JCURV

Strategy AI and Strategy & Execution OKR Software

JCURV’s approach helps you close the gap between strategy and execution with the power of AI and embedding our OKR framework, ensuring clear goals, team alignment, and measurable success for your business. We do this using Quantive's Strategy AI & OKR software, supplemented by our award-winning training and coaching services.

Features

• Intuitive user interface for seamless adoption.
• Cascading, bottom-up, and bidirectional OKRs for alignment.
• Real-time progress visualisation for insights.
• OKR dashboards for comprehensive data overview.
• Performance and progress reports for informed decision-making.
• Integrations with existing tools and customisable for efficiency.
• Feedback tools for ongoing improvement.
• Deliver OKR training sessions tailored for organisational leaders and champions.
• Configure OKR-Tool for measuring and managing strategic alignment and delivery.
• Implement change management strategy for OKR adoption and cultural alignment

Benefits

• Improve data-driven decision-making with OKR dashboards
• Simplify OKR management as you scale.
• Align employees toward organisational priorities
• Anticipate bottlenecks with performance reports.
• Enhance goal transparency and accessibility.
• Clarify OKR ownership to ensure accountability.
• Encourage agile resource deployment.
• Boost employee engagement.
• Empower leaders to guide teams more effectively with OKRs.
• Close strategy-execution gaps by aligning OKRs with organisational objectives.

£9 to £40 a user a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sarah.foxton@jcurv.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

320121017031397

Contact

Sarah Foxton
+447481306376
sarah.foxton@jcurv.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Customisable based on customer needs.
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: No service constraints.
• System requirements:
  • Software license to be purchased for Quantive Results.
  • Any modern browser support, accessible via internet.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our standard support includes an Online Support Portal, Email support and Chat support (self-service / based on availability); Within our enterprise level we offer enhanced SLAs including:; • Online Support Portal; • Email support; • Chat support (live agents); • Phone support; • up to 1 hour reaction time for critical issues (submitted as Highest priority Technical support issue or via phone); • 24x7 availability (for critical issues)
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: To act on our firm commitment to accessibility, we take practical steps to ensure our solutions are accessible. This means that we integrate accessibility at every step of our creation cycle. In addition to formalising our commitment to WCAG 2.1 AA conformance with an internal policy, we take the following actionable steps:; • Provide education and training for our team.; • Design with accessibility as a core requirement.; • Conduct design reviews specifically focused on accessibility.; • Ensure our code renders to the browser in a conformant way.; • Use available accessibility automation.; • Manually test our code with assistive technologies.
• Onsite support: Yes, at extra cost
• Support levels: Quantive offers Standard and Enhanced Support Plans with the following services and response times:; Standard; • Online Support Portal; • Email support; • Chat support (self-service / based on availability); Enhanced; • Online Support Portal; • Email support; • Chat support (live agents); • Phone support; • up to 1 hour reaction time for critical issues (submitted as Highest priority Technical support issue or via phone); • 24x7 availability (for critical issues)
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Quantive offers dedicated implementation services to onboard our customers on their specific needs. This includes platfrom training same as consulting on the methodology of Objectives and Key Results.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Manual export is available to export all data, e.g. as an Excel file or a set of files, via a bulk export tool or via an API data load.
• End-of-contract process: Once the partnership ends, the customer can export all information, e.g. as an Excel file or a set of files, via a bulk export tool or via an API data load. Documentation and Customer SUpport assistance is available for each option.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: On a tablet, the same functionality as on a desktop computer is available.; On mobile phones, due to their small screens, the mobile app for iOS and Android doesn’t support the visualisation of the OKR alignment tree nor the dashboards, as neither of the two functions would be valuable on a small screen.
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: The service portal is browser-based and allows users to submit service requests, see all corresponding communication and see all status updates for their request until resolution.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: A representative set of pages and modal dialogs were identified to perform the audit. ; Accessibility testers performed the audit using: ; • Automated tools ; o W3C Markup Validation Service ; These results reflect the accessibility of a representative set of pages and modal dialog. Accessibility testers performed the test keeping WCAG 2.2 guidelines in mind. ; o Color contrast checker o axe DevTools ; • Code Inspection ; • Keyboard-only interaction ; • Screen reader (VoiceOver)
• API: Yes
• What users can and can't do using the API: Quantive API allows the creation, update, deletion and experts of objects in Quantive to either get access to Quantive data from an external data source, or to create and update Quantive objects based on triggers from external systems. Furthermore, additional apps can be built on the basis of the Quantive API.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Quantive users with the corresponding role and permissions can define the data model for objects in Quantive, e.g. Objectives, Key Results, Tasks, Teams. Reports and dashboards can be customised, some even down to the code level. Account settings allow for a configuration of the OKR methodology used by the organisation and to train the integrated AI capabilities.

