EPACCSYS LTD

Supply Chain Management

Supply Chain Management systems provider Epaccsys have been implementing Supply Chain Management systems and Supply Chain Management solutions for over 25 years with Epicor software. Alongside the Epaccsys Supply Chain Management system sits a full suite of ERP modules including Financial, Distribution and Project Management.

Features

• Financial accounting and management solution
• Real time inventory management and stock visibility
• Project management
• Time and expense management
• Complete purchase and requisition management
• Full supply chain management
• Latest Microsoft technology platform & Look and Feel
• Inherent tools for customisation, localisation and business rules
• Integration to 3rd Party Systems
• Configurable Screens, Reports and Dashboards

Benefits

• Fully integrated real-time financial reporting
• Improved stock visibility, availability and cost control
• Improved project controls, visibility, status and costs
• Real-time capture and reporting of time and expenses
• Allows for economies of scale in purchasing, cheaper overall costs
• Improved control of supply and demand requirements
• Ease of use, familiarity and maximising existing Microsoft investment
• Quickly deploy forms, rules, workflow & approval processes
• Easily integrate with other critical business systems
• User and role based real-time reporting and data views

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bo.prychidnyj@epaccsys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

317500355006506

Contact

Bo Prychidnyj
07375 865 815
bo.prychidnyj@epaccsys.com

About your service

• Service categories:

  Applications

  Supply chain management

  • Supply chain planning
  • Warehousing and inventory management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Integrated Enterprise Resource Planning system encompassing CRM, Sales, Inventory, Manufacturing, Projects, Service and Finance. Modular solution enabling customers to choose functionality to meet their requirements.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: 2 planned SaaS software upgrades per year, but this is done out of hours so has a very limited impact. The timing of this can also be delayed by up to 90 days if required.
• System requirements:
  • Accessing Epicor Kinetic SaaS requires a modern, browser-based environment,
  • Cloud-first, designed for responsive user experience.
  • A modern computer (PC or Mac) with web browser
  • Operating Systems: Windows 10/11, macOS
  • Mobile users: iOS, or Android
  • Modern, HTML5-compliant browsers such as Microsoft Edge
  • Stable, high-speed internet is required,
  • Multi-factor authentication (MFA) is used for secure access.

User support

• Email or online ticketing support: Yes
• Support response times: Monday to Friday office hours support with Service Level Agreements in place to manage the different priority calls, plus escalation processes.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Hot-line telephone support function with remote access capabilities. Calls or e-mails are prioritised and passed to the relevant support consultant to manage. Based upon the priority level, there are Service Level Agreements in place for each priority ranging from one hour for high priority through to a number of days for low priority cosmetic issues. Epaccsys does not have different cost levels for support, it is based on users and modules. An Account Manager is provided as a part of the service.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: The Epicor Learning Centre (ELC) is an online platform that provides training, resources, and courses designed to help users master Epicor's software solutions. It offers a library of videos, extensive course catalogues, help guides, user articles and role-based learning paths to boost proficiency and productivity. ; This is in addition to the on-line and on-site training that is provided during the implementation of the system.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data extraction from Epicor Kinetic SaaS at the end of a contract involves retrieving business data—such as financial records, customer data, and transactional history—before the subscription terminates. The Data Management Tool (DMT) is the primary tool for extracting data from Kinetic. It allows for bulk exporting of data, which can be used to transfer information out of the system. While tools exist for self-service extraction, it is critical to coordinate with your account manager to confirm the formal offboarding process and ensure a complete data backup is provided, particularly regarding complex, relational data.
• End-of-contract process: The Data Management Tool is provided as a standard part of the Epicor solution, so users are able to use this. Any additional consultant assistance from Epaccsys and Epicor will be chargeable.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Functionality availability is exactly the same across all devices. With mobiles and tablets the screen presentation is designed to provide a good user experience when using a smaller screen.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Accessing the service interface in Epicor Kinetic SaaS (Cloud) is primarily achieved through modern, secure, and open standards, with a heavy emphasis on RESTful APIs. Epicor Kinetic (SaaS) adheres to modern digital accessibility standards to ensure inclusivity and compliance for users with disabilities. As a browser-based cloud platform, its accessibility framework primarily follows the Web Content Accessibility Guidelines (WCAG).
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: As a part of the interface developed for Epicor Kinetic, the development team tested the system to make sure it was able to meet specific access standards. Epicor Kinetic (SaaS) adheres to modern digital accessibility standards to ensure inclusivity and compliance for users with disabilities.
• API: Yes
• What users can and can't do using the API: Epicor Kinetic APIs (RESTful and OData-compliant) allow users to extend the ERP's core functionality, automate business workflows, and bridge the gap between Epicor and third-party applications.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Yes, users can extensively customise Epicor Kinetic SaaS (Cloud) to tailor the system to their unique business needs, with a focus on low-code/no-code, upgrade-resilient tools. Unlike traditional customisation, Kinetic Cloud utilises "layered" customisations, which makes them easier to manage and maintain during upgrades.; Only authorised users with the appropriate security access are able to undertake this, although a lower level of personalisation can be made available to others, for example screen views.

Scaling

• Independence of resources: Epicor Kinetic employs a combination of cloud-native architecture, load balancing, and dedicated task management to ensure that high-demand tasks from one user or process do not significantly impact the performance of other users.

