MAIAR LIMITED
Enterprise Architecture Modelling Services (EAMS)
MAIAR is a Value Added Reseller of Sparx Systems Enterprise Architect application for bringing clarity from complexity through toolset-led, structured systems engineering analysis. Consultancy, mentoring and over-the-shoulder support are supplied, along with specific EA led consultancy. This service improves clients’ outcomes via the creation of the EA Modelling Service.
Features
- Optimised deployment of Enterprise Architect and associated tools
- Use of meta-models aligned to your business needs
- Targeted support for individuals and teams
- Tailored support services to optimise use of Enterprise Architecture modelling
- Use of tailored configurations for your business
Benefits
- Improves understanding of how people, process and technology interact
- Improved team productivity
- Fast start to your system modelling tasks
- Enables collaborative working across your enterprise modelling team
Pricing
£846.73 to £1,609.41 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
3 1 7 8 5 8 8 9 8 9 2 7 1 5 5
Contact
MAIAR LIMITED
Tony Reeves
Telephone: 07475 807107
Email: treeves@maiar.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- MAIAR's experienced systems engineering team will work with the customer to scope and establish the full nature of the service required. This can range from identifying the specific requirements for Enterprise Architect versions and supporting products to providing an onsite modelling support service.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Sparx Enterprise Architect and associated products
- MAIAR's EAMS extension services
Training
- Training service provided
- Yes
- How the training service works
-
Rather than offering 'off the shelf' courses, MAIAR offers a range of targeted support for specific users, applications and roles. Sample sessions include:
- Basic: One day familiarisation for new users users highlighting features and available outputs/products
- Intermediate: 1 day for users already familiar with system engineering models. Enables users to start to use the capability proficiently.
- Advanced: 3 day session for experienced system engineering modellers to gain skills to use the full capabilities of Enterprise Architect.
This can be supported by downstream mentoring and over-the-shoulder support as required. - Training is tied to specific services
- Yes
- Services the training service works with
-
- Sparx Enterprise Architect software services
- EAMS toolset software services
- Configuration of Sparx Enterprise Architect for business needs (including MDG)
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- MAIAR can assist in designing and implementing configurations so that multiple users can work collaboratively using the full range of Sparx tools
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our systems engineers can provide full verification and validation of the installed software and services, ensuring that it meets the customer's QA requirements and is compliant with their processes. In addition, our Integrated Test, Evaluation and Acceptance (ITEA) team performs broad-range tests which include an assessment of performance of the capability on hosted systems, or those accessing the services via cloud environments.
Security testing
- Security services
- Yes
- Security services type
- Cyber security consultancy
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
- MAIAR is a Value Added Reseller (VAR) of the underlying Sparx EA application software upon which EAMS extends. Therefore, MAIAR, supported by Sparx as required, is able to provide full software service support.
Service scope
- Service constraints
- Nil.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- During normal working hours. Intended response within 1 working day.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Standard weekday support 0900 - 1700 is provided with the product. Additional support can be provided at an extra cost depending on the customer requirement.
No account manager or support engineer is usually required.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Sparx Enterprise Architect range
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Centre for Assessment
- ISO/IEC 27001 accreditation date
- 7th February 2024
- What the ISO/IEC 27001 doesn’t cover
- Nil - Scope covers full range of MAIAR services
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO/IEC 27001
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Fighting climate change
We have closed our office and adopted a Work From Anywhere / Client Site approach, which significantly reduces our carbon footprint. We have also shifted from a hardware on-site server based approach to entirely cloud based, using eco-friendly datacentres. We are in the throes of offering an EV Salary Sacrifice scheme, amongst a number of other activities focussed on fighting climate change.Covid-19 recovery
We have revised the company's structure, processes and resourcing to reflect what we learnt though the lean periods of Covid-19. We have emerged successful and on an upwards pathway. Our WFA model ensures that staff are still able to work without the need to travel or attend specific sites, thereby reducing the possibilities of infection or transmission if unwell.Equal opportunity
We have refreshed our recruitment policy to reflect the latest UK Government legislation and guidance, and all of our recent recruits have been recruited on talent, culture and capabilities; we are provably diverse. We continue to apply a Continuous Improvement Scheme with regular reviews.Wellbeing
We invest heavily in employee wellbeing, and offer BUPA private healthcare for all employees, spouses and partners. We hold weekly "wellness" virtual coffee breaks as a "no work talk" drop in session. We volunteer extensively in our local and military / veteran communities and do a lot of unseen / not widely visible charitable fundraising. We offer wholly flexible working (Location and hours) and allow our staff to determine the method in which their services are delivered to our clients.
Pricing
- Price
- £846.73 to £1,609.41 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at treeves@maiar.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.