Zoho Corporation Limited

Zoho Creator - A low-code application development platform

Zoho Creator is a low code application development platform. It enables users to build powerful web and mobile applications using its user friendly drag and drop interface with minimal coding. The platform's users can automate workflows easily. It also provides secure data management, service integration, and seameless workflow automation.

Features

• Collect data via forms or transform existing data into app
• Extensive customization options for tailoring apps to specific business needs.
• Develop intelligent applications using standard or custom AI models
• Dedicated customer portals for a personalised user experience.
• Workflows for setting up automation, integration, blueprints, and serverless functions.
• Drag-and-drop interface for intuitive app development without coding skills
• Tailored authentication methods for secure access to personalized portals.
• Automatic conversion of web-applications to native Android and iOS apps.
• Display, analyze, derive insights from data via Reports or Pages
• Whitelabeling feature enables custom branding for personalized applications

Benefits

• Simplifies app development, reducing reliance on technical expertise and coding
• Supports multi-platform deployment, ensuring accessibility across devices and environments
• Promotes scalability, allowing apps to grow alongside evolving business requirements
• Offers advanced reporting and analytics for data-driven decision-making and insights
• Ensures data security with role-based access controls and encryption features
• Enhances customer engagement and satisfaction with personalized self-service portals
• Seamlessly integrate with existing software, enhancing organizational efficiency.
• Enables collaboration and real-time communication for enhanced teamwork and efficiency.
• Facilitates seamless integration with other tools, enhancing workflow connectivity.
• Robust security to protect customer and organizational data.

£10 to £30 a user a month

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at zohouk-gcloud@eu.zohocorp.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

