ITAM Advisory
Our ITAM Advisory service is designed support the improvement and maturity level of an ITAM function across multiple areas, from definition of an ITAM Maturity roadmap, implementing the recommendation steps or managing an estates Software Version against the software support lifecycle. Our service promotes best practice and continuous improvement.
Features
- Kick-off workshop with client's stakeholders and includes full project management
- Complete analysis of the current position, risks, challenges and opportunities
- Detailed analysis of current ITAM, SAM or FinOps maturity levels
- Scoping of desired future state of ITAM and SAM function
- Software versioning and security assessment, including piracy and opensource risk
- Roadmap and supporting recommendations to drive ITAM maturity
- Definition of milestones and key performance indicators to be tracked
- Ongoing support to ensure implementation of roadmap and planned actions
- Synyega's SAM/ITAM experts will seamlessly work with in-house teams
- Ongoing exectutive reporting, progress and KPI tracking against plan
Benefits
- Fast track achievement of a mature SAM and ITAM practice
- Serious risks can be actioned with a proritised action plan
- Effective management of software versions against the software support lifecycle
- Software security assessments ensures related risks are minimised
- Deliverables can build effective business case for ITAM investment
- Regular reviews ensure progress is maintained against milestones/ outcomes
- Action-plan ensures supporting data and tooling is fit for purpose
- Effective governance, process and policies are developed
- Access world leading certified ITAM/SAM skills, knowledge and experience
- Synyega is completely independent and acts in your best interest
Pricing
£575 to £1,750 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
3 2 2 9 1 4 9 6 6 0 3 5 7 7 1
Contact
Synyega
Tony Crawley
Telephone: 0800 464 0365
Email: info@synyega.com
Planning
- Planning service
- Yes
- How the planning service works
- Good ITAM is knowing what you have, where and how it is being used. This is critical to successfully planning and optimising your on-premise or cloud estates. Our award winning experts will help you with all aspects of ITAM and help to improve the maturity of ITAM within your organisation. Effective ITAM will help to ensure an optimal software and cloud estate and avoid the common pitfalls that befall other ITAM/ Cloud Migration programmes
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- We assume that the service will be provided remotely though onsite can be provided optionally.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 2 business day response time. Customers can flag and escalate urgent requests.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Single support level
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Cloud GreenOps and FinOps both drive sustainability for Cloud Carbon usage.
At Synyega, we have made a commitment to ensure that as Synyega continues to grow that we operate as sustainably as possible. Not just for our benefit but also to try and ensure we are making positive contributions to the community and the environment. We want to embed this thinking into everything we do.
To assist in the fight against climate change, we encourage use of remote working practices reducing the need to travel and we invest in new energy efficient IT equipment.
We carefully track our carbon footprint and have a Carbon Reduction plan and have published it on our website. Additionally, Synyega invests in UK based Carbon offsetting projects and ensure that we offset more Carbon than we create. With our carbon positivity assisting in the fight against climate change. This also includes guidance for our teams on how to be more sustainable at home led by our internal culture and sustainability team.Covid-19 recovery
Synyega has operated without significant disruption since March 2020 and has ensured employees are provided with support and flexibility required individually. Examples include:
• provided with suitable IT equipment for home working
• encouraged to work normal working hours and to take breaks during their work days
• encouraged to treat clients with similar respect and recognise constraints they may have.
• An office is available (but attendance not mandatory)Tackling economic inequality
At Synyega, we have made a commitment to ensure that as Synyega continues to grow that we operate as sustainably as possible. Not just for our benefit but also to try and ensure we are making positive contributions to the community and the environment. We want to embed this thinking into everything we do.
Synyega is based in the north of England and is proud to have been named Winner of the Federation of Small Business: MicroBusiness of the Year (NW). To assist with Tackling economic inequality, Synyega creates new industry 4.0 jobs and invests in new skills. Synyega regularly posts vacancies for entirely new positions.
Training needs are identified on individual basis’ and funded by the company a number of employees have become Cloud FinOps practitioners helping us to develop wider Cloud services capability.
Synyega is based in the north of England and has been approved for Northern Powerhouse funding by the Department of International trade to expand into international markets.
Synyega is an accredited member of the Livingwage foundation and are also one of the first businesses taking part in the Fair Employment Charter, helping to make our region one of the fairest, healthiest and most equitable places in the country to work.Equal opportunity
At Synyega, we have made a commitment to ensure that as Synyega continues to grow that we operate as sustainably as possible. Not just for our benefit but also to try and ensure we are making positive contributions to the community and the environment. We want to embed this thinking into everything we do.
With this in mind, Synyega is acutely aware of the issues involved in workforce inequality. Whilst being a small company with specific Cloud services focus, we seek to ensure we create opportunities that enhance equality.
Our recruitment practices seek to be structured, fair and inclusive using a range of sources with a total open mindedness towards where a candidate may be based and their social background. Currently we use a range of recruitment agencies, LinkedIn and personal contacts as sources for recruiting. Evidence based and skills based assessments are used during recruitment and promotion.
Retention and progression of staff is vital to the success of not only the company but our individual employees too. In support of these, Synyega encourages and funds individual learning and development activities. Examples include IT skills courses for individuals, group learning courses and skills/business reading.
Our working conditions are respective of individuals’ needs, e.g. we provide IT equipment for remote working, standard company backdrops for video calls, shared on line calendars for transparency and planning. Flexible working in terms of time and location is also practised.Wellbeing
At Synyega, we have made a commitment to ensure that as Synyega continues to grow that we operate as sustainably as possible. Not just for our benefit but also to try and ensure we are making positive contributions to the community and the environment. We want to embed this thinking into everything we do.
We ensure excellent and considerate working practice and project management enabling employees and clients to plan their working hours aligned to their business and personal needs. In turn, this supports a structured and productive environment.
Synyega encourages employees to use their full annual leave allowance regularly over the course of the working year.
As small business,resource management is vital to our success: appropriate forward planing with input from employees is key to this.
Synyega subscribes to the Fair Employment Charter and the Living Wage Foundation and we support local charities in the North West UK.
Further to this, Synyega recognises that due to the critical nature of our services, such pressures could have a detrimental effect on the Health and Wellbeing of the people involved. As such, monitoring health and wellbeing is a central component of our services.
For large engagements, we have a formally embedded process to anticipate pressures, nullify them and orientate the process to a constructive and collaborative partnership from which all parties benefit and prosper.
Pricing
- Price
- £575 to £1,750 a unit a day
- Discount for educational organisations
- Yes