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MOBIUS KNOWLEDGE SERVICES UK LIMITED

Comprehensive Cloud Support: Infrastructure, Operations, Security, DevOps, Migration & DR Services

Cloud Support Service provides end-to-end management, security, and optimisation for public, private, and hybrid cloud environments. We deliver infrastructure operation and monitoring, migration assistance, DevOps and automation, security and compliance, backup and disaster recovery, cost optimisation, and VAPT assessments to ensure reliable, efficient, and secure cloud operations and ongoing support.

Features

  • Cloud infrastructure management ensuring stability, scalability, and efficient resource utilisation.
  • Continuous operations monitoring with proactive issue detection and performance optimisation.

Benefits

  • Reduces operational downtime and ensures continuous cloud service availability.
  • Improves system performance through proactive monitoring and issue resolution.

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jijuk@mobiusservices.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

3 2 1 0 0 2 1 8 0 4 5 0 4 8 4

Contact

MOBIUS KNOWLEDGE SERVICES UK LIMITED Catherine
Telephone: +447833692249
Email: jijuk@mobiusservices.com

About your service

Service categories

Cloud Support Services

Managed Cloud

Managed Private Cloud

  • Managed Private IaaS
  • Managed Private SaaS/PaaS
  • Application management

Managed Public cloud

  • Managed Public IaaS
  • Managed Public SaaS/PaaS
  • Application management

Managed Hybrid Cloud

  • Managed Hybrid IaaS
  • Managed Hybrid SaaS/PaaS
  • Application management

Service scope

Service constraints
Remote support only: All cloud support, monitoring, and consultation services are provided remotely based from India; on-site support is not included but will be able to manage on-site through our partner firm in UK .

User support

Email or online ticketing support
Yes
Support response times
Average would be 1- 2 hours during working hour base on the issue and may change during weekends .
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Includes 24/7 monitoring, incident response, and proactive alerts.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Pricing

Discount for educational organisations
No

Architecture roles

Data architect
Role level UK Rate Offshore Rate
Data architect £288.00
Senior data architect £304.00
Chief data architect £400.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £400.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £400.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £400.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £144.00
Analytics engineer £176.00
Senior analytics engineer £200.00
Lead analytics engineer £240.00
Head of analytics engineering £320.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £192.00
Data analyst £220.00
Senior data analyst £240.00
Principal data analyst £300.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £224.00
Senior data engineer £240.00
Lead data engineer £260.00
Head of data engineering £320.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £145.00
Associate data scientist £160.00
Data scientist £288.00
Principal data scientist £304.00
Lead data scientist £320.00
Head of data science £360.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £280.00
Lead machine learning engineer £300.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £180.00
Junior business analyst £200.00
Business analyst £220.00
Senior business analyst £240.00
Lead business analyst £260.00
Head of business analysis £320.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £240.00
Delivery manager £260.00
Senior delivery manager £280.00
Head of (Agile) delivery management £320.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £240.00
Product manager £260.00
Senior product manager £280.00
Lead product manager £300.00
Head of product £320.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £240.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £200.00
QAT analyst £220.00
Senior QAT analyst £240.00
Lead QAT analyst £280.00
Test manager
Role level UK Rate Offshore Rate
Test manager £240.00
Head of test £320.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £144.00
Junior DevOps engineer £160.00
DevOps engineer £176.00
Senior DevOps engineer £200.00
Senior DevOps engineer - management £240.00
Lead DevOps engineer £200.00
Lead DevOps engineer - management £240.00
Principal DevOps engineer £200.00
Principal DevOps engineer - management £240.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £144.00
Junior frontend developer £160.00
Frontend developer £176.00
Senior frontend developer £200.00
Lead frontend developer £240.00
Head of frontend development £280.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £144.00
Junior developer £160.00
Developer £176.00
Senior developer £200.00
Senior developer - management £200.00
Lead developer £220.00
Lead developer - management £220.00
Principal developer £240.00
Principal developer - management £260.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
IR Class System and Solutions Private Ltd
ISO/IEC 27001 accreditation date
Monday 21 August 2023
What the ISO/IEC 27001 doesn’t cover
NA
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
IR Class System and Solutions Private Ltd
ISO 9001 accreditation date
Monday 12 May 2025
What the ISO 9001 doesn’t cover
NA
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
C7c63191-96db-474e-aa6b-614dad3ba1a7
Cyber essentials plus
No
Cyber Essentials Alternative
You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
Other security certifications
Yes
Any other security certifications
SOC2+NIST

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jijuk@mobiusservices.com. Tell them what format you need. It will help if you say what assistive technology you use.