Fordway

Cloud Migration Review and Planning

Fordway’s Cloud Migration Review and Planning significantly reduces the risk of business impact during critical service migration to the cloud. It provides the key skills and expertise, from an independent and real-world perspective, helping in house IT teams ensure cloud migrations run smoothly, ensuring business benefits are realised

Features

• Multi migration real-world knowledge within experienced team
• Flexible approach to ensure migration succeeds
• Ensure business and operational requirements are understood
• Qualified and experienced PM leading migrations (Prince2/Agile)
• Full range of skills within Fordway to provide necessary expertise
• Understand the latest technologies aligned to business need
• Collaborative approach with existing IT personnel and managment
• Experts in successfully delivering change
• Suite of tools available with knowledge for usage
• Active participation of senior management in programme/project board

Benefits

• Minimise Risk using experienced business, strategic, PM and technical personnel
• Reduce issues with flexible can do attitude during migration
• Each migration is tailored specifically to the business needs
• Using experienced certified project management capabilities (Prince2, Agile)
• Use of numerous tools acquired/honed during multiple previous migrations
• Ensure any legacy requirements are fully met and understood
• Collaborative approach working with internal IT staff and third parties
• Project Initiation Document and other project documents in place
• Understand programme and project management with skills to provide both
• Ensure migration delivers desired outcome and meets business goals

£300.00 to £975.00 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

314990665293687

Contact

Richard Blanford
01483 528200
tenders@fordway.com

Planning

• Planning service: Yes
• How the planning service works: 1) Finalise Project Scope; 2) Create Project Board and appoint PM's; 3) Agree Project Initiation Document; 4) Agree project personnel and roles (RACI); 5) Create project documentation (RAID, Highlight/Exception reports); 6) Communications - ensure users are kept informed; 7) Training plan and resources to complete allocated and working; 7) Finalise timescales and owners for tasks; 8) Manage project with technical and business owners; 9) Keep board up to date and manage issues/exceptions; 10) Complete project and run lessons learned
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training defined as part of service migration planning. Ad-hoc, online and classroom training provided in line with client requirements
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: 1) Review services to be migrated; 2) Service implementation and migration planning ; 3) Managed migration from existing service where needed; 4) High level and Low level design process as appropriate; 5) Transition of services; 6) Fully managed and delivered by Fordway staff
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: QA and testing agreed as part of service review, migration planning and delivery

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • 24 x 7 Security Monitoring and Event Analysis
  • PSNA approved security hosting and design
  • List N (Nuclear) Certified organisation and facilities
  • Security incident response, containment and remediation
  • Microsoft 365 Security and Compliance
  • Microsoft Azure Security and Compliance
  • AWS Security Centre management
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: All Fordway G-Cloud services; MS Office 365; MS Azure

Service scope

• Service constraints: UK service

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Priority 1 incident 24 x 7, 15 minute response. ; Priority 2 incident 24 x 7, 1 hour response Priority 3 incident 12 x 5, 4 hour response.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: Assistive technologies supported by MS Teams
• Support levels: Defined according to SLA required.; P1 - major service impact; P2 - significant service impact; P3 - individual users impacted; P4 - no user impact/information ; Technical Account management available, service cost dependent on scope of requirements

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ISOQAR
• ISO/IEC 27001 accreditation date: 14/03/2022 (recertification) original certification March 2008
• What the ISO/IEC 27001 doesn’t cover: ISO27001/27017/27018 Scope of certification available on request
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • List N (Nuclear Industry)
  • PSN Code of Connection and Compliance
  • PAS555
  • NHS IGSoC
  • ISO27017
  • ISO27018
  • GCloud Assured

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Using Cloud offers considerable efficiency and consumption savings compared to running in house, on premises and hosted environments

Pricing

• Price: £300.00 to £975.00 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.