TSG

TSG AI

Providing insights and confidence to integrate AI technology into systems with optimal efficiency and cost. Helping shape AI use policy based on needs and changing landscape, improve data sets, and refine data quality, scalability, and privacy. Ensuring compliance with legislation and aiding in risk mitigation.

Features

• Understanding data quality for training and seeding of AI
• Assessment of AI readiness
• Data MOT for training and seed data
• Test approaches, functional and non-functional
• Post-live proving and support
• Support to tooling implementations
• Implementing data quality measures
• Scalable
• Readiness for AI implementation
• Testing and Quality Engineering

Benefits

• Improves confidence on go-live
• Improves readiness for AI adoption
• Improves quality of outcome
• Improves testing effectiveness and efficiency
• Reduces TCO of AI
• Supports Digital Transformation
• Improves data quality
• Supports informed decision making

£495 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julie.elfield@tsgqe.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

319572619728516

Contact

Julie Elfield
020 7469 1500
julie.elfield@tsgqe.uk

Planning

• Planning service: Yes
• How the planning service works: Requirements gathering and requirements quality reviews. Dynamic quality gateways Product and project risk assessments Quality Engineering Shift Left Consultancy and Resource augmentation of expert staff
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training, coaching and mentoring to the Quality Assurance, Quality Engineering and Testing aspects
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: How the setup or migration service works; Migration assurance Migration testing (including performance) Data Quality prior to migration and as part of ETL Quality Assurance; Setup or migration service is for specific cloud services
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: How the quality assurance and performance testing works; This is our core area of expertise. TSG provides confidence to organisations, ensuring quality whenever they change or replace their IT and Business systems. Our specialist Quality Engineers provide assurance and testing throughout, to make change happen, safely and predictably

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: QA, QE and testing for ongoing support and maintenance

Service scope

• Service constraints: On prem or remote, UK based Offshore / remote available

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: We provide working hours capability. Outside working hours available as an additional service.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are proud to be a carbon neutral organisation we have achieved this by carrying out an Environment Audit in our energy use and we were able to reducing and offsetting out carbon usage through: • Embracing hybrid working • Reducing any unnecessary car travel • Promoting the use of public transport where possible • Implementing an ethical and sustainable internal procurement approach Environmental • Operating management procedures to include environmental factors during business planning and implementation] • Communicating on environmental matters freely with government officials, employees, customers and members of the public] • Carrying out of environmental audits when required • Promoting environmental principles by sharing experience with regulatory bodies, other companies, employees and members of the public • Promoting a culture of environmental awareness amongst all employees • Involving customers, suppliers and subcontractors in the implementation of these ESG objectives • Continuously improving environmental performance and integration of recognised environmental best practice into business operations • Measuring, and acting to reduce, the carbon footprint of business activities • Focusing on action to conserve resources and energy, to minimise emission to air, water and land and to increase recycling rates • Minimising of waste by evaluating operations and ensuring they are as efficient as possible • Promoting environmentally friendly responsible purchasing] • Taking steps to improve environmental efficiency of transport and business travel, including considering whether, to avoid travelling, any meetings can be held remotely] • Adopt paperless processes to reduce any need for paper, packaging

  Covid-19 recovery

  TSG has been influenced by, and responsive to, the changing working environment in response to the challenges and impacts of COVID, and the general move to a more hybrid approach to work. We are very aware of the personal impacts that the past few years have had on our workforce, not only in relation to their physical and mental health, but also our staff’s needs and expectations in the fulfilment of their roles, set against the changes in the wider job market. TSG has developed our approach to Health and Wellbeing in conjunction with our employees and as a response to staff surveys that we conducted during COVID to identify and assess the impacts to our workforce of Lockdown. Many of our staff suffered with anxiety, burn out, lack of physical activity, and the impact of bereavement. Our aim was to work with staff, to allow them to balance any personal impacts, ensure they felt supported by TSG and to help them remain in work and economically active. As a result, TSG has implemented a variety of initiatives. This is to provide staff with the right support with the aim to reduce stress, uncertainty, and burnout and to maintain our staff to keep employed.

  Tackling economic inequality

  We are proud to sponsor several charities as well as encouraging staff to volunteer their time for social and charitable activities. TSG’s charities for 2023/24: • Rentstart, a charity helping the homeless or vulnerably housed to access the private rented sector and associated services. • The House of Saint Barnabas, which helps to upskill young people that have become homeless • African Revival, which works to empower communities within Uganda, Zambia and South Sudan to build improved local infrastructure and access to education • Lord Mayor of London Charity Appeal, annually we take part in fund raising activities for the appeal and donate Also, if staff undertake charitable fund raising activities, TSG will donate to their chosen charity. TSG staff also spend over 150 hours of volunteering time a year for organisations as diverse as Food Banks, Sports Groups, PTFAs, religious groups and charities giving back to good causes.

  Equal opportunity

  TSG believes in getting the right people, with the right skills to do the job for our business and our clients, and developing those people, personally and professionally over time. We are a living wage employer and as a business we have always rewarded the hard work and dedication shown from of our employees. Through the Living wage Foundation we have demonstrated our commitment and we hope it will encourages other businesses and also our suppliers to make this commitment to their employees.

  Wellbeing

  TSG understands that our staff are the beating heart of our business, and the drivers for effective service delivery and customer success. We strive to have positive, effective, high-performing staff. TSG is committed to work with staff to make sure they feel secure in their roles, have opportunity to develop and progress, in that way we hope to improve retention and productivity of our staff. TSG takes the physical health of all its staff very seriously especially during working from homes and has implemented: • Encouraging physical exercise using Health and Exercise Apps and online groups exercises to gamify participation, encourage mutual support and healthy competition • Subsidised / salary sacrifice schemes to Local Gyms • Access to the cycle to work scheme. TSG has worked closely with staff and provides ‘Healthy Minds’, an assistance programme where staff can access: • Advice line to signpost staff to services • Face to face counselling – this is a 12-week programme providing either counselling or CBT, dependent on need • Counselling for those with care responsibilities, and support on accessing respite care Financial wellbeing and support are even more significant right now. TSG initiatives to support staff include: • Providing a fair and rewarding remuneration policy and approach linked to business and personal performance • All staff paid above the Living Wage

Pricing

• Price: £495 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at julie.elfield@tsgqe.uk. Tell them what format you need. It will help if you say what assistive technology you use.