CANTABULAR LTD
Cantabular Support Service
The Sensible Code Company offers services to help customers integrate Cantabular; a software platform for the publication and protection
of statistical data and metadata, into new or existing cloud infrastructure. It offers services for customisation, training and support.
Features
- Discovery
- Planning and design
- Delivery
- Support
- Training
Benefits
- Reduce time to implement the software
- Learn best practice for deployment and performance
- Skills transfer for your team
- Supply example software for bootstrapping your implementation
Pricing
£875 to £1,500 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at aine@cantabular.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 1 6 1 6 5 6 1 2 1 3 9 5 1 0
Contact
CANTABULAR LTD
Aine McGuire
Telephone: 0771 0377929
Email: aine@cantabular.com
Planning
- Planning service
- Yes
- How the planning service works
-
The Sensible Code Company provides integration services for the implementation of Cantabular. It applies the agile framework to all elements of delivery.
The delivery manager will work with the customer product manager to agree a plan for the delivery of the software. This will comprise agreement on the epics that have to be delivered to meet the implementation deadline, identification of key stakeholders required for a successful delivery; disclosure team, digital transformation team, publishing team and software assurance team. Epics are managed through a system called 'Trello'. Show and tells are planned fortnightly. Priorities are set and agreed at planning meetings which run alongside the software delivery and are also managed to Trello for clarity and transparency. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Cantabular
Training
- Training service provided
- Yes
- How the training service works
- Cantabular is a modern system that helps customers automate processes to make it safe to publish confidential data. A key element of setting up the software is up-skilling customer team members to apply automation where possible to streamline data processing. Training is provided throughout the project to help teams adopt new working practices.
- Training is tied to specific services
- Yes
- Services the training service works with
- Cantabular
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We can help with data preparation and conversion for loading into Cantabular. This might constitute consulting or actual software which helps with data manipulation or preparation.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We can provide consulting or test environments which facilitate performance measurement, sizing and quality assurance.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Security testing
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- The Sensible Code Company provides support services Cantabular. We provide a live chat channel and email support service and we provide a range of support services for BAU.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Response times are agreed as part of a service level agreement.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- The support levels are agreed as part of a service level agreement. Support charges are a percentage of the annual software licence fee. A technical account manager can be supplied as part of the service level agreement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As a UK SME applying for the GCloud 14 Framework, we are committed to combating climate change through practical, green policies. From minimizing our carbon footprint to embracing renewable energy sources, we prioritize sustainability in all aspects of our operations. Our dedication to fighting climate change not only aligns with government initiatives but also reflects our responsibility to future generations and our planet's well-being.
What we do:
- We choose to locate at Ormeau Baths, a technology innovation hub, in Belfast. Ormeau Baths is an 1850s retrofitted building repurposed as a low carbon office facility. As the building has no car parking, staff using the office travel there by walking, cycling or using public transport.
- We operate a full-time remote working policy for company personnel in 2018. 90% of staff work from home full-time. Staff meetings occur every quarter: we find a location that minimises staff travel and favour slow travel options where feasible.
- We have a team well educated in the consequences of climate change and we share best practice at regular virtual meetings.Covid-19 recovery
As a UK SME seeking to contribute to the nation's Covid recovery efforts, we are dedicated to implementing practical policies that support our employees, customers, and communities. From flexible working arrangements to innovative digital solutions, we are committed to adapting and thriving in the post-pandemic landscape. By leveraging the GCloud 14 Framework, we aim to play a vital role in rebuilding our economy and fostering resilience for a brighter future.Tackling economic inequality
As a UK SME we recognize the imperative of tackling economic inequality head-on. Through practical policies such as fair salaries, inclusive hiring practices, supplier and community support initiatives, we are committed to fostering a more equitable society.
What we do:
- We respect our supply chain and pay promptly.
- We engage in charitable activities that support local marginalised communities.
- We buy from local SMEs that help with events, catering and general supplies.Equal opportunity
As a UK SME we are steadfast in our commitment to fostering equal opportunities for all. Through practical policies such as diversity training, mentorship programs, and inclusive hiring practices, we strive to create a workplace where talent is nurtured irrespective of background. Flexible working is embedded in our culture.
What we do:
- We ensure that hiring policies and practices are shaped to encourage diverse teams.
- We document, share, discuss and review people and processes at quarterly team meetings.
- We engender a culture of respect within the team to instill mindfulness around language, unconscious bias and mental health.Wellbeing
As a UK SME seeking inclusion in the GCloud 14 Framework, we place a paramount focus on well-being. Through practical policies such as flexible working arrangements and promoting a healthy work-life balance, we prioritise the physical and emotional health of our team members. By acknowledging the significance of well-being, we not only enhance productivity and engagement but also foster a culture of care and resilience.
What we do:
Flexible working arrangements are facilitated
- Work-life balance initiatives are supported
- Professional development opportunities are promoted - Open communication and feedback are encouraged.
Pricing
- Price
- £875 to £1,500 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at aine@cantabular.com.
Tell them what format you need. It will help if you say what assistive technology you use.