SYNAPRI LIMITED

Cloud Consultancy Services

Our service is an on-demand delivery platform that provides computing resources over the internet as needed, allowing for flexibility and scalability in managing client computer needs. Clients can specify their requirements and we will provide the necessary resources to support the project.

Features

• System Design and Assurance
• Help Choosing Systems and Vendors
• Scalability
• Reliability
• Cost-efficiency
• Fast Deployment
• Support

Benefits

• Reduce Deployment Times
• Lower Business Risks
• Cost Savings
• Enhance Scalability
• Increase Efficiency
• Improve Accessibility
• Support

£450.00 to £1,750.00 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@synapri.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

333408166932759

Contact

Lawrence Talmage
02039880109
info@synapri.com

Planning

• Planning service: Yes
• How the planning service works: We help buyers plan their implementation of cloud hosting or software services by providing comprehensive guidance and support throughout the process. Needs Assessment: we conduct a thorough analysis of the buyer's requirements and objectives to determine the most suitable cloud hosting or software services. Solution Customisation: we tailor the cloud hosting services to meet the specific needs of the buyer's business, ensuring the seamless integration and optimal performance. Implementation Strategy: we collaborate with the buyer to create a detailed implementation strategy, outlining timelines, milestones and resources required for a successful deployment. Training and Support: we offer training sessions and ongoing support to assist buyers in navigating and maximising the benefits of the cloud hosting or software services. Monitoring and Optimisation: we continually monitor the performance of the implemented services, providing recommendations for optimisation and enhancements to ensure maximum efficiency and value.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud
  • Oracle Cloud
  • SAP Cloud
  • IBM Cloud

Training

• Training service provided: Yes
• How the training service works: Training Services: Cybersecurity Awareness Training: Customised programs to educate employees on cybersecurity best practices. Technical Training: Hands-on training on security tools, technologies, and methodologies. Compliance Training: Training sessions designed to ensure compliance with industry regulations and standards, covering topics such as data protection, privacy regulations, and security policies. Phishing Simulation Training: Simulated phishing attacks to train employees to recognize and respond to phishing threats effectively. Cloud Security Solutions: Implementation of cloud security measures to protect data, applications, and infrastructure in cloud environments. Cloud Monitoring Tools: Deployment of monitoring tools to continuously assess cloud resources, detect anomalies, and respond to security incidents proactively. ; Cloud Access Control: Implementation of access control mechanisms in cloud environments to manage user permissions and secure data access. Cloud Security Automation: Integration of automation tools to streamline security operations, enforce security policies, and orchestrate cloud security processes. Cloud Hosting Services: Fully managed cloud hosting services to facilitate the deployment and management of applications and data in the cloud. Scalable Infrastructure: Provisioning of scalable cloud infrastructure to accommodate fluctuating workloads and optimise resource usage. High Availability: Ensuring high availability and redundancy through geographically distributed cloud infrastructure; Data Backup and Recovery: Reliable data backup and recovery solutions.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Oracle Could
  • Google Cloud
  • SAP Cloud
  • Software as a Service (SaaS)
  • Platform as a Service (PaaS)

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our migration services play a crucial role in assisting organisations with setting up or moving between cloud hosting or software services.; ; By offering the following benefits: Seamless Transition: migration services ensure a smooth and efficient transition from on-premises systems to cloud hosting or between different cloud software services, minimising disruption to operations. Risk Mitigation: experienced professionals oversee the migration process, identifying and mitigating potential risks to data integrity, security and operational continuity. Optimised Performance: the migration process is carefully planned and executed to optimise performance, scalability and resource utilisation in the new cloud environment. Cost Efficiency: by streamlining the migration process, organisations can reduce downtime, minimise costs associated with data migration and maximise the return on investment and services. Data Security: Migration services prioritise data security by implementing encryption, access controls, and compliance measures to safeguard sensitive information during the transition. Training and Support: post-migration support and training ensure that organisations can effectively leverage the new cloud hosting or software services to their full potential.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Google Cloud Platform
  • IBM Cloud
  • Oracle Cloud
  • Amazon Web Services (AWS)
  • SAP Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance: Testing Strategy - we develop a comprehensive testing strategy tailored to the specific requirements of the software application or system. Test Planning - detailed test plans are created to outline test objectives, scope, resources and timelines. Test Execution - various testing techniques such as functional testing, regressing testing, user acceptance testing are employed to validate the software's quality. Defect Tracking - we meticulously track and manage identified defects to facilitate timely resolution. Compliance and Standards - our QA processes adhere to industry standards and best practices to ensure that the software meets regulatory and quality standards. Performance Testing - load testing to simulate real-world user traffic to assess how the application performs under your varying loads and identify performance bottlenecks. Stress Testing - the application is subjected to extreme conditions to evaluate its stability and responsiveness in critical scenarios. Scalability Testing. Benchmarking - performance metrics are measured against predefined benchmarks to gauge the software's performance levels. Performance Tuning - based on test results, we fine-tune the software to optimise its performance and ensure efficient operation. Continuous Monitoring - real time monitoring to track system performance, detect anomalies and proactively address potential issues. Reporting and Optimisation - comprehensive reports.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Support is including but not limited to: Cloud Hosting Services (eg. AWS, Azure, Google Cloud). Software as a Service (SaaS) Solutions. Infrastructure as a Service (IaaS) Offerings. Platform as a Service (PaaS) Solutions.

