Endeavour Information Solutions
Microsoft SharePoint Support Services
Microsoft SharePoint Support Services provide expert administration, optimisation and user support for SharePoint Online and on-premises environments. We deliver issue resolution, configuration, governance, performance improvement and ongoing advice, ensuring secure, reliable collaboration aligned to organisational needs and Microsoft best practice with flexible engagement models, proactive monitoring, service levels and improvement.
Features
- SharePoint Online and on-premises administration and configuration
- Incident management and technical troubleshooting support
- Performance monitoring and service health checks
- Governance, security and permissions management
- Site structure, information architecture and content management support
- Integration support with Microsoft 365 and related services
- User support, guidance and knowledge transfer
- Ongoing service improvement and optimisation recommendations
- Flexible support models including ad-hoc and retained services
- Defined service levels and response priorities
Benefits
- Improved reliability and availability of SharePoint services
- Reduced service disruption and faster issue resolution
- Secure and compliant collaboration environments
- Better user experience and increased platform adoption
- Clear governance reducing risk and uncontrolled growth
- Optimised performance aligned to business needs
- Greater value from existing Microsoft 365 investment
- Access to specialist expertise without long-term commitment
- Scalable support aligned to organisational demand
- Continuous improvement aligned to Microsoft best practice
Architecture roles
Business architect
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Data architect
| £600.00 |
£600.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Enterprise architect
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
Network architect
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Security architect
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Solution architect
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Technical architect
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Chief digital and data roles
Chief data officer
| £750.00 |
£750.00 |
Chief information security officer
| £750.00 |
£750.00 |
Chief technology officer
| £850.00 |
£850.00 |
Cyber security roles
Cyber security monitoring
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
Cyber security secure design
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Data roles
Analytics engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Data analyst
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
Data engineer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
Data ethicist
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Data governance manager
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £750.00 |
£750.00 |
Machine learning engineer
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
IT operations roles
Application operations engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
Business relationship manager
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
End user computing engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
IT service manager
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Infrastructure engineer
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Infrastructure operations engineer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Service desk manager
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
Product and delivery roles
Business analyst
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Delivery manager
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £700.00 |
£700.00 |
Digital portfolio manager
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
Product manager
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
Programme delivery manager
| £650.00 |
£650.00 |
Service owner
| £850.00 |
£850.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £450.00 |
£450.00 |
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
Software development roles
Development operations (DevOps) engineer
| £450.00 |
£450.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £950.00 |
£950.00 |
Frontend developer
| £400.00 |
£400.00 |
| £475.00 |
£475.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
Software developer
| £400.00 |
£400.00 |
| £450.00 |
£450.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £650.00 |
£650.00 |
| £750.00 |
£750.00 |
| £750.00 |
£750.00 |
User-centred design roles
Graphic designer
| £500.00 |
£500.00 |
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £850.00 |
£850.00 |
Service designer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
Technical writer
| £500.00 |
£500.00 |
| £550.00 |
£550.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
UKAS with Approachable Certification Ltd
-
ISO/IEC 27001 accreditation date
-
Monday 22 December 2025
-
What the ISO/IEC 27001 doesn’t cover
-
A8.30 Outsourced Development (As outsourced development is not used by the organisation, this control has not been adopted within the ISMS)
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
35d59ead-0ec6-48a5-aad6-97e8d161f57d
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
B09eb719-0214-4437-86d0-a39c3a9c2c3b
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
Service documents
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