CGI

Business Continuity

In order to appropriately protect critical information and services from loss or corruption, it is essential that a robust approach is taken to business continuity management; development and operation of a business continuity management system (BCMS) helps ensure that resilience and recovery mechanism remain valid

Features

  • Business impact analysis and identification of critical time periods
  • Threat and vulnerability assessment to identify risks to your services
  • Identification of mitigations for business recovery in a timely manner
  • Identification of measures that could prevent/reduce the potential disasters
  • Development of recovery strategy balancing time, risk, and costs
  • Development business continuity and IT disaster recovery plans
  • Training of staff, at all levels, in business continuity
  • Graduated series of rehearsals (aka exercises)
  • Sectors:Justice, Policing, Prosecution, Courts, Prisons, Probation, Central Government, Education,

Benefits

  • senior management will be able to correctly estimate time/accuracy
  • the threats to those critical systems and services are quantified
  • measures to prevent potential disasters are identified
  • measures to enable early detection of potential disasters are identified
  • appropriate recovery strategies, in line with corporate risk appetite
  • pragmatic plans are produced to match needs of the organisation
  • recurring validation is undertaken to both prove the plans
  • enables a continual improvment process to be implemented

Pricing

£725 to £1,498 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

3 3 1 9 9 3 3 8 4 4 2 3 6 2 7

Contact

CGI CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The CGI approach enables the potential business continuity options to be defined and implemented in a timely manner, thus reducing overall coproate risk. In terms of the migration to the cloud, it is usually better to assure the continuity in advance of a move to the cloud as this reduces the risk of a major failure during the transition phase.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
No

Service scope

Service constraints
The scope of the continuity service can be as wide or as narrow as the client sees fit. We will work with clients to ensure that there is pragmatic approach taken and that any client constraints are fully explored.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
This service does not provide support

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Intertek Certification Limited
ISO/IEC 27001 accreditation date
07/04/2021
What the ISO/IEC 27001 doesn’t cover
Nothing. the certification covers "The provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security in accordance with the Statement of Applicability version 6, dated 24th August 2020."
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

CGI is passionate about protecting the environment. Our UK corporate policy, backed by Science Based Targets (SBTs), is to be Net Zero by 2026 and to be operationally Carbon Neutral by the end of 2022.

We commit to:
- Achieving Net Zero, based on SBT measures, no later than 2026.
- Extending the climate change commitment into our supply chain such that 50% of our suppliers, by spend, will have set their own SBTs to reduce their climate impact by 2026.
- Applying our environmental programme ‘No Planet B’ to each opportunity. As part of ‘No Planet B’ we engage with our members, clients, suppliers and communities, to identify and deliver additional benefits including tree planting and canal restoration projects.

We have appointed a UK programme manager to deliver against our Net Zero targets. Alongside our absolute emission targets for operations (Scope 1 and 2) and business travel (Scope 3), we have set a supplier engagement SBT. We will engage with and support all UK suppliers ensuring they are on a Net Zero journey. We will include clients and suppliers in our No Planet B programme to collaborate and develop new initiatives aligned with their priorities.

A contract specific Sustainability Plan and reporting metrics will be developed for each engagement, aligned to the targets in our overall Carbon Reduction plan. Using established data gathering and reporting processes, we will report annually against our commitments and metrics.

Improvement plans will be driven in part by the reporting metrics and feedback from clients and suppliers. We find that our ‘No Planet B’ initiative is the biggest source of innovation.

We are proud of our Net Zero ambitions. With SBTs, contract specific sustainability plans, our reporting commitments and involvement in our ‘No Planet B’ programme, our approach and progress will be fully visible.
Wellbeing

Wellbeing

At CGI, we are proud to care about our members. However, wellbeing isn’t an issue exclusively concerning our business; we are equally committed to supporting the wellbeing of the communities in which we operate too. We achieve this by:
- Training our members in Mental Health First Aid
- Extending health and wellbeing initiatives with our clients and suppliers
- Collaboratively identifying initiatives to support local communities

CGI are a signatory of the 'UK-wide Mental Health at Work Commitment' curated by the mental health charity 'Mind'. We will continue to invest in training to expand upon our 300 plus UK members who are already certified Mental Health First Aiders (MHFAs). These certified members have developed a strong support network for their colleagues. To supplement this and drive the integration of best practice for physical and mental health, we will provide all our members with access to ‘Oxygen’, our online wellbeing centre of expertise.

We will invite our clients; suppliers and communities to participate in our health and wellbeing initiatives, such as our ‘MoveSpring’ step challenge (measuring steps taken) and delivering tree planting and canal restoration days to local communities.

CGI provide all our members with at least one day’s volunteering to support local initiatives or charities, making a significant difference to the communities in which we live and work.

We will work collaboratively with our clients and suppliers to identify opportunities to support local communities. An example of our commitment to wellbeing in the community is the way in which we support and sponsor local community groups and sports clubs nominated by our members. Over the last year we have sponsored kits for more than 500 different clubs and groups.

Pricing

Price
£725 to £1,498 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.