2i Testing

Managed Testing services

As software delivery becomes ever more focused on speed to market/ROI, with no defect leakage, QAT has never been more important. Our suite of Managed Test Service offerings cover the full testing lifecycle - System, Integration, User Acceptance Testing, accessibility and Load & Performance Testing. We offer clients flexible solutions.

Features

• All types of Testing undertaken, on site. Teams/individual experts
• Vast experience working with third party Cloud products and Integration
• Scope covers Apps, Infrastructure, devices, mobile etc. Waterfall or Agile
• Requirements Analysis, Planning, Test Case Design & test execution
• Focused on identifying defects at the earliest, most economical point
• Provide process models/guides/testing skills knowledge transfer
• Supports Agile delivery model through simulations, prototypes, user stories
• Automation approach embedded in Functional test solution where appropriate
• Risk based approach undertaken, working with the business and sponsors
• Collaboration is deemed key, at all stages

Benefits

• Improved levels of quality by following proven test processes
• Close management of suppliers and deliverables from early phases
• Clear reporting - avoids duplication at UAT
• Early test engagement identifies defects sooner / less cost
• Supports automation, performance testing and UAT services
• Improves stakeholder confidence
• Creates a more effective and efficient testing capability
• Improves the speed of change / cost effectively
• At all times our resources encourage collaboration for increased success
• Structured approach reduces risk of issues with legacy services

£360 to £995 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

317411277338539

Contact

James Hamilton
07756501262
james.hamilton@2itesting.com

Planning

• Planning service: Yes
• How the planning service works: Using our experience we are able to provide fit for purpose, best practice solutions which avoid some of the pitfalls that can happen in the planning phase of clients Cloud-based projects. We use proven risk based estimating and planning techniques to determine the outcomes to be tested for and the test techniques to be implemented.; ; Planning activities can cover a variety of topics including project objectives, scope, risk assessment, delivery methodology, tools, data, environment and resources. We can take full ownership of the test plan, on behalf of the client, and report back through our robust tracking and reporting process; or act in a consultative manner to assure or improve plans which already exist, depending upon where in the process we are engaged. Our end aim is to always manage to a plan that all involved parties are bought into, meaning that we communicate widely, adopt a whole team approach to quality and frequently and ensure we deliver with a policy of 'no surprises', enabling corrective actions to be taken at the earliest possible opportunity in order to address and mitigate risk.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Functional Testing
  • Non-Functional Testing
  • Test Automation & Test Tooling
  • Test Strategy & Consultancy
  • Professional Services
  • User Acceptance Testing
  • Accessibility Testing

Training

• Training service provided: Yes
• How the training service works: Training in all aspects of Functional Testing for Cloud solutions.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Functional Testing
  • Non-Functional Testing
  • Test Automation & Test Tooling
  • User Acceptance Testing

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The 2i Functional Test service ensures that when moving to Cloud services or migrating between them, the clients services are not adversely impacted and continuity of quality service is maintained. 2i will ensure that all elements of change have been identified and robustly tested, with the 2i standard approach being adapted in line with the customers requirements and risk appetite. At all times we will work closely with any third party supplier to ensure that quality is in-built at the earliest opportunity
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Functional Testing
  • Non-Functional Testing
  • Test Automation & Test Tooling
  • Test Strategy & Consultancy
  • Professional Services
  • User Acceptance Testing

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: 2i prides itself on its test capabilities. Our UK based resources are experts in Agile, Waterfall and hybrid delivery methods, ensuring that testing is given high-profile consideration from the very outset and is appropriately planned into the delivery lifecycle. We are able to build high-performing teams to supplement existing teams at times of high volumes of change, due to our ability to quickly scale-up with test experts; or can provide a dedicated test team to manage the end-to-end test function covering all role profiles. Our focus is to deliver a robust test service, but also to work in partnership with our client, to ensure we achieve a greater understanding of the products and services being implemented. Our services are underpinned by our approach to service excellence: • All services are overseen by a 2i Service Delivery Manager who is responsible to ensuring a quality service is delivered • Working in partnership with the client following clear and measurable, pre-agreed, service objectives • A robust governance process which enables the client to understand progress against plan • A culture of open communication and continuous improvement to drive ongoing efficiency gains. At all times we work closely with any third party suppliers.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We do not have any specific service constraints within the UK.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will usually undertake testing on-site and will be available in person or email during all planned test windows. We will always provide email support during our engagement window for test planning. We will respond within 2 working days maximum, however this will be quicker during planned test windows.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Telephone/email - dedicated numbers are provided per engagement. Our UK based teams will usually work on client sites and provide on site support as standard. Each client will be allocated a named Service Delivery Manager as their key point of contact. Each client also has direct access to their Account Manager. Basic support is 9 to 5 on working days. Additional support can be provided at the request of the customer, at an additional charge. Escalation during test planning / test window will be via a named escalation matrix, per engagement and will respond within 3 hours. We are very flexible and always willing to discuss enhanced levels of service aligned to the clients requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International Limited
• ISO/IEC 27001 accreditation date: 21/04/2021
• What the ISO/IEC 27001 doesn’t cover: Physical media transfer; Access control to program source code; Policy on the use of cryptographic controls ; Key management ; Working in secure areas; ; Delivery and loading areas; Separation of development, testing operational environment; Information transfer policies and procedures; Agreements on information transfer; Securing application services on public networks; Protecting application services transactions; Secure development policy; System change control procedures; Technical review of applications after operating platform changes ; Restrictions on changes to software packages ; Secure system engineering principles; Secure development environment ; Outsourced development ; System security testing ; System acceptance testing ; Protection of test data ; Regulation of cryptographic controls
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We proactively manage carbon emissions as our organization grows, showcasing our dedication to long-term sustainability. ; ; We believe transparent reporting of environmental metrics is an essential element to achieving our goals. In 2022, our total emissions were 23.9224 tCO2, with a detailed plan of how we are going to meet our future commitments on our website. ; ; We can effectively measure our CO2 emissions through energy and travel usage. ; ; (The metrics we have used to manage our Carbon Reduction plan is tCO2.)

Pricing

• Price: £360 to £995 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.