327252783099906

Contact

Sreyas Benjamin
+44 2038072092
zohouk-gcloud@eu.zohocorp.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Zoho Creator is primarily a standalone low-code platform for app creation, providing component and workflow builders, integration capabilities, and testing features. However, it can also serve as an extension, integrating with primary applications for data manipulation or as custom apps that complement existing business systems.
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: There are no specific constraints associated with using our service. General requirements for utilizing Zoho Creator's cloud service are having a stable internet connection and access to a compatible browser or the Zoho Creator mobile app. Additionally, planned maintenance is conducted once a year to optimize resources and infrastructure but is thoroughly scheduled to minimize business disruption for our users, with advance notice provided.
• System requirements:
  • Newer versions of Chrome, Firefox, Safari, and Edge browsers.
  • Minimum version for Android is 5.1, for iOS is 13.
  • A stable internet connection is required.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: In our free edition of the product, email support responds within 24 hours. ; Paid editions of the product ensure email support within 8 hours. Live chat and phone support operate 10 hours daily, 5 days a week. ; Additionally, two paid plans offer 24x7 and 24x5 live chat and phone support, with response times of 1 and 3 hours, respectively.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Accessible Web Chat:; web chat is designed for everyone! ; ; Keyboard friendly: Navigate with just your keyboard, perfect for screen reader users.; High contrast design: readable text for all vision abilities.; Focus Indicators:Clear focus indicators highlight the currently selected element within the chat window.; No Special Software Required: You don't need to download or install any special software to use web chat
• Web chat accessibility testing: We are currently assessing and in the process of making our product compliant to Accessibility standard WCAG 2.1 AA. In this journey, we are yet to do the testing with the actual users of assistive technology. It will be done when the product becomes compliant with WCAG standards.
• Onsite support: Onsite support
• Support levels: We provide 4 support levels - Basic, Classic, Premium, and Enterprise. ; Basic Plan is offered for free with the free edition of the product. Classic plan is offered for free with the paid edition of the product. Premium Plan and Enterprise plans come at an additional cost and offer quicker support SLAs.; Technical Account Manager is provided with the Premium plan. Support engineers are offered for email, live chat, or phone support based on the support plan.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: To get our users started with Creator, we offer comprehensive user guides available at our help documentation portal. Additionally, we provide an optional training and certification program. Moreover, first-time users receive a self-serve walkthrough of the product, ensuring a smooth onboarding experience. Additionally, we provide an optional training and certification program. Moreover, first-time users receive a self-serve walkthrough of the product, ensuring a smooth onboarding experience.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: All backed-up data are retained for a period of three months. If a customer requests data recovery within the retention period, we will restore their data and provide secure access to it. The timeline for data restoration depends on the size of the data and the complexity involved.; ; To ensure the safety of the backed-up data, we use a redundant array of independent disks (RAID) in the backup servers. All backups are scheduled and tracked regularly. In case of a failure, a re-run is initiated and is fixed immediately. The integrity and validation checks of the full backups are done automatically by our Zoho Admin Console tool.; ; From your end, we strongly recommend scheduling regular backups of your data by exporting them from the respective Zoho services and storing it locally in your infrastructure.
• End-of-contract process: We hold the data in your account as long as you choose to use Zoho Services. Once you terminate your Zoho user account, your data will get deleted from the active database during the next clean-up which occurs once every 6 months. The data deleted from the active database will be deleted from backups after 3 months. In case of your unpaid account being inactive for a continuous period of 120 days, we reserve the right to terminate it after giving you prior notice and the option to back-up your data.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The Desktop (or web) service is for admins and business owners, providing full platform functionality. Users create, deploy, manage apps, configure workflows, view statistics, and perform app development tasks exclusively on the web interface. Mobile service targets application users for on-the-go access, facilitating data entry, viewing, and user actions like task updates. Additionally, Creator's mobile service offers offline capabilities for uninterrupted usage during network disruptions. In summary, the web service is for building and accessing apps, while mobile apps offer optional on-the-go platform usage.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Zoho Creator's online interface offers two modes: Edit and Live. ; In edit mode, developers manage apps via a dashboard with Develop, Deploy, and Manage sections. The Develop section aids app creation with builders to create app component, workflows, and integrations. The Deploy section facilitates testing, mobile app creation, and portals for customers. The Manage section handles user management, security, logging, backups, billing, and organization updates. Each section optimizes specific tasks for efficient app development, deployment, and management. ; In live mode, users access and utilize the app as intended.
• Accessibility standards: None or don’t know
• Description of accessibility: We are currently assessing our product to ensure it adheres to WCAG standards. In the meantime, we've integrated several accessibility features, including skip links, keyboard focus, mouse hover effects, and label-click focus. Additionally, shortcuts offer tooltips for common actions, ensuring usability. We prioritize color contrast, proper messaging, and iconography for alerts. Lazy loaders optimize screen loading, while screen readers aid accessibility. Font sizes utilize REM units for responsive text scaling. Typography and keyboard shortcuts further enhance user experience, aligning with WCAG standards. We're committed to accessibility, continuously improving our platform for all users' needs.
• Accessibility testing: We are currently assessing and in the process of making our product compliant with Accessibility standard WCAG 2.1 AA . In this journey, we are yet to do the testing with the actual users of assistive technology. It will be done when the product becomes compliant to WCAG standard.
• API: Yes
• What users can and can't do using the API: Zoho Creator's RESTful APIs empower users to interact with their Creator apps, facilitating operations like fetching, adding, updating, and deleting data. Supported APIs include data, publish, file, meta, bulk, and custom APIs, all adhering to OAuth specifications for secure access.; ; API requests are throttled at 50 per minute per API endpoint per public IP address. Additionally, the total number of API requests that can be made per day is subject to the user's subscription. This can be viewed in the Billing section of your Creator account. These limitations ensure fair usage and system stability while providing flexibility in app integration and management.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Zoho Creator, as a platform, provides extensive customization options, empowering users to build apps tailored precisely to their needs. ; Users can create forms from scratch or utilize the customizable prebuilt templates, adjusting label placement and fields as required. Reports are customizable in layout and functionality, with the canvas builder offering further customization options for individual data records.Pages offer a wide array of customization features, including charts, snippets, buttons, colors, and widgets, allowing users to design interfaces that meet their specific requirements. Themes enable users to control the overall app appearance, ensuring consistency with their branding.; Device-level customization is available for web, mobile, and tablet platforms, ensuring optimal user experience across different devices. The platform supports fully customizable workflows, enabling users to implement any desired logic to streamline processes effectively.; Localization features enable users to translate app texts into different languages, enhancing accessibility for diverse audiences. This level of customization extends to every aspect of the application, from layout and functionality to data management, ensuring that the final product aligns perfectly with users' requirements and business processes.

