Rapid ERP
SAP Client-Side Advisory & Consulting Services
Rapid X provide independent client-side Advisory and Consulting services to empower your SAP Digital Transformations.
Equip yourselves with the knowledge, tools and methodologies needed for success. From inception to implementation, and beyond to operations, we ensure you have the right inputs at the right time to deliver new business outcomes.
Features
- SAP S/4HANA Client-Side Consulting and Advisory services
- SAP Agile Project Delivery (inc. SAP Activate) Consulting and Advisory
- RISE with SAP and GROW with SAP Consulting and Advisory
- SAP CoE Consulting and Advisory, and Implementation
- SAP ECC & S/4HANA Data Archiving
- Bespoke SAP Partner Sourcing (RFP) & Selection Services
- SAP Business Case and Value Driver creation
- SAP GRC Consulting, Advisory and Implementation
- SAP ALM (CloudALM), Signavio and LeanIX Consulting & Advisory
- SAP Consulting and Support Staff Augmentation
Benefits
- Independent strategic advice to deliver successful outcomes
- Ensure Business engagement and support
- Reduce risk and gain control of SAP Programmes
- Access skilled resources on flexible terms
- Enhanced system efficiency and user acceptance
- Increased technical robustness and future scalability of SAP solutions
- Reduce time to deliver complex SAP programmes
- Flexible commercial framework
- Costs based on actual work delivered
Pricing
£255 to £1,678 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@rapid-erp.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 2 6 1 8 8 0 8 1 0 6 4 8 5 2
Contact
Rapid ERP
New Business Team
Telephone: +447740193508
Email: sales@rapid-erp.com
Planning
- Planning service
- Yes
- How the planning service works
- We work closely with customer stakeholders, project management, and technical community to agree on a comprehensive plan outlining the approach to the project, including timescales for each significant activity.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- SAP Portfolio including: S/4HANA, BW/4HANA, GRC
- SAP Cloud Products (e.g. Concur, Success Factors, SAC)
- SAP Digital Transformation Suite: LeanIX, Signavio, CloudALM, EnableNow
- Amazon Web Services (AWS)
- Microsoft Azure
Training
- Training service provided
- Yes
- How the training service works
- Rapid X uses a variety of training approaches depending on the customer need. This can be a traditional classroom-based ‘train-the-trainer’ approach, through to the creation of easily consumed, self-paced learning materials such as training videos or interactive recordings. Wherever possible, a training environment will be provided to allow the user community to get hands-on experience with any new tools and processes in a safe environment prior to productive use.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- See our associated service Rapid SAP Cloud Migration
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- All Rapid X advisory and assurance services are continuously quality checked by senior management to ensure that customers receive the correct advice at the correct time
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security testing
- Security audit services
- Other
- Other security services
- SAP GRC
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We can provide Managed Services for on-going support and maintenance of SAP Solutions hosted on a Public or Private Cloud Environment
Service scope
- Service constraints
- Services are delivered via a hybrid model of onsite and remote leveraged resources
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
We provide full ITIL-compliant support during business hours: Severity 1: High - Service, or a key part thereof, is unavailable to a business unit or large workgroup Severity 2: Medium - Specified modules or functionality are unavailable Severity 3: Low - Minor or cosmetic functionality defect Severity 4: Info - Requests for information (e.g. documentation and/or advice)
SLAs are determined by the service offering.
Service Requests (i.e. not an incident related to a degradation in service) within 2 business days.
Out-of-hours, on-call support can also be arranged for critical functions e.g. SAP Basis support. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide full ITIL-compliant support during business hours: Severity 1: High - Service, or a key part thereof, is unavailable to a business unit or large workgroup Severity 2: Medium - Specified modules or functionality are unavailable Severity 3: Low - Minor or cosmetic functionality defect Severity 4: Info - Requests for information (e.g. documentation and/or advice)
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our commitment to environmental sustainability is demonstrated through our robust environmental policy which minimises physical resource usage by adopting reduced printing practices and fully electronic document and invoicing systems. Furthermore, we encourage eco-friendly transportation options through our Cycle to Work (C2W) and Employee Electric Vehicle (EV) Scheme. These initiatives collectively contribute to reducing the carbon footprint associated with our operations and those of our clients, supporting the UK's transition to a greener economy.Covid-19 recovery
In response to COVID-19, we have launched a Digital Skills Academy to boost technological proficiency across public services, enhancing remote working capabilities and resilience. Additionally, our commitment under the Pledge 1% initiative sees our staff volunteering to support communities affected by the pandemic, directly aiding recovery efforts by strengthening community ties and fostering digital inclusion.Tackling economic inequality
Our approach to tackling economic inequality centres around digital empowerment through our Digital Skills and Code Club initiatives, which aim to equip individuals from diverse backgrounds with critical tech skills. This effort is complemented by our collaborative supply chain and partnership strategies that promote economic growth and opportunity within underserved communities, thereby fostering a more equitable digital economy.Equal opportunity
We advocate for equal opportunities through our Skills Academy and adherence to the Living Wage Foundation’s guidelines, ensuring fair compensation for all employees regardless of their role or background. This foundation enables us to attract a diverse workforce and create an inclusive environment where all employees can thrive, thereby enriching our service delivery and client relationships.Wellbeing
Our commitment to wellbeing is embodied in our comprehensive health offerings, including partnerships with Westfield Health, access to counselling services, and subscriptions to Headspace and Blinkist to support mental and intellectual growth. These benefits are extended to our employees and are part of our proposals to clients, ensuring that wellbeing is at the forefront of our workplace culture and service delivery.
Pricing
- Price
- £255 to £1,678 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@rapid-erp.com.
Tell them what format you need. It will help if you say what assistive technology you use.