Scaling

• Independence of resources: Quantive is using scalable technology which can compensate increasing demand instantly. This is based on the overall infrastructure and use of scalable cloud solutions.

Analytics

• Service usage metrics: Yes
• Metrics types: Every object and value can be reported on. Common examples are Number of users, number of log ins, number of goals, number of updates in a given time period, number of tickets, etc.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Quantive Limited

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Quantive's SaaS application encrypts user session data. Quantive's SaaS email services support opportunistic TLS encryption.
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Exports can be done manually, via the web application, via a bulk export tool or via API, or data can be requested automatically via the API from an external application.
• Data export formats: Other
• Other data export formats:
  • PDF
  • XLS
• Data import formats: Other
• Other data import formats:
  • PDF
  • XLS

Data-in-transit protection

• Data protection between buyer and supplier networks: Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network: Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: Quantive Results will use commercially reasonable efforts to make Quantive Results' Service available with a Monthly Uptime Percentage (defined below) of at least 99.95% (Enterprise plan) / 99.9% (all other plans), during any monthly, quarterly or annual billing cycles.
• Approach to resilience: This is available on request.
• Outage reporting: There is a public dashbaord to report any outages.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to infrastructure is only granted to Technical Support teams for support and maintenance. Access is controlled through permission lists and groups. We have applied zero-trust policies according to which, access is granted only from company approved devices that has to outstanding security events, is up to date, is within approved geographies, and has VPN installed with a user that has been granted access. Access to high risk systems, such as containers and databases is granted through Hashicorp Vault, where temporary credentials are granted to administrator only for the purposes of their current task. Thorough, logging and monitoring is enabled.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Marcum RAS, LLC
• ISO/IEC 27001 accreditation date: 26 May 2023
• What the ISO/IEC 27001 doesn’t cover: OKR Management, Strategic Intelligence, Business Observability SaaS Systems.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 21/10/2022
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Not Applicable
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: SOC 2