Scaling

• Independence of resources: Our platform automatically scales both horizontally and vertically depending on the incoming traffic to our infrastructure. We have dedicated server monitoring and maintenance teams ensuring optimal performance. Load Balancers further optimize resource distribution. These aspects are rigorously scrutinized during ISO and SOC audits. In addition, we have a high availability SLA commitment. We have redundancies implemented at various levels starting from the infrastructure to the ISP. Data from the primary data center is always replicated in the secondary, and we have a business continuity and disaster recovery plan that ensures a 99.9% monthly uptime.

Analytics

• Service usage metrics: Yes
• Metrics types: Service metrics are readily accessible within Zoho Creator's admin interface. These metrics include data on applications created, total records stored, file and attachment sizes, portal users, scheduled events count, external and internal API calls made, email notifications sent, AI calls made, and more. These metrics offer comprehensive insights into platform utilization and performance. The platform also provides a built-in analytics and monitoring tool which gives a holistic view of the usage statistics across applications and its users with the help of key performance indicators (KPIs), charts, heat maps, and more.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Creator enables you to export your reports in a few simple steps so that you can access them offline. Data can be exported in various formats such as XLSX, PDF, HTML, XML, JSON, CSV, and TSV. Users can also choose to exclude columns that are not required in the download. Export operations can be performed across all three platforms supported by Creator — web, mobile, and tablet. Additionally, you can secure the exported file with a password. Users can also leverage the Rest API support to fetch, add, update, and delete data programmatically.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • .xlsx
  • .json
  • .tsv
  • .pdf
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • .xlsx
  • .json
  • .tsv
  • .accdb
  • .mdb
  • .numbers

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: Network traffic is encrypted when it traverses over the public network and when replicating to the DR data centre. The complete Datacenter stack is under our control. We use firewalls to prevent our network from unauthorised access. Our systems are segmented into separate networks to protect sensitive data from unauthorised access.

Availability and resilience

• Guaranteed availability: Downtime" shall mean inability to access Zoho Services due to a Qualifying Fault. Downtime is measured based on availability of the individual Zoho Services as measured by Zoho’s application monitoring tool. Zoho Services will have a Monthly Uptime Percentage of 99.9%. If the guaranteed levels of availability are not met, Subscriber becomes eligible to receive a Service Credit which may not be exchanged for, or converted to, monetary compensation.
• Approach to resilience: Application data is stored on resilient storage that is replicated across data centers. Data in the primary DC is replicated in the secondary in near real time. In case of failure of the primary DC, secondary DC takes over and the operations are carried on smoothly with minimal or no loss of time. Both the centers are equipped with multiple ISPs. We have power back-up, temperature control systems and fire-prevention systems as physical measures to ensure business continuity. These measures help us achieve resilience. In addition to the redundancy of data, we have a business continuity plan for our major operations such as support and infrastructure management.
• Outage reporting: Planned Outages & Maintenance:; The planned outages would be announced/informed to the customers through several channels,; Blog post in community forum,; Business emails,; Banners in respective services.; ; Generally, annual maintenance activities would be planned during non-business hours to avoid impact to the services.; Unplanned Outages:; Major unplanned outages will be posted in social media forums & also will be informed to customers through emails. Customers can always refer to the following link on the health status of each service & update on outages.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: We provide the infrastructure for managing user accounts through Identity and Access Management (IAM) services by facilitating:; Management of access rights of your cloud users, Strong authentication techniques such as MFA and IP address restrictions. ; ; For troubleshooting purposes, we request Edit Access for your application to allow Zoho Creator support team to experience first-hand the problem you've been facing. Support team will have access exclusively to the app for which you have granted edit access, and will not be able to view your account homepage, account setup page, account subscription page. Nor will they have access to your account password.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI (British Standards Institution)
• ISO/IEC 27001 accreditation date: 22/09/2022
• What the ISO/IEC 27001 doesn’t cover: All our processes and Products are covered.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 28/06/2021
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Not applicable
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO/IEC 27701

