Budgeting Solutions Ltd

IBM Planning Analytics (TM1) Consultancy Services

IBM Planning Analytics TM1 Consultancy Services. Budgeting Solutions offers full consultancy and support expertise for the IBM Planning Analytics solution, known as TM1. We assist in the deployment, support and training of the solution covering budgeting, forecasting, planning, reporting and any other modelling / analytical requirement.

Features

• Assist in helping organising choose IBM Planning Analytics
• Extensive scoping to ensure project success
• Full implementation, support, training and go-live support
• Consulting team are qualified accountants
• Expertise on xP&A deployment
• Consulting of FP&A and modelling best practices
• Assist in data migration
• Flexible design options and solutions tailored to requirements
• Using an Agile methodology
• Projects delivered on time and on budget

Benefits

• Solution owned by business users
• Knowledge of implementing the solution over 20 years
• Best practice techniques for designing TM1 models
• Accelerated time to value
• Expert training delivered online or in-person
• UK manned support desk
• Designated customer success team
• Dedicated account manager and consultant to your project
• Consulting team are qualified accountants
• Engagements are flexible to your requirements / needs

£1,100 to £1,400 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.salmon@budgetingsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

329354276592721

Contact

James Salmon
0115 958 0405
james.salmon@budgetingsolutions.co.uk

Planning

• Planning service: Yes
• How the planning service works: Help the organisation plan and scope the implementation of IBM Planning Analytics or assist in the model development of TM1/Planning Analytics models.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: IBM Planning Analytics

Training

• Training service provided: Yes
• How the training service works: Budgeting Solutions provides full training for the IBM Planning Analytics solution. The training is broken out into a number of segments which are then delivered to the appropriate users for their required usage of Planning Analytics. Training can be delivered online or in-person.
• Training is tied to specific services: Yes
• Services the training service works with: IBM Planning Analytics

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Budgeting Solutions work with the organisation to assess the system landscape and architecture to then work with the relevant stakeholders to migrate to the cloud or between cloud services.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: IBM Planning Analytics

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: • Our help desk is available from 9:00am to 5:30pm, weekends and bank holidays excluded.; • Calls may be logged 24 hours a day and 7 days a week on our help desk portal. ; • Calls must be logged by the customer in one of the following ways:; - Email or Telephone; ; Support calls will be prioritised as follows:; • Priority Level 1; Response time: 30 mins ; Resolution time: 4 hours ; ; • Priority Level 2 ; Response time: 1 hour ; Resolution Time: 1 day ; ; • Priority Level 3 ; Response Time: 1 day ; Resolution time: 3 days
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: We use a combination of Go To Assist and MS Teams who use the relevant assistive technologies.
• Support levels: • Priority Level 1; Live system down and is severely impacting the customer's business. ; The IBM application will not start. Users unable to log into the software or work productively in any way. ; Response time: 30 mins ; Resolution time: 4 hours ; • Priority Level 2 ; The customer is experiencing a problem which is affecting a number of users or components. One or more users are unable to access certain functionality from one or more pc’s. ; Response time: 1 hour ; Resolution Time: 1 day ; • Priority Level 3 ; The IBM application is fully operational but one feature is not functioning correctly. A specific report will not run, or an unexpected outcome occurs. ; Response Time: 1 day ; Resolution time: 3 days ; • Priority Level 4 ; The IBM application is fully operational but the user requires some technical or application assistance. How do I ….? or Can it do…? queries ; Response time: 2 days ; Resolution time: 5 days

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 01/05/2024
• What the ISO/IEC 27001 doesn’t cover: Anything that would be classed outside of ISO27001 and Cyber Essentials Plus
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Please refer and ask for our Social Values handbook which covers how Budgeting Solutions will achieve their social values goals.

  Covid-19 recovery

  Please refer and ask for our Social Values handbook which covers how Budgeting Solutions will achieve their social values goals.

  Tackling economic inequality

  Please refer and ask for our Social Values handbook which covers how Budgeting Solutions will achieve their social values goals.

  Equal opportunity

  Please refer and ask for our Social Values handbook which covers how Budgeting Solutions will achieve their social values goals.

  Wellbeing

  Please refer and ask for our Social Values handbook which covers how Budgeting Solutions will achieve their social values goals.

Pricing

• Price: £1,100 to £1,400 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.salmon@budgetingsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.