OfficeLabs Ltd

Gimmal Migrate as a Service

OfficeLabs combine significant expertise in SharePoint and Microsoft 365 migrations with the Gimmal Migrate tool to provide efficient, structured and accurate data migrations from EDRM platforms OpenText, Livelink and Documentum to Microsoft 365.
This bespoke service aims to simplify complex migrations using a specialist tool.

Features

• Proven expertise with complex migrations
• Opportunity to reorganise and restructure data
• Migration process map with realistic planning
• Management of existing links and macros
• Full data audit and structure mapping
• Content Migration to M365 including metadata and permissions
• User guidance, training and support before, during and after migration
• Full Information Governance review of content prior to migration
• Security review including roles and permissions
• Experience with a range of application and platform technologies

Benefits

• Full migration of legacy data to SharePoint Online
• Reduce costs by decommissioning legacy systems
• Plan migration to support your organisation’s SharePoint adoption
• Accelerated migrations with efficient processes
• Reduce security risks
• Reduce service disruption
• Improve information retrieval and eDiscovery
• Automate and bulk migrate large data sets
• Pre-migration tests and error fixing
• Rapid moving of data from source to destination

£4,999.00 to £24,999.00 a unit a month

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@officelabs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

325279799694263

Contact

Graham Bidwell
01392 24 0 365
hello@officelabs.co.uk

Planning

• Planning service: Yes
• How the planning service works: Detailed review of service requirements to include migration methods and toolsets.; Detailed planning to align with organisation needs.; Migration process, test, assurance and continual improvement process.; Complete source reporting.; Initial technology, adoption and cloud readiness assessment. ; Migration roadmap, strategy and prerequisites fully documented.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365
  • Microsoft Azure
  • OpenText
  • Documentum
  • Livelink
  • Gimmal Products

Training

• Training service provided: Yes
• How the training service works: We provide on-site and remote training for user adoption, power users and system administrators. Courses and training agendas are developed with the business to ensure that everything from the timing, scheduling, voicing, tone and delivery of the training meet the organisation expectations. Our training is tailored and appropriate for each audience. ; We provide group or one-to-one training.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft 365
  • Microsoft Azure
  • Gimmal Products

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: OfficeLabs employ a process driven method for identifying the most appropriate and efficient way to the Cloud.; Organisations are investing time, money and accepting disruption to business activities to gain the much talked about benefits of Cloud services. The migration must be clean, accurate, fast and well thought out with minimal risk of failure.; We will:; Determine the appropriate migration method.; Provide resource for out of hour migrations.; Work with organisation adoption schedules.; Run pilots to assure the migration process.; Assist with comms and training where appropriate.; Provide detailed and accurate reports of each stage of the migration.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft 365
  • Microsoft Azure
  • OpenText
  • Documentum
  • Livelink
  • Gimmal Products

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: OfficeLabs extensive planning, pilot testing, process design and pre-migration testing will give the visible results to make intelligent decisions and low impact business plans that support the over all goals of the organisation. We work with the management teams to fully understand the goals of the business and advise accordingly. ; ; Our methods are proven, accurate, resilient and repeatable.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security testing
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: OfficeLabs proactively monitor and manage the Microsoft 365 tenancy, providing health monitoring, capacity management and advice for users of all levels.

Service scope

• Service constraints: Support and training is provided remotely.; Projects will be delivered according to the agreed scope. Changes to the scope may result in increased cost.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will respond within one hour of receiving a request. Monday to Friday, excluding English public holidays and weekends. Extended SLAs and weekend support are available for an additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Standard support is 0900-1700, Monday to Friday, excluding English public holidays and weekends. We will respond within one hour of receiving a request. Our support team are experienced cloud support engineers. Maintenance and support package is priced at 25% of the overall project cost per year with a 1-year minimum commitment.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. We provide flexible working solutions for our customers and our people that enable people to reduce their carbon consumption. Many of our people live considerable distances from our Head Office and our customer locations, and our solutions ensure that business can be conducted without the need for travel. Transport accounts for 21% of carbon emissions in the world, with road transport comprising 75% of that total. Covid lockdown restrictions reduced UK carbon emissions from transportation by 19%. Our solutions – as exemplified by our working practices, provide both the mechanism and proof that flexible working IT solutions can make a significant contribution towards fighting climate change by enabling our people and our customers to reduce their need for travel and energy intensive office space.

