CPC Reliability and Performance Digital Services
CPC specialises in engineering support, offering digital solutions that enhance reliability, uptime, and performance. Our expert engineers partner with clients to deliver customised services including remote condition monitoring, predictive maintenance, and resilience analytics, aimed at maximising operational efficiency and system robustness in the engineering sector.
Features
- Remote Condition Monitoring: Continuous system health tracking
- Predictive Maintenance: Advanced analytics for predicting failures
- Reliability Analytics: Data-driven insights
- Resilience Analytics: Strengthening system robustness
- DRACAS: Structured approach to fault reporting, analysis, and corrective action
- Maintenance Optimisation: Tailored maintenance strategies to extend equipment life
- System Design and Assurance: Built-in reliability and performance assurance
- System Selection Assistance: Guidance in choosing the right systems
- Fault Investigation and Analysis: In-depth diagnostics
- Custom Digital Solution: Tools developed in collaboration with clients
Benefits
- Reduces unplanned downtime, ensuring continuous operational efficiency
- Predictive analytics decrease maintenance expenses and extend equipment life
- Data-driven insights enable smarter, more informed operational and maintenance decisions
- Proactive monitoring strategies ensure systems run smoothly, maximising productivity
- Early fault detection decrease the likelihood of critical failures
- Efficient maintenance planning ensures optimal use of resources and personnel
- Systems meet regulatory standards, enhancing safety and reducing liability risks
- Regular analytics and optimisation lead to improved system efficiency
- xpert assistance in system and vendor selection accelerates implementation
- Tailored digital solutions align with specific operational requirements, enhancing effectiveness
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
3 2 5 7 6 7 5 6 4 4 9 8 6 8 1
Contact
CPC PROJECT SERVICES LIMITED
Lera Serieux
Telephone: 02075394750
Email: tenders@cpcprojectservices.com
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
Service scope
- Service constraints
-
Yes.
Our support hours are normally office hours on working days - additional support can be provided by agreement.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Speed of response is customisable depending upon customer needs and mutual agreement.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- We use Microsoft Teams for Web Chat. Microsoft strives to meet WCAG accessibility standards, specifically aiming for conformance with WCAG levels A and AA criteria. Microsoft evaluates its products against these guidelines. See https://www.microsoft.com/en-us/trust-center/compliance/accessibility.
- Web chat accessibility testing
- No testing completed to date, we can undertake this in response to customer request and need.
- Support levels
- We typically provide support Mon-Fri during office hours as a core part of our service offer throughout the duration of projects. If required we can provide additional support outside of these hours. We provide an account manager and engineering support.
- AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £690.00 | |
| Data analyst | £1,110.00 | |
| Senior data analyst | £1,500.00 | |
| Principal data analyst | £1,630.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £690.00 | |
| Senior data engineer | £1,110.00 | |
| Lead data engineer | £1,500.00 | |
| Head of data engineering | £2,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £1,110.00 | |
| Lead data governance manager | £1,500.00 | |
| Head of data governance | £2,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £600.00 | |
| Associate data scientist | £690.00 | |
| Data scientist | £1,110.00 | |
| Principal data scientist | £1,500.00 | |
| Lead data scientist | £1,630.00 | |
| Head of data science | £2,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £1,110.00 | |
| Lead machine learning engineer | £1,500.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £600.00 | |
| Junior business analyst | £690.00 | |
| Business analyst | £1,110.00 | |
| Senior business analyst | £1,500.00 | |
| Lead business analyst | £1,630.00 | |
| Head of business analysis | £2,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £690.00 | |
| Delivery manager | £1,110.00 | |
| Senior delivery manager | £1,500.00 | |
| Head of (Agile) delivery management | £2,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,500.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £600.00 | |
| Junior DevOps engineer | £600.00 | |
| DevOps engineer | £690.00 | |
| Senior DevOps engineer | £1,110.00 | |
| Senior DevOps engineer - management | £1,110.00 | |
| Lead DevOps engineer | £1,500.00 | |
| Lead DevOps engineer - management | £1,500.00 | |
| Principal DevOps engineer | £1,630.00 | |
| Principal DevOps engineer - management | £1,630.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £600.00 | |
| Junior frontend developer | £600.00 | |
| Frontend developer | £690.00 | |
| Senior frontend developer | £1,110.00 | |
| Lead frontend developer | £1,500.00 | |
| Head of frontend development | £2,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £600.00 | |
| Junior developer | £600.00 | |
| Developer | £690.00 | |
| Senior developer | £1,110.00 | |
| Senior developer - management | £1,110.00 | |
| Lead developer | £1,500.00 | |
| Lead developer - management | £1,500.00 | |
| Principal developer | £1,630.00 | |
| Principal developer - management | £1,630.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- LRQA Group Limited
- ISO 9001 accreditation date
- Wednesday 24 April 2024
- What the ISO 9001 doesn’t cover
-
The certification covers: Management Consultancy, Project, Programme and Cost Management Services, including Employer's Agent, Principal Designer
and Building Surveying roles - Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Acbbc14a-a5f4-4c39-a630-97abde7e24a9
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 2db8a6cf-a118-4eaf-8dad-ae72b25a1ad8
- Other security certifications
- Yes
- Any other security certifications
- Data Protection issued by ICO
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Plans to respond flexibly and adapt approaches to community engagement and initiatives
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Working conditions which promote an inclusive working environment and promote retention and progression
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-