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Hable

Microsoft Teams ACM (Adoption & Change Management)

Microsoft Teams is your digital hub, bringing together all aspects of Microsoft 365 into one place & giving your people a new way to work. Hable specialise in helping organisations plan & deliver a Microsoft Teams rollout.

Features

  • Planning for Microsoft Teams pilots
  • Planning for Microsoft Teams rollout
  • Configuration & migration guidance for Teams
  • Teams training & adoption workshops

Benefits

  • Get your Teams rollout right first time
  • Learn from our experience of rolling out Teams elsewhere
  • Your people will be confident with using Teams
  • Your people will understand what Teams can do for them

Pricing

£950 to £1,100 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nrhodes@hable.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 1 1 5 8 9 2 5 6 7 0 7 7 2 7

Contact

Hable Nathan Rhodes
Telephone: 01865 600249
Email: nrhodes@hable.co.uk

Planning

Planning service
Yes
How the planning service works
Introducing new technology or new ways of working isn’t easy. It requires professional planning and people who have been through it before. We’ll work with you to find ways to drive a change in culture or approach through your organisation, ensuring that your business is more successful and ready for the future. Our consultants are ADKAR accredited Change Management Professionals. IT teams often need some external support when it comes to cloud projects. We can also support you with planning the technology design or architecture, integration of cloud services with your local network or identity/ADFS projects.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Teams
  • Microsoft 365

Training

Training service provided
Yes
How the training service works
Its not Training, its Learning. We have a catalogue of courses for the different components of Microsoft 365, including Teams, Sites, OneDrive, Office online, Office on iPad, Yammer and OneNote. We can tailor these needs to your business and are happy to deliver on Windows, Mac or iOS.

Bespoke courses for your technical team on Microsoft 365. We can help them to learn their way around Microsoft 365 so they are ready to support your users or teach them how to build innovative solutions on Microsoft 365
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft Teams
  • Microsoft 365

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
If you want to move to Microsoft 365 we can offer the complete service. Hable will set up your domain, provision and licensing the users, migrate your email from Exchange and hand it over when it’s all up and running.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft Teams
  • Microsoft 365

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Once you’ve gone live with Microsoft 365 we can offer a remote technical support contract which gives you peace of mind that help is at hand when you need it. We’ll either do a fixed term contract (12 months) or you can buy a set number of hours, which you can top-up if you need to.

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
24 hour response
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Microsoft Teams or Skype for Business chat
Web chat accessibility testing
We use the native Microsoft Office 365 accessibility features
Support levels
Once you’ve gone live with Microsoft 365 we can offer a remote technical support contract which gives you peace of mind that help is at hand when you need it. We’ll either do a fixed term contract (12 months) or you can buy a set number of hours, which you can top-up if you need to.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

The Hable Forest is our way to support that vision. Partnering with World Land Trust to reduce our own carbon footprint and protect some of the most vulnerable habitats around the world.

More information is available at: https://www.hable.co.uk/the-hable-forest

Pricing

Price
£950 to £1,100 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nrhodes@hable.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.