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Program Framework

Microsoft Project PPM Solution Training

Services to train your teams on project and work management services in the Microsoft Cloud, including Project for the web/Planner, Project Online, Microsoft Project Desktop.

Features

  • Engagement planning
  • Standard and custom training events
  • Training delivered remote or on premise
  • Experienced trainers with real world experience
  • Customized training approach and content

Benefits

  • Ensures user adoption
  • Safeguards the return on your investment in Microsoft Project solutions
  • Customized training approach ensures relevant training content

Pricing

£1,200 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gero.renker@programframework.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 1 4 0 9 1 8 7 7 1 3 1 0 6 0

Contact

Program Framework Gero Renker
Telephone: 020 39347205
Email: gero.renker@programframework.com

Planning

Planning service
Yes
How the planning service works
This training service will increase adoption of your cloud Project solution. We will work with you to plan the optimum training approach.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Project Online
  • Microsoft Project Desktop
  • Microsoft Project for the web
  • Power BI reporting for Project

Training

Training service provided
Yes
How the training service works
We can provide all levels of training for different user roles
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft Project Online
  • Microsoft Project for the Web
  • Microsoft Project Desktop
  • Power BI PPM reporting

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide support services for modern Microsoft PPM platforms, such as Project Online, Project for the web, Power Platform, Power Framework (see separate G-Cloud offering)

Service scope

Service constraints
Services are typically delivered remotely.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Major Issues (Most or all users impacted) - 4 business hours

Minor Issues (Few or no users impacted) - 16 business hours

Queries - 4 business days
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Major Issues (Most or all users impacted) - 4 business hours
Minor Issues (Few or no users impacted) - 16 business hours
Queries - 4 business days

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Citation ISO Certification Limited
ISO/IEC 27001 accreditation date
17/03/2023
What the ISO/IEC 27001 doesn’t cover
None
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Replaces on premise infrastructure and reduces CO2 by re-using cloud infrastructure already in place

Pricing

Price
£1,200 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gero.renker@programframework.com. Tell them what format you need. It will help if you say what assistive technology you use.