EFICODE UK LIMITED
GitLab Software
Manage and renew GitLab software. You will get a dedicated team whose purpose is to manage new and renewed software requirements.
Features
- Purchase GitLab products via Eficode
- Senior consultants with vast experience of GitLab at scale
- 30-day payment terms and annual reminders for renewals
- Licensing and integration for external tools
- Dedicated public sector account manager
- Speed of deployment
- Automatic upgrades
Benefits
- Get started quickly
- Improve productivity with processes and workflows
- Ensure compliance with correctly configured tooling
- Integrate other tools for improvements in automation and reporting
- Help to future proof your environment with scaling advice
- Choose a complete managed service - no administrative headaches
- Mobile and browser access
Pricing
£166.91 a user a year
- Education pricing available
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at licensing_uk@eficode.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 3 1 6 8 9 6 1 0 5 5 0 1 9 7
Contact
EFICODE UK LIMITED
Jon Olsen
Telephone: +44 (0) 845 459 9530
Email: licensing_uk@eficode.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- No file or database access. Restricted administration features.
- System requirements
- Web application - users access via web browser
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- 1 hr L1
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Self-help resources support; online ticket creation; weekday coverage 24x5
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- User documentation is provided and included. Onsite training is provided at request and subject to additional charge.
- Service documentation
- No
- End-of-contract data extraction
- Xml export
- End-of-contract process
- Customer has ability to migrate data to alternative service.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- Yes
- What users can and can't do using the API
- https://docs.gitlab.com/ee/api/
- API documentation
- Yes
- API documentation formats
-
- HTML
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- https://docs.gitlab.com/ee/user/admin_area/appearance.html
Scaling
- Independence of resources
- Each deployment sized in accordance with requirements.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- GitLab
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- Never
- Protecting data at rest
- Other
- Other data at rest protection approach
- Dependent of security requirements
- Data sanitisation process
- No
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- Out of the box Admin feature.
- Data export formats
-
- CSV
- ODF
- Other
- Other data export formats
- Xml
- Data import formats
-
- CSV
- Other
- Other data import formats
- Xml
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- Other
- Other protection between networks
- Varies depending on customer requirements
- Data protection within supplier network
- Other
- Other protection within supplier network
- Varies depending on customer requirements
Availability and resilience
- Guaranteed availability
- Varies on deployment type and customer requirements.
- Approach to resilience
- Available on request
- Outage reporting
- Email alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Variety of options available dependent on requirements.
- Access restriction testing frequency
- Never
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BM TRADA
- ISO/IEC 27001 accreditation date
- 19/03/2019
- What the ISO/IEC 27001 doesn’t cover
- Scope of certification The provision of software licenses and services tailoring solutions for the Atlassian suite of software tools, as well as Consultancy, training, skilled contractors, cloud hosting and technical support. Statement of Applicability v.9 Issue 19/03/19.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- Available on request
- Information security policies and processes
- N/A
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Dependent on customer SLA
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
- Varies on deployment type and customer requirements.
- Protective monitoring type
- Undisclosed
- Protective monitoring approach
- Varies on deployment type and customer circumstances
- Incident management type
- Undisclosed
- Incident management approach
- Varies on deployment type and customer circumstances.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
WellbeingWellbeing
Wellbeing
Eficode UK was voted Best Small Company to work for in 2023, something we are very proud of. A huge part of this achievement is due to the investment we make in looking after our people. Eficode provides a range of benefits to support employees wellbeing, physical and mental health, including access to mental health first aiders, private health care, cycle to work scheme, free meals, healthy snacks onsite, comped holistic therapies, free flu jabs, free books, a program of complimentary sessions such as virtual yoga, financial advice and access to apps such as headspace. We provide a generous work from home budget in addition to a range of standard equipment provided as standard so that employees can maximize the benefits from working from home, as well providing an engaging office space for those who wish to enjoy the social elements and onsite benefits of hybrid working. All employees are given three paid volunteering days per year to support them in giving back to the community in any way they like, in addition to being able to take part in organisation led initiatives such as an annual shoe box appeal, Christmas card scheme, beach cleans and other community based events and volunteering. Eficode has both an internal Code of Conduct and a Supplier Code of Conduct that sets out the behaviors and actions we expect and encourage within our employees and our supply chain. This includes commitments to security, business ethics and integrity, fairness and transparency and positive contributions to people and the planet.
Pricing
- Price
- £166.91 a user a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- 30 day free trial
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at licensing_uk@eficode.com.
Tell them what format you need. It will help if you say what assistive technology you use.