Analytics

• Service usage metrics: Yes
• Metrics types: Epicor Kinetic SaaS service usage metrics track subscription entitlements, user activity, and system performance to monitor efficiency. Key metrics include authorised versus subscribed user counts, total utilisation, and peak usage, often analysed through queries to monitor licence consumption and system performance.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Epicor

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: The Data Management Tool (DMT) is the primary tool for exporting or extracting data from Kinetic. It allows for bulk exporting of data, which can be used to transfer information out of the system. In addition users are able to export their data in CSV format into tools such as MS Excel.
• Data export formats: CSV
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • The Data Management Tool
  • EDI

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Epicor Kinetic protects data between a buyer’s network and the Epicor cloud network primarily through HTTPS/TLS encryption, robust authentication protocols, and, for cloud deployments, a secure infrastructure managed by Microsoft Azure.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Epicor Kinetic protects data between a buyer’s network and the Epicor cloud network primarily through HTTPS/TLS encryption, robust authentication protocols, and, for cloud deployments, a secure infrastructure managed by Microsoft Azure.

Availability and resilience

• Guaranteed availability: Epicor Kinetic offers guaranteed availability, primarily focused on its cloud infrastructure, support services, and inventory management capabilities. ; Over 99.9% Uptime Guarantee: Epicor guarantees that its cloud data centre network and infrastructure will be available over 99.9% of the time in any given monthly billing period, excluding scheduled maintenance.; Service Credits: If this availability guarantee is not met, customers are eligible for credits calculated as a percentage of the fees for the cloud servers affected.
• Approach to resilience: The platform is built to adapt to changing market conditions and provide consistent, secure access. ; The cloud infrastructure guarantees high availability uptime, with built-in resilience through virtualisation and disaster recovery capabilities.
• Outage reporting: Epicor Kinetic provides outage reporting, system status updates, and maintenance notifications through an official dedicated status page, with options for email alerts and support ticket tracking.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Restricts access through role-based security, IP address filtering, and multi-factor authentication (MFA) to secure cloud data. Administrators can restrict logins to specific, valid IP addresses, enforce SSO, and manage access to menus, programs, and data fields, including using API keys with limited scopes for third-party tools.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Our security governance is a multi-layered framework designed to protect data, ensure regulatory compliance, and manage risk through role-based access, automated workflows, and cloud-based infrastructure. It leverages Microsoft Azure for robust security, including data encryption, daily backups, and disaster recovery, while providing tools for managing internal controls and audit trails.
• Information security policies and processes: We provide a comprehensive information security framework designed for cloud deployments. It features multi-layered security managed largely through Microsoft Azure cloud infrastructure, incorporating role-based access, data encryption, and automated compliance tools. ; GDPR Compliance: Committed to data privacy and provide tools to help customers meet General Data Protection Regulation (GDPR) requirements regarding personal data access and deletion.; Information Security Program (ISP): Epicor maintains an ISP that outlines compliance elements for hosted customers.; Shared Responsibility Model: For cloud deployments, security is a shared responsibility between Epicor (infrastructure/application security) and the customer (user access/data governance).; ISO 27001: Operational security is supported by an ISO 27001:2013 certification program.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Epicor Kinetic SaaS (Cloud) configuration and change management approaches are designed to leverage a modern, cloud-first platform, moving away from heavy, code-based customisations toward low-code/no-code configuration and standardised, automated updates. All Change Control is managed through a formal Change Control process which is specified and agreed by all parties concerned.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Epicor Kinetic SaaS utilises a proactive, multi-layered vulnerability management approach built on Microsoft Azure infrastructure. As a SaaS solution, Epicor handles security patching, updates, and threat monitoring automatically, designed to protect against risks associated with unpatched software.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Epicor Kinetic SaaS protective monitoring leverages a multi-layered, 24/7 approach built on Microsoft Azure infrastructure to safeguard data, ensure uptime, and proactively defend against cyber threats. The strategy, managed by the Epicor Cloud Reliability Centre, combines continuous monitoring, automated security, and rapid incident response.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Epicor Kinetic SaaS incident management follows a modern, cloud-native approach built on Microsoft Azure, focusing on automated monitoring, rapid response, and high-availability infrastructure. It is designed to minimise downtime, ensure data security, and provide transparency in service delivery, as part of the broader Epicor Kinetic Cloud Business Platform.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI British Standards Institution
• ISO/IEC 27001 accreditation date: Friday 12 April 2024
• What the ISO/IEC 27001 doesn’t cover: It does not cover any customer-deployed applications, data, or network configurations, which remain the user's responsibility under the shared responsibility model
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: BSI British Standards Institution
• ISO 9001 accreditation date: Monday 22 May 2017
• What the ISO 9001 doesn’t cover: Does not cover the customer’s own application code, data, or configuration, nor does it guarantee specific performance levels or the quality of any possible services built on top by users.
• Quality management systems (QMS): Yes
• CSA STAR certification: Yes
• CSA STAR accreditation date: Friday 12 April 2024
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: Does not cover customer-deployed applications, data configuration, or specific user access controls
• PCI certification: Yes
• Who accredited the PCI DSS certification: Independent assessors with Schellman & Company
• PCI DSS accreditation date: Thursday 7 March 2024
• What the PCI DSS doesn’t cover: It does not cover user-deployed virtual machines, applications, operating systems, or the security of the data stored within them.
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 44e49ff0-ad34-4b85-8a98-ff97eaf497e6
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: F3b2bb69-15a2-4f5a-8184-2fa37b8963af
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bo.prychidnyj@epaccsys.com. Tell them what format you need. It will help if you say what assistive technology you use.