Codestone

Enterprise Performance Management (EPM) with SAP Analytics Cloud

Codestone provides SAP Enterprise Performance Management (EPM) specialising in budgeting, forecasting, and financial management.

Codestone enables organisations to analyse data, understand business drivers, and strategically plan. By aligning business strategy with execution, companies can enhance profitability, adapt to change, and improve overall financial and operational performance.

Features

• Financial Reporting
• Predictive Insights
• Business Intelligence
• Financial Planning
• Forecast Modelling
• Unified Data Collection
• Collaboration and Data Exchange
• Full version control
• Data Visualisation
• Enterprise Security

Benefits

• Accurately Predict future profitability across scenarios
• Streamlined workflows and automated processes simplify financial planning & reporting
• Access real-time data across the enterprise to assess performance promptly.
• Eliminate time-consuming spreadsheets, human error, and siloed planning workstreams
• Ensure compliance with ever-changing regulatory and tax law requirements
• Eliminate delays to the financial close
• Consolidate data for cohesive view of current and future performance
• Add more insight to more users
• Help drive efficiencies with informed decisions
• Leverage AI and machine learning for predicting outcomes

£100 to £300 a unit an hour

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gary.duke@codestone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

317692866905722

Contact

Gary Duke
+447831526080
gary.duke@codestone.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: 6 monthly upgrades, Customer are always on the latest versions with the latest innovations; Mobile browsers such as Google Chrome for iOS and Android, and Microsoft Edge for iOS and Android, are not supported. Please use the SAP Analytics Cloud mobile app.; AP Analytics Cloud only supports a browser zoom (scale) level of 100% for designing or viewing stories.
• System requirements:
  • Minimum bandwidth of 500 kbit/s per user
  • Screen Resolution XGA or higher

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support response times; ; Codestone provides multiple-level support contracts; at minimum, these include email and online tickets and a help desk available from 9 to 5. We also offer contracts that provide 24x7 4-hour response.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Codestone has a fully functioning and dedicated support team and support systems in place. They cover all aspects of the services we undertake, whether that is software, implementation, bespoke development or consulting. ; ; We offer three service levels with increasing additional value Plus, Advanced and Enterprise. Each level adds additional functionality and features starting with basement, which covers 12 x 5 support, and standard SLA’s for response and resolution times along with both incident and escalation management. ; ; Our ticket management system allows tickets to be created, reviewed, updated along with escalation. Support can be accessed via email, telephone, chat, and through our online portal. ; ; We provide a comprehensive knowledgebase and if you purchase our highest support level you will be able access support 24 x 7, receive wide-ranging ‘how do I’ advice, proactive monitoring of your installation where appliable, an assigned customer value team along with training and strategic best practice reviews. ; ; All Codestone support offers 3-tiers, support desk engineer, senior support desk engineer and senior consultant. Costs are based per user and are reflective of the support required calculated from the project scope.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Codestone, as a leading partner for SAP's enterprise performance management solution, provides a comprehensive set of services to help users use the software effectively: Our implementation methodology includes config/customisation workshops, data migration, integration setup, user acceptance testing, and go-live support to ensure SAP EPM is deployed successfully per your requirements. Onsite Training - Our consultants can provide in-person, hands-on training sessions for end-users, power users, and IT/admin staff at your office locations. Online/Virtual Training - For a more flexible and cost-effective option, we offer web-based training courses delivered remotely by our certified trainers. Custom Training - We can develop customised training programs tailored to your specific SAP EPM setup and business processes. Standard Documentation - SAP's official user guides, admin manuals, and technical documentation can be accessed. Customised Documentation - Our team can supplement this with custom documentation, process guides, and training materials specific to your SAP configuration. During implementation, our consultants work closely with your staff to transfer product knowledge and enable them to be self-sufficient in using and maintaining SAP EPM. After go-live, you can opt for our premium support services, which include a dedicated support team, issue resolution, system health checks, and ongoing consulting/advisory.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: You can export models directly to text file formats, or export models' transaction data to SAP BPC, SAP S/4HANA, SAP Integrated Business Planning, or OData services. For text files and SAP S/4HANA, you can set up a schedule so that exports recur automatically on a daily, weekly, or monthly basis.; ; You may want to disable the ability to export data from a particular model. In this case, use the model preference Restrict Export to CSV. When this setting is switched on, users won't be able to export data from that model to a file, either in stories or from the Files list.; ; There's also a posibility to export model data using the Data Export Service API
• End-of-contract process: Codestone has contracted exit processes ensuring all data is securely managed back to customers wishing to exit their agreements. No access will remain to Codestone staff after contract completion. SAP does allow data to be extracted by means of standard tools available to customers.Codestone has implemented exit processes to ensure that all data is securely managed and returned to customers who wish to terminate their agreements. Once the contract is completed, Codestone staff will no longer have access to any of the data. However, customers can extract the data using standard tools available in SAP.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: SAP SAC has its own mobile application specific to the devices it is working on.
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: SAP Analytics Cloud has a number of different APIs, all of which are well-documented in the SAP reference guides. ; ; With SAP Analytics Cloud, Analytics Designer you can create interactive and highly custom-defined analytic applications. To enable interactivity, you write scripts that are executed when the user performs an action in the executed application.; ; You can also integrate SAC using its APIs into other SAP solutions to give a seamless transition between operations and analytics.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Our solutions are completely customisable to customer needs. The EPM process is very specific to customer needs. Our team determines the full solution via assessment of needs and requirements prior to mapping out the preferred solution.

