Managed Security Operations Centre (SOC)
Proactive, 24/7 Managed SOC service delivering continuous threat detection, response and improvement.
Built on partnership, deep expertise, and operational alignment with your organisation.
Features
- 24/7 Security Operations Centre delivering continuous monitoring and response.
- UK‑based cyber analysts with deep experience and certifications.
- Tailored detection use‑cases aligned to MITRE ATT&CK framework.
- Partnership‑driven security guidance embedded within the service.
- Automation and orchestration via advanced workflows and playbooks.
- Structured onboarding for rapid adoption and early return on investment.
- Proactive threat hunting and continuous rule tuning.
- SIEM management with co‑managed or hybrid operating options.
- Integrated incident triage, escalation and enrichment processes.
- Support for multi‑vendor technology estates and existing partner ecosystems.
Benefits
- Continuous enhancement of your organisation’s security posture.
- 24/7 access to expert cyber defence resources.
- Maximises value from existing security tools and investments.
- Clear governance through structured, regular service reviews.
- Frees internal teams to focus on strategic priorities.
- Works collaboratively with your existing security partners.
- Delivered by a mature cyber team with extensive expertise.
- Becomes an extension of your internal security capability.
- Flexible hybrid or co‑managed SIEM operation models.
- Strengthens resilience with proactive, intelligence‑led defence.
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
3 2 9 4 1 9 9 9 5 3 6 1 6 7 6
Contact
GAMMA NETWORK SOLUTIONS LIMITED
Public Sector Sales Team
Telephone: 0333 043 7330
Email: bidteam@gamma.co.uk
About your service
- Service categories
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Cloud Support Services
Security Services
- Security design
- Other
Service scope
- Service constraints
- SIEM technology is Microsoft Sentinel.
User support
- Email or online ticketing support
- Yes
- Support response times
- Gamma's Service Desk is 24x7 and any emails or online tickets are handled as per the below following. Priority 1 -15 min initial response min, 1 Hour Response time for follow up ticket. Priority 2 - 2 - 4 hours, Priority 3 - 8 - 16 hours, Priority 4 - 1 week.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Gamma's offers the same level of support for all managed SOC customers, via a dedicated support process. Our experienced and knowledgeable team are available 24x7, 365 days a year. Our support is associated incidents, or threats and we assign the following service levels: Priority 1 -15 min initial response min, 1 Hour Response time for follow up ticket. Priority 2 - 2 - 4 hours, Priority 3 - 8 - 16 hours, Priority 4 - 1 week.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £1,350.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus ISOQAR
- ISO/IEC 27001 accreditation date
- Wednesday 2 July 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Alcumus ISOQAR
- ISO 9001 accreditation date
- Monday 17 June 2024
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- A-LIGN
- PCI DSS accreditation date
- Friday 12 September 2025
- What the PCI DSS doesn’t cover
- N/A
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- C4531076-493b-4813-a761-c80d933ad97c
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 4f2547da-4b2d-4057-bfd9-b6553ac0faee
- Other security certifications
- Yes
- Any other security certifications
-
- ISO22301
- CREST SOC
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
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Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-