LocalGov Drupal flying solo
Want to get started with LocalGov drupal but aren’t technically minded enough to set it up? We’re here to help. We’ll set you up with an instance of LocalGov Drupal or LocalGov Drupal Microsites and ensure it’s fully configured for your needs.
Features
- Pre-built LocalGov Drupal installation
- Ready for further development or to use as is
- Installed by us, populated by you.
- Training to use the content management system
Benefits
- Get up and running with LocalGov Drupal in 10 days
- Keep your website in your control
Pricing
£9,999 a unit
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
3 1 9 0 5 9 7 2 2 8 1 3 5 1 0
Contact
CHICKEN DIGITAL LIMITED
Justine Pocock
Telephone: 07889364843
Email: hello@wearechicken.co.uk
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- LocalGov Drupal
- Cloud deployment model
-
- Public cloud
- Private cloud
- Hybrid cloud
- Service constraints
- This service doesn't provide any customisation.
- System requirements
- A suitable hosting provider with SSH access
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Inside normal UK working hours (Monday-Friday 9:00-17:00 excluding bank holidays) urgent response time is 2 hours, although typically within 5 minutes. Normal ticket response times is 2 working days. Only Urgent issues are worked on in antisocial hours. A custom Service Level Agreement can be arranged.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- No
- Web chat support
- No
- Onsite support
- No
- Support levels
-
We provide up to ten days of consultancy to set up the flying solo service on your infrastructure.
Provide training on how the website works. - Support available to third parties
- No
Onboarding and offboarding
- Getting started
- Once we're set up on your hosting platform and provided you with log in details we can provide online training and user documentation.
- Service documentation
- Yes
- Documentation formats
- HTML
- End-of-contract data extraction
-
To stop using LocalGov Drupal you can delete the database, or ask your hosting provide to export the data.
The council can also remove our user data from the database by deleting the users. - End-of-contract process
-
After the 10 days of setup and training, the client will have all the documentation needed to fly solo with LocalGov Drupal.
We'd expect the council to be part of the LocalGov Drupal community to get wider support or other LocalGov Drupal services are available from Chicken if development or maintenance is required.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- Yes
- Compatible operating systems
- Linux or Unix
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- LocalGov Drupal is fully responsive for mobile devices
- Service interface
- Yes
- User support accessibility
- WCAG 2.1 AA or EN 301 549
- Description of service interface
- LocalGov Drupal provides an editor interface for Councils, using council terminology and tools to enable council services to publish content on the web.
- Accessibility standards
- WCAG 2.1 AA or EN 301 549
- Accessibility testing
- LocalGov Drupal has been audited twice by independent auditor to assess the platforms accessibility standards.
- API
- No
- Customisation available
- Yes
- Description of customisation
-
Developers can customise LocalGov Drupal by enabling more modules from the project, or from the Drupal ecosystem, or creating their own.
It can be used as a headless CMS and custom themes can be made.
Scaling
- Independence of resources
- This service is standalone from other Drupal products and scales in the same way, there's no limitation on scale in relation to demand.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Yes, LocalGov Drupal can be configured to integrate with Google Analytics.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- Never
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- CSV, or via your hosting provider
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Additional support is available by other G-Cloud 14 LocalGov Drupal Services
- Approach to resilience
- Dependent on your hosting provider.
- Outage reporting
- LocalGov Drupal logs errors. It can be configured to show through an API, a lot of Drupal hosting providers offer this service.
Identity and authentication
- User authentication needed
- No
- Access restrictions in management interfaces and support channels
- LocalGov Drupal has a permission and user system for councils to manage who can edit their content and at what level of permission each user has.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- No
- Security governance certified
- No
- Security governance approach
- We complete quarterly information security reviews to ensure that standards are maintained and we follow a cycle of continuous improvement.
- Information security policies and processes
- We complete quarterly information security reviews to ensure that standards are maintained and we follow a cycle of continuous improvement.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- LocalGov Drupal has a changelog where all changes are logged, these are also reported in the GitHub ticketing system and on Slack in the technical channels
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- The Core LocalGov Drupal team ensures that security updates are made in a timely manner, with weekly meetings to release updates.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- This depends on your hosting provider.
- Incident management type
- Undisclosed
- Incident management approach
- This isn't part of this service, we have other services to maintain the LocalGov Drupal platform once live but any outages that occur would likely be for the hosting provider to resolve.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We’re fighting climate change by proactively using public transport when travelling, or electric vehicles if owned. We have a cycle to work scheme. Recycling and/or composting of any paper used, although digital notes are encouraged. Light and plug sockets in office areas are on timers and all electrical equipment turned off when not in use. All team members use 100% Renewable energy providers - incentivising solar panels in homes. Fossil free pension plans with PensionBee for Directors. We ensure that all office catering is vegetarian. Chicken as a member of Sustainable Web Manifesto we’re improving web performance to lower carbon emissions on the web. 100% of our websites are hosted on green hosting and where we can choose to host, green hosting will always come first. We participate in the Client Disclosure practice - and reveal the percentage of our company turnover by industry category, including fossil fuel and other high carbon clients. This year our percentage of revenue from these industries has always been zero. In our sustainability policy we've started to monitor and report our carbon footprint (Scope 1 and 2 emissions) to help us reach net zero carbon emissionsCovid-19 recovery
Chicken was founded after Covid-19 was at its highest but we’re aware that it isn’t over and other viruses can also be debilitating to people. As part of our sustainability and wellness policies we encourage working from home, and not working if you’re unwell as it isn’t productive or safe for people to do so. We understand the effects of Long Covid and other autoimmune diseases encourage people to work when and how it suits them.Tackling economic inequality
We are constantly reviewing our supply chain and moving to the most environmentally efficient suppliers where possible in order for us to keep our services of high quality to us, our clients and those affected by our services. When making websites, we aim to make sure they’re as accessible as possible. This helps with reducing economic inequality by ensuring that users of the website with old or shared devices are still able to access the information they need.Equal opportunity
We employ team members based solely on ability and experience, regardless of gender, race, religion or disability. Including our regular contractors, our team is 50% male and 50% female.Wellbeing
Chicken exists because employee wellbeing is a priority for our business values. We strongly believe that people do their best work when they are feeling their best. We do this by being distributed, having flexible office hours. Family and personal time comes before work. We encourage walking as a problem solving method.
Pricing
- Price
- £9,999 a unit
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
-
A 30 day demo site can be spun up and site-builder configuration of LocalGov Drupal can be trialled before committing to the service.
No development or customisation is possible in this service.