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Information comes in a number of forms and is Quantive’s most important asset. It includes; electronic, written, and spoken information. Information Security is the protection of this; information from loss or misuse. The Board of Directors (BoD) is committed to the proper; protection of information and Quantive’s Information Security Management System (ISMS) sets; out how this is achieved. The ISMS comprises all internal security controls implemented to; protect information.; Loss of data confidentiality, integrity or availability will severely compromise Quantive’s; reputation and would have the potential to lead to irrecoverable damage to the organisation.; The goal of the ISMS is to mitigate, prevent and monitor these aspects of the Information.; Security which are central to Quantive’s strategy and essential to achieving its business; objectives.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All changes, must be documented as per following steps:; 1. Planning: Plan implementation design, scheduling, communication plan, testing plan and rollback plan.; 2. Evaluation: Determine priority level of the service, risk, change type and change process to use.; 3. Review: Review Change Plan with peers and/or Change Advisory Board as appropriate.; 4. Approval: Obtain approval of the Change Plan by the CAB as needed.; 5. Communication: Communicate about changes with the appropriate parties.; 6. Implementation: Implement the change.; 7. Documentation: Document the change and any review and approval information.; 8. Retrospective: Review the change with an eye to future improvements.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: All Quantive developers are trained on secure coding practices. Internal and third-party software use industry-recognised security coding techniques to prevent common vulnerabilities. The following materials are used:; ; • Secure Software Development Training ; • OWASP Top 10 (2021 version); • SANS CWE Top 25
• Protective monitoring type: Undisclosed
• Protective monitoring approach: When a new feature is introduced it is ensured that the application provides adequate logging which can help in debugging and incident investigation. Appropriate documentation is maintained to ensure smooth ongoing maintenance and monitoring. Once deployed, continues monitoring is performed over third-party dependencies to ensure the timely response on newly found vulnerabilities.; ; Timeline: ; Standard > 24h; Emergency <24h
• Incident management type: Undisclosed
• Incident management approach: There is a defined incident Response Procedure within the Incident Management Policy. This policy informs all Quantive employees of their responsibilities on security incidents. If employees report and act on suspicious activity quickly, Quantive can then limit the damage of; any attacks. The definition of an ‘Information Security Incident’ is an adverse event that has caused or has the potential to cause damage to Quantive’s assets, reputation or personnel. Incident Management is concerned with intrusion, compromise, and misuse of information and; information resources, and the continuity of critical information systems and processes.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At JCURV, we are committed to making a positive impact on the environment and society. Our efforts include being Carbon Negative, with over 2000 trees planted and support for 45 global projects. These projects range from promoting renewable energy sources like Solar PV and Wind Power to conserving precious ecosystems such as the Amazon rainforest and protecting wildlife sanctuaries. ; Additionally, we focus on initiatives like distributing cleaner cook stoves in Kenya to improve health and reduce pollution. Our dedication extends to supporting communities worldwide, from repairing water boreholes in Eritrea to promoting sustainable practices like avoiding methane emissions from landfills in Brazil. By championing these projects, we strive to create a more sustainable and equitable world for all.; Additionally, We encourage environmentally friendly commuting through initiatives like our Cycle-to-Work Scheme, where employees can choose equipment with JCURV covering the cost, promoting healthier journeys and reducing environmental pollution.

  Covid-19 recovery

  JCURV recognises its responsibility in supporting communities to manage and recover from COVID-19. Our partnerships with Voice 21 and UDA are pivotal in these efforts, focusing on empowering the younger generation with essential skills and resilience amidst uncertainty, contributing to a more resilient workforce for the future.; Furthermore, initiatives with On Purpose address workforce challenges exacerbated by the pandemic. By training the next generation of professionals to adapt to evolving market demands, we foster their ability to positively contribute to economic recovery, revitalising industries and communities impacted by COVID-19.; Moreover, JCURV's blended working approach ensures the safety of our clients and teams while fostering togetherness in our work. By defining work locations based on tasks, we adhere to social distancing guidelines without compromising productivity or collaboration.; Additionally, leveraging technology and online tools enhances team collaboration, enabling seamless communication and coordination for effective project delivery. This minimises the need for physical meetings and travel, reducing the risk of exposure to the virus.

  Tackling economic inequality

  JCURV actively addresses economic inequality through our business model and internal initiatives. With our main office in London and consultants traveling to clients' offices nationwide and internationally, we provide local support while assisting government agendas to improve equality across regions in the UK.; Our approach not only generates jobs throughout the country but also promotes workforce stability through our wellbeing and inclusion policies. We offer a free JCURV Academy to upskill our resources with courses and support employees with important certifications yearly, aligning with market trends.; JCURV's commitment to economic equality extends to our diverse hiring practices, which encompass talent from international markets and diverse backgrounds such as India, Australia, the US, and beyond. By embracing diversity in our workforce, we not only bring together varied perspectives and experiences but also contribute to economic stability by providing opportunities to individuals from different regions and backgrounds.; Additionally, we allocate £1500 per team member yearly for professional development, empowering employees to choose courses aligned with their career goals and further promoting economic equality.; To ensure the best team for public sector projects, we actively seek partnerships with SMEs, tackling economic inequality in the supply chain. ; Moreover, we engage with local communities and outreach groups to provide employment and training opportunities, reaching those typically underrepresented in the sector. Partnerships with organisations like Women in Data help bridge the economic gap between genders by offering career coaching and training talks aimed at underrepresented groups.

