Chorus
Microsoft MDR & MXDR services
Our 24x7x365 Cyber Security Operations Centre (CSOC) provides Managed Detection & Response (MDR) and MXDR services to monitor, detect, investigate, and respond to security threats, using Microsoft Defender XDR and Microsoft Sentinel for rapid and proactive threat protection.
Features
- 24x7x365 Cyber Security Operations Centre (CSOC)
- Microsoft MDR and MXDR service
- Microsoft Security and Sentinel toolsets
- 24x7 threat monitoring and detection
- Threat triage, investigation and remediation
- Threat hunting and vulnerability management
- Security strategy and guidance
- Security reporting
Benefits
- Reduce security risk and impact of security incidents
- Cost effective access to a large team of security specialists
- Respond quickly and effectively to security incidents
- Detect threats early through advanced automation and machine learning
- Fast threat response times (<20 minutes)
- Microsoft Intelligent Security Association (MISA) member Microsoft-verified MXDR
- Supports compliance with cyber regulations, such as GDPR and NIS2
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
3 1 2 3 0 7 5 1 4 2 8 9 5 4 6
Contact
Chorus
Sales Team
Telephone: 01275 398900
Email: hello@chorus.co.uk
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security design
- Security incident management
Service scope
- Service constraints
- Requires Microsoft 365 licensing and Microsoft Sentinel.
User support
- Email or online ticketing support
- Yes
- Support response times
- Response times and SLAs agreed within the Support contract.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Service Level Agreements (SLAs) and support hours are agreed in advance. Pricing will depend on Support contract.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £850.00 | |
| Network architect | £1,000.00 | |
| Lead network architect | £1,400.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £800.00 | |
| Infrastructure engineer | £950.00 | |
| Senior infrastructure engineer | £1,200.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £800.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- Monday 21 July 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Monday 21 July 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- C20ab36a-9f7f-41dc-8de4-c81c89005e94
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 764af67d-96e2-4312-81b4-771bb8f3c121
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@chorus.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.