  Covid-19 recovery

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. During Covid-19 lockdown, OfficeLabs saw a steady increase in custom from organisations who needed to implement the remote-working solutions we use and supply. During that period, OfficeLabs increased its permanent workforce by 25% and utilised contractors for workstreams that offered only short-term prospects. Since the end of Covid-19, OfficeLabs has increased its permanent employee numbers by 400%, doubling the workforce in the past 18 months alone. Some of the greatest aspects to our business, is that we have been able to provide permanent employment for three groups of people who are most affected by barriers to employment: those with disabilities and other chronic conditions for whom commuting would have been a barrier to work; those living in rural communities and not served by public transport or good road networks, and parents of school-aged children, for whom child arrangements may be either non-existent or beyond economic viability. OfficeLabs solutions promote the same ethos and capability to our customers so that they may be able to retain or recruit employees who might otherwise have been unduly impacted by Covid-19. OfficeLabs are able to demonstrate the value and efficiency of our work model and technology by using the products and services we supply. Our technology helps UK and international organisations provide viable employment opportunities to those who for whom outdated systems and working practices prevented flexible employment according to their circumstances.

  Tackling economic inequality

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. During Covid-19 lockdown, OfficeLabs saw a steady increase in custom from organisations who needed to implement the remote-working solutions we use and supply. During that period, OfficeLabs increased its permanent workforce by 25% and utilised contractors for workstreams that offered only short-term prospects. Since the end of Covid-19, OfficeLabs has increased its permanent employee numbers by 400%, doubling the workforce in the past 18 months alone. Some of the greatest aspects to our business, is that we have been able to provide permanent employment for three groups of people who are most affected by barriers to employment: those with disabilities and other chronic conditions for whom commuting would have been a barrier to work; those living in rural communities and not served by public transport or good road networks, and parents of school-aged children, for whom child arrangements may be either non-existent or beyond economic viability. OfficeLabs solutions promote the same ethos and capability to our customers so that they may be able to retain or recruit employees who might otherwise have been unduly impacted by Covid-19. OfficeLabs are able to demonstrate the value and efficiency of our work model and technology by using the products and services we supply. Our technology helps UK and international organisations provide viable employment opportunities to those who for whom outdated systems and working practices prevented flexible employment according to their circumstances.

  Equal opportunity

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. With our Head Office based in Exeter, Devon, OfficeLabs are acutely aware that it can be difficult recruiting and retaining people whose personal circumstances may provide barriers to employment. Our IT solutions enable us to recruit and retain the people we need because of their capabilities regardless of their (protected) characteristics or personal circumstances. Our recruitment practices are based on capability and potential. We undertake all necessary background checks to ensure our people are not vulnerable to nefarious activities. People who might normally be excluded from employment or face insurmountable barriers to employment and/or progression are provided with flexibility, resources and support that they or their circumstances need to fulfil their potential. Our employment practices and IT remote-work solutions reduce personal, economic, environmental and social costs of working from a fixed location far from home. In 2020, we recruited our first person with multiple disabilities from a demographic that struggle with gaining and retaining employment, and with their input we became a Disability Confident Employer in 2022. Since 2021, OfficeLabs has doubled its workforce and seen its proportion of people with disabilities and/or from disadvantaged or minority groups increase to over 37%. Our approach to employee development is one of continual improvement, and we provide all our people with access to an array of training resources, and we fully encourage other developmental opportunities, such as charitable and voluntary work, and involvement in workstreams that complement their role and ambitions within the company. With more than 50% of our employees coming from demographics known to be under-represented in our industry, OfficeLabs is proud to be an equal opportunities employer.

  Wellbeing

  OfficeLabs are a Cloud-based IT solutions provider who deliver modern, effective IT solutions that can be accessed from anywhere with a connection to the internet. OfficeLabs live and breathe the technology we implement for our customers: our people use the same technology to work from locations and in a manner that is appropriate for them. With our Head Office based in Exeter, Devon, OfficeLabs are acutely aware that recruiting and retaining valued people who live across the UK and work remotely can exacerbate issues such as loneliness and feelings of disconnect for some people. For many years, OfficeLabs have convened regular online meetings with all our people to counteract the reality of home-based work, and we expanded those to twice-weekly in 2022: the first is primarily work-focused, and the second is primarily social – a virtual water/tea/coffee meeting point. The Senior Leadership also conduct regular one-to-one discussions with all staff to ensure their wellbeing is met and provide support whenever needed. In 2021, OfficeLabs launched an annual company gathering that comprised events to involve all our people in developing the strategy and plans, and activities to foster camaraderie and develop healthy inter-personal relationships. We also listened to our people and re-engaged facilities that enabled home-based employees to work from other locations to overcome feelings of isolation when they need. In 2022, OfficeLabs introduced a health package for our people that includes access to emotional and psychological health services, and we introduced a pre-Christmas holiday event that brings our people together in a hearty activity that places non-technical people with technical people in light-hearted competition. In 2024, we launched an events series called “Connected Futures” that demonstrates to other organisations how we and they can implement modern IT solutions in a people-centric manner.

Pricing

• Price: £4,999.00 to £24,999.00 a unit a month
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@officelabs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.