Service scope

• Service constraints: Support is available remotely which means that assistance, trouble-shooting and technical support are provided exclusively via remote communication channels such as phone, email, live chat or online support portals. Remote support relies on stable internet connection.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: N/A
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: Basic/Standard Support:; Description: Basic assistance during business hours via email or ticketing.; Costing: Often included or at a minimal charge.; Roles/Types Provided: Basic technical support for setup and configuration.; Developer/Advanced Support:; Description: More comprehensive support with extended hours and faster responses.; Costing: Additional fee based on usage or subscription tier.; Roles/Types Provided: Dedicated support, assistance with integration and optimization.; Business/Enterprise Support:; Description: Priority support with 24/7 availability and SLAs.; Costing: Highest tier, priced based on usage or negotiated contract.; Roles/Types Provided: Dedicated account managers, proactive monitoring, compliance assistance.; Managed Services:; Description: Fully managed solution covering setup, maintenance, and optimization.; Costing: Highest cost, usually billed monthly or based on usage.; Roles/Types Provided: Full infrastructure management, continuous monitoring, security management.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Environmental Sustainability: Our G Cloud services prioritize environmental sustainability by promoting energy efficiency, reducing carbon footprint, and supporting green IT practices. We utilise cloud technologies to optimize resource utilisation, minimise waste, and facilitate remote collaboration to reduce travel-related emissions. Carbon Offsetting: We collaborate with carbon offsetting initiatives and invest in renewable energy projects to offset carbon emissions generated by our cloud infrastructure. By supporting carbon-neutral practices, we contribute to mitigating climate change and promoting environmental stewardship.

  Covid-19 recovery

  Resilient Remote Work Solutions: Our G Cloud services offer resilient remote work solutions to support organizations and individuals during the COVID-19 pandemic. We enable secure access to cloud resources, virtual collaboration tools, and scalable infrastructure to facilitate remote work arrangements and maintain business continuity. Data Security and Privacy: We prioritise data security and privacy in our cloud services to protect sensitive information and support regulatory compliance. By maintaining high standards of security and confidentiality, we help organisations navigate the challenges of remote work and digital transformation in the post-pandemic recovery phase.

  Tackling economic inequality

  Affordable Access to Technology: Our G Cloud services aim to provide affordable access to technology and digital resources for underserved communities and organisations. We offer cost-effective cloud solutions, flexible pricing models, and support programs to bridge the digital divide and promote digital inclusion. Skills Development and Training: We invest in skills development programs, training initiatives, and capacity-building activities to empower individuals from marginalised or disadvantaged backgrounds. By offering opportunities for upskilling and reskilling in cloud technologies, we contribute to reducing economic inequality and promoting equal access to high-demand digital skills.

  Equal opportunity

  Diverse Workforce and Supplier Diversity: We champion diversity and equal opportunity by fostering a diverse workforce, supporting diversity and inclusion initiatives, and promoting supplier diversity in our procurement processes. We prioritise partnerships with diverse suppliers, minority-owned businesses, and women-led enterprises to create a more inclusive ecosystem. Equitable Service Delivery: Our G Cloud services ensure equitable access to technology solutions and support for clients of all sizes, industries, and backgrounds. We tailor our services to meet the unique needs and requirements of diverse stakeholders, promoting equal opportunity and accessibility in the digital landscape.

  Wellbeing

  Work-Life Balance: Our G Cloud services promote work-life balance by enabling flexible work arrangements, remote collaboration, and digital wellness initiatives. We support employee well-being through virtual engagement tools, mental health resources, and wellness programs designed to enhance productivity and overall well-being. Health and Safety: We prioritise health and safety considerations in our service provision, ensuring data security, compliance with privacy regulations, and adherence to best practices in cloud governance. By safeguarding the well-being of our clients and stakeholders, we create a secure and trusted environment for conducting business in the digital realm.

Pricing

• Price: £450.00 to £1,750.00 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@synapri.com. Tell them what format you need. It will help if you say what assistive technology you use.