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO/IEC 27017, ; ISO/IEC 27018, SOC 2 Type II, ISO/IEC 27701:2019, SOC 2 + HIPAA, SOC 1 (SSAE 18 & ISAE 3402 - TYPE 2 ), CSA STAR Self Assessment. Zoho Creator is GDPR compliant as well.
• Information security policies and processes: Zoho shall maintain an information security program in accordance with the international standard ISO 27001, which includes technical and organisational security measures, physical measures, as well as policies and procedures to protect customer data processed by Zoho against accidental loss, destruction, or alteration, unauthorised disclosure or access, or unlawful destruction. Zoho maintains documented information security and data privacy policies and requirements, and periodically communicates them to employees responsible for various controls. The policies are reviewed annually to keep them up-to-date. This policy is verified during our third-party audits such as ISO and SOC.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Every change and new feature is governed by a change management policy to ensure all application changes are authorised before implementation into production. Our Software Development Life Cycle (SDLC) mandates adherence to secure coding guidelines, as well as screening of code changes for potential security issues with our code analyser tools, vulnerability scanners, and manual review processes.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Our dedicated vulnerability management process actively scans for security threats using a combination of certified third-party scanning tools and in-house tools, and with automated and manual penetration testing efforts. Furthermore, our security team actively reviews inbound security reports and monitors public mailing lists, blog posts, and wikis to spot security incidents that might affect our infrastructure.; ; Once we identify a vulnerability requiring remediation, it is logged, prioritized according to the severity, and assigned to an owner. We further identify the associated risks and track the vulnerability until it is closed by either patching the vulnerable systems or applying controls.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Our intrusion detection mechanism takes note of host-based signals on individual devices and network-based signals from monitoring points within our servers. ; We notify you of the incidents in our environment that apply to you, along with suitable actions that you may need to take. We track and close the incidents with appropriate corrective actions. As data controllers, we notify the concerned Data Protection Authority of a breach within 72 hours after we become aware of it, according to the GDPR. As data processors, we inform the concerned data controllers without undue delay.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: We respond to the security or privacy incidents you report to us through incidents@zohocorp.com, with high priority. For general incidents, we will notify users through our blogs, forums, and social media. For incidents specific to an individual user or an organization, we will notify the concerned party through email (using their primary email address of the Organisation administrator registered with us). As data processors, we inform the concerned data controllers without undue delay. We also provide you with Root Cause Analysis reports when requested.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Zoho Corporation Limited have committed to working towards achieving Net-zero by 2050. Some initiatives for this:; ; Energy initiatives at Zoho UK’s workspace at Bletchley - The energy supply for the UK office is derived from renewable sources, accounting for 21% of total power consumption. LED retrofits have been implemented to enhance energy efficiency throughout the building.; ; Renewable energy: We've built a 5 megawatt on-grid solar energy farm at Abinimangalam near Trichy, India. This farm offsets the electricity consumption of our Chennai headquarters and data centre. Designed with a focus on energy efficiency, data centres that support Zoho UK are powered by renewable energy. Further, these data centres are progressing towards integrating with a solar grid to reduce environmental impacts.; ; Green Energy Procurement - All purchased energy for the data centres is sourced from green energy providers. This enables us to minimise the carbon footprint associated with our operations.; ; Emissions - The United Kingdom has committed to achieving carbon neutrality by 2050. Supporting this pledge, we have taken steps to monitor greenhouse gas (GHG) emissions from our operations and implement measures to mitigate them. We account for Scope 2 and Scope 3 emissions and exclude Scope 1 emissions as our work does not involve fuel combustion within operational boundaries.; ; e-mobility: We've switched completely to electric vehicles for movement within the campus.

  Covid-19 recovery

  During the COVID-19 pandemic, Zoho worked to minimize the impact of COVID-19 on our customers, other businesses, and our local community.; ; Supporting remote work: At the start of the pandemic, Zoho created and distributed a Secure Remote Access Toolkit to help organizations quickly adapt to and work securely during the pandemic. This toolkit was made free for the first 100 days.; ; Discounts and waivers: To assist organizations impacted by the pandemic, Zoho offered free licenses of flagship products and offered discounts and waivers on licenses on a case-by-case basis.; Food to the underprivileged: While most of our employees worked from home, we kept the kitchen at our Chennai headquarters running with a skeletal staff to provide food to underprivileged people in the local area, many of whom were impacted due to a loss of employment during the lockdown.; ; Infrastructure support: We converted one of our office buildings into a temporary COVID-19 ward to accommodate citizens who were required to quarantine.; ; We ran COVID-19 vaccination camps for our employees, their dependents, and the support staff who worked in Zoho.

