no access to the SaaS provision purchased

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 25/10/2021
• What the ISO/IEC 27001 doesn’t cover: SaaS provider status
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: ISO27001

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Dependant on SaaS provider
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Dependant on SaaS provider
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Dependant on SaaS provider
• Incident management type: Supplier-defined controls
• Incident management approach: Dependant on SaaS provider

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  By using cost-effective, and highly energy-efficient cloud compute service we encourage usage away from less energy-efficient traditional data centres, which often have a much higher PUE. AWS and Azure will be 100% renewable energy by 2025. Google is already 100% renewable energy.
• Equal opportunity:

  Equal opportunity

  Strategic Blue is an equal opportunities employer and welcomes diversity in the workforce. We believe that we are enriched by having the diversity of a multicultural organisation and will embrace people from all cultures, religions and ethnic groups. To promote an environment from which the Company can call upon the widest range of knowledge, skills and experience, and to ensure compliance with relevant legislation, we are committed to achieving and maintaining a workforce representative of the population within our recruitment area in terms of race or colour, religion or belief, nationality or national or ethnic origins, trade union membership or non-membership, gender, civil partner or marital status, gender reassignment, pregnancy or maternity, sexual orientation, disability and age.
• Wellbeing:

  Wellbeing

  Strategic Blue recognises the impact work can have on the mental and physical well-being of employees, for this reason, and many others, Strategic Blue is committed to making the Company a positive and supportive environment for all employees. The Company supports employee well-being by encouraging employees to seek work-life balance, providing a flexible working policy. We provide mental health support information to all staff and have an internal Mental Health First Aider. We promote dignity at work and provide for physical and mental well-being of all our employees.

Pricing

• Price: £1 a unit
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Free trial is available for most SaaS solutions, details will depend on the SaaS provider terms.
• Link to free trial: https://strategic-blue.com/solutions/public-sector/

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@strategic-blue.com. Tell them what format you need. It will help if you say what assistive technology you use.