Scaling

• Independence of resources: SAP is one of the world's leading Cloud SaaS providers. Its infrastructure and ability to match customer demand are based on years of experience and leading technologies, which underlie its powerful cloud platforms. ; ; Private cloud options are available for SAP EPM, providing added assurance for quality of service and privacy.

Analytics

• Service usage metrics: Yes
• Metrics types: Service reporting is standard in Codestone's SystemSure support service.
• Reporting types: Regular reports

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: SAP UK Ltd

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: Cloud solutions from SAP encrypt data at full rest in storage. Storage devices include self-encrypting drives, which encrypt data “on the fly” while stored on disk to FIPS 197 (AES) standard at 256-bit key strength. Data backups are stored encrypted at AES 256-bit strength. An encryption key is stored on the service processor or an external key management server. Data is unencrypted based on the scope of access needed. SAP solutions are configured to use secure communications in accordance with the protection requirement of the transmitted information involved in electronic messaging.
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Depending on the nature of the request, users can export from SAP as standard functionality throughout the solution. This allows export in many formats including CSV, XLSX, TXT,
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • TXT
  • XLSX
  • API
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • TXT
  • SQL
  • OData

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.7% System Availability percentage during each month for production systems.
• Approach to resilience: SAP has documented its operation's policy and guidelines and made them available to all users who need them. These guidelines offer guidance on how to maintain equipment for continued availability and integrity. The Architecture is also documented and includes the technical application architecture, the network topology and the geographical locations of the data centers of the cloud solution. Checks are performed to ensure that all mandatory data is filled out and added to the asset management tools for physical servers and virtual machines. This ensures that the systems and services are configured, installed and operated using Least-Privilege Administrative Models. You can find more information about this at http://www.sapdatacenter.com/.
• Outage reporting: SAP data centers are equipped with multiple connections to various power companies to ensure that even if there is a local power grid failure, the data centers will continue to provide uninterrupted service. The centers have an uninterruptible power supply for short-term outages and a diesel generator backup for longer-term outages. This means that power interruptions or outages are highly unlikely to affect customer data or solution access. In case of any unplanned downtime, customers will be notified by email.

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: When an end-user accesses SAP Analytics Cloud Public Edition, they pass two checkpoints: authentication and authorisation. Authentication checks the user’s existence in the system and lets them get onto the system or gain access to the system after verifying the password. This check is done through the Identity Authentication Service (IAS). Authorization does a different job. It checks which Fiori applications (apps) the user can see and/or use based on his/her business user roles.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International
• ISO/IEC 27001 accreditation date: December 2016 (Recertified in March 24)
• What the ISO/IEC 27001 doesn’t cover: Anything that is not explicitly defined within the Statement of Work
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Codestone has a Director responsible for security processes and policy.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: A formal change management process is in place and is regularly reviewed and approved. This process ensures that change requests are planned, tested, approved, recorded, tracked and maintained and an impact analysis of the change is performed prior to implementation.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Vulnerability Management focuses on identifying, assessing and mitigating common vulnerabilities and configuration issues that might represent a potential risk to the integrity and security of systems or services. The following services are part of the Vulnerability Management System: Vulnerability Scanning, External Penetration Testing and Customer Performed Vulnerability Assessment.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: In SAP Cloud Business Applications, an automated monitoring system and operations personnel ensure the system availability 24x7. Security relevant events are logged and retained for 180days in a SIEM (Security Information and Event Management) system. CCTV footage is archived for at least 90 days (or maximum allowed by local law). Monitoring rooms are staffed 24x7.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: SAP Cloud implements formal event reporting and follows escalation procedures if an information security incident occurs. Documented security incident response plans for the cloud solutions from SAP ensure that the best possible levels of service quality and availability is achieved. Security incidents are monitored and tracked by security specialists in cooperation with defined communication channels relating to customer until resolved.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Equal opportunity
  • Wellbeing

  Equal opportunity

  Codestone is an equal opportunities employer, which is committed to the promotion of equality of opportunity in all aspects of employment, including recruitment, the provision of training and career development opportunities.

  Wellbeing

  The People and Culture team are additionally responsible for every employees wellbeing, physical and mental. The company invest in extensive team events that are designed to balance the work and personal life balance, for example a two day festival each year for employees to share some fun times and enjoy soem down time from work.

Pricing

• Price: £100 to £300 a unit an hour
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: SAP trial is a non-commercial, 90-day time-limited offering. Your SAP trial account will be shut down at the end of the trial period. All subaccounts, deployed applications, and services in this trial account will be terminated. All data storage and configurations associated with the trial account will be deleted.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gary.duke@codestone.com. Tell them what format you need. It will help if you say what assistive technology you use.