  Equal opportunity

  Equal opportunity is at the core of JCURV's recruitment and workplace culture. Our global hiring process actively seeks out candidates with diverse talent from national and international markets, collaborating with specialist agencies to encourage diverse applications. Once onboarded, we foster a culture of inclusion, advancement, and transparency for individuals of all backgrounds. ; Our commitment to diversity is reflected in our internal policies, including a flexible working policy designed to accommodate the needs of working parents, carers, and part-time students. This approach enables our team members, known as JCURVers, to strike a balance between work and personal life while delivering exceptional results for our clients.; We have established competency “footprints” for all JCURVers, providing clear pathways for advancement based on merit, regardless of gender, age, or other factors.; Furthermore, JCURV actively engages with external organisations and charities to support equal opportunity initiatives. Through partnerships with organisations with Mencap focuses on providing employment support to individuals with learning disabilities, aiding their integration into the workforce. Partnerships with Voice 21 and UDA aim to empower the younger generation by equipping them with essential skills and resilience needed to navigate the changing employment market. Our work with Ormiston Trust focuses on educational programs aimed at providing equal access to opportunities for young people across the UK, fostering a more equitable society. Partnerships with Women in Data aim to address gender disparities in the technology sector, promoting diversity and inclusion to build a more resilient and equitable workforce.; In essence, JCURV is committed to creating a workplace where everyone, regardless of background or identity, has equal opportunities to succeed and contribute to our collective mission of delivering excellence to our clients and communities.

  Wellbeing

  At JCURV, we understand the importance of fostering a healthy work-life balance and prioritising employee well-being. Our time-off policies are designed to support our team members in managing their personal and professional commitments effectively.; JCURV’s employee benefits package prioritises physical health and wellbeing through:; ­ 28 days Paid time off; ­ Upto 15 days of sick leave; ­ Discounted gym memberships; ­ Private medical insurance as an employee benefit; ­ Up to 4 free counselling sessions for your employee and their immediate family and additional 10 counselling sessions for our employees for Mental Health support; ­ Free and personalised mental wellbeing support app. ; ­ Free membership for fitness platform ; Moreover, we empower our employees to invest in their personal and professional development through discretionary budgets allocated for this purpose. With dedicated funds available for both professional and personal growth activities, our team members have the opportunity to pursue their passions and enhance their skills outside of the workplace.; Internally, we are dedicated to continuously evolving and improving our culture to prioritise the well-being of everyone at JCURV. We conduct monthly check-ins and retrospectives to reflect on our behaviours and assess our collective well-being. These sessions allow us to score against our desired behaviours, ensuring that everyone feels happy, supported, and valued in our workplace.; At JCURV, we believe that a healthy and supportive work environment is essential for the success and well-being of our team members. Through our comprehensive time-off policies, commitment to mental health, and focus on personal and professional development, we strive to create a workplace where everyone can thrive and succeed.

Pricing

• Price: £9 to £40 a user a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Our free version Quantive Essentials allows the creation and alignment of OKRs, users and teams. Compared to the paid versions, it lacks reporting and dashboarding functions.
• Link to free trial: https://signup.us.quantive.com/?planId=gtmhub-essential-repack-monthly&edition=gtmhub-essential

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sarah.foxton@jcurv.com. Tell them what format you need. It will help if you say what assistive technology you use.