  Tackling economic inequality

  Zoho has always aimed to tackle economic inequality and give back to the community. This is reflected in the following:; ; Transnational localism: Coined by our CEO, transnational localism is the philosophy that underpins our staffing and office location plans. Instead of focusing on crowded urban centres, we've been opening spoke offices in smaller towns and villages. The goal is to improve local infrastructure, boost the economy of these smaller towns and villages, and provide more employment opportunities. ; ; Local hiring: As part of our philosophy of transnational localism, we believe in hiring locally for each spoke office. This helps promote local talent and bring high-paying jobs back to the villages and towns where we are based.; ; Zoho Schools of Learning: Started in 2004, Zoho Schools of Learning (formerly Zoho University) provides training and employment for high school students and those holding or pursuing diplomas. Those inducted into Zoho Schools are trained by industry experts in the fields of their choice - technology, business, or design. The students are also trained in social skills. The course is completely free and students are paid a monthly stipend throughout its duration. Graduates from this program are automatically inducted into Zoho Corp.

  Equal opportunity

  As part of our efforts to tackle inequality, Zoho Corporation Limited have made efforts to provide equal opportunities and tackle workforce inequality.; ; Helping women restart their careers: Zoho Schools of Learning has begun a program called Marupadi. Aimed at helping women restart their tech careers after a break, Marupadi is a 3-month program comprising a mix of lectures, experiential learning, and internships. At the end of the program, the candidates who've successfully completed training get to sit for exclusive face-to-face interviews for jobs at Zoho Corp.; ; Diversity and inclusion in hiring: All roles at Zoho Corporation are open to all people irrespective of gender, sex, race, ability, or religion. We hire solely based on skill and have a diverse team.; ; We eschew discrimination on any grounds, including age, colour, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, and other unique characteristics that define our associates. Instead, we espouse, fairness, striving to ensure that a merit-based approach allows wage parity among associates with comparable experiences and responsibilities, irrespective of their gender.; ; Accessible campus: Our campus has been designed to be accessible to all, including differently-abled colleagues. The layout design includes ramps and lifts in every building, allowing ease of mobility and access to all.; ; On-campus crèche and daycare: In our India office, we support new parents within the organization by providing them with on-campus creche, day-care and play school. ; ; Apart from the usual shuttle facilities, a special cab service covering a certain distance is given to women during their third trimester.

  Wellbeing

  Zoho Corporation Limited adheres to industry standards in remuneration, ensuring that compensation is equitable across genders. Recognising the diverse needs of our people, we provide essential support such as parental leave, aligning with our efforts to build an organisation that values and cares for every individual.; ; We have trained medical practitioners and a dedicated medical clinic available on all days of the week. Employees can freely avail of their services.; ; The Hazard Identification & Risk Assessment (HIRA) Framework is followed rigorously at the premises.; We provide in-house counseling to our employees for free via our team of trained and qualified therapists. ; ; We organize free medical check-ups for our employees on an annual basis.; ; We organize regular blood donation camps in association with various blood banks.; ; We have open house sessions conducted by the CEO periodically where employees can raise any concerns.; ; Day Care facilities for employee kids; ; The compliance monitoring framework involves ongoing reviews and enhancements of occupational health programmes, guided by feedback, data analysis, and emerging best practices.

Pricing

• Price: £10 to £30 a user a month
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Yes, Zoho Creator has a forever free plan. This plan comes with a limited feature set and only has 1 user, 1 application access, 250MB storage, and 1000 records. However, you have the option to upgrade it to the paid plan whenever you wish.
• Link to free trial: https://www.zoho.eu/creator/signup.html

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at zohouk-gcloud@eu.zohocorp.com. Tell them what format you need. It will help if you say what assistive technology you use.