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Kudu Consultancy

Information and Technology Service Support

Description: Supporting with the design, development and programme management of innovation, customer and human centric information and technology services to leverage value, deliver outcomes and achieve benefits.

Features

  • Human centric design
  • Customer centric design
  • Outcome based contacting
  • System selection
  • Vendor selection
  • Business, data, system and solution architecture
  • Risk management
  • Service design
  • Service benefits
  • Ensures system fulfil design criteria

Benefits

  • Delivery of cloud support services that deliver benefits
  • Aligned to end user needs
  • High level of adoption and acceptance
  • Risk mitigated
  • Cost saving and operational efficiency
  • Increased productivity

Pricing

£1,000 to £2,000 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at arobinson@uil.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 1 7 6 7 8 3 0 0 6 2 9 8 3 4

Contact

Kudu Consultancy Dr Andrew Robinson
Telephone: 07484214093
Email: arobinson@uil.io

Planning

Planning service
Yes
How the planning service works
Working with the client to understand their business needs and ways-of-working, uil will define the enterprise and solution architecture, the data needed, the infrastructure to deploy, the applications necessary and the service, security and training wrapper required
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Working with the client to understand their current and future state, we will devise the most cost effective and business resilient methods of moving to the cloud or between different cloud providers
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We will develop an assurance strategy aligned to the business and service outcomes. Which will describe how each element of the service is quality assured, from strategy, user requirements, data and infrastructure and training/competency development. This is conducted at all different capacity levels to ensure the service volume transactions can be assured at or above the defined levels

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Cyber security consultancy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
-

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Our services are designed to reduce the impact of cloud service on the climate, through addressing the factors that contribute to climate change in our activities and those from our clients

Pricing

Price
£1,000 to £2,000 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at arobinson@uil.io. Tell them what format you need. It will help if you say what assistive technology you use.