Influential Software

Microsoft Power BI - cloud, maintenance and support

Microsoft Power BI software, services and support

Features

• Cloud based reporting
• Dashboards
• Drill down
• Mapping
• Data Analytics
• Connect multiple data sources

Benefits

• Modern reporting solution
• Report on data from multiple sources

£700 to £900 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andy.richardson@influentialsoftware.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

312698797452894

Contact

Andy Richardson
02078621122‬
andy.richardson@influentialsoftware.com

Planning

• Planning service: Yes
• How the planning service works: TBC
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: TBC

Training

• Training service provided: Yes
• How the training service works: We provide training in the Microsoft Power BI software.
• Training is tied to specific services: Yes
• Services the training service works with: Microsoft Power BI

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: TBC
• Setup or migration service is for specific cloud services: Yes
• List of supported services: TBC

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our UK-based team include specialists in Power BI and performance testing

Security testing

• Security services: Yes
• Security services type: Other
• Other security services: TBC

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Phone Support and Onsite support available. Our SLA covers a 4-hour response between Monday - Friday 8AM - 6PM

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: There is an SLA which outlines response times depending on severity. Std Support: 1 hr for Severity 1 2 business days for Severity 2-4 Premier Support 1 hr for Severity 1 8 business hours for Severity 2-4
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide support in line with Microsoft's requirements. We would provide a technical support manager to manage your overall requirements, and have a 10 strong UK-based support team to handle all of the day-to-day support

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  By providing all of our software and services at the very lowest price to the public sector, we are ensuring that savings are available vs. list price that can be redistributed elsewhere into areas that help to tackle economic inequality

Pricing

• Price: £700 to £900 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andy.richardson@influentialsoftware.com. Tell them what format you need. It will help if you say what assistive technology you use.