RPLUS ANALYTICS SOLUTIONS LIMITED

Rplus Analytics Demand Sense

Rplus Analytics offers an quick, simple and powerful cloud based Solution, DemandSense to accurately predict demand for your product / services in all your markets.

Features

• Forecast Demand for Products or Categories
• Combines Enterprise and External Data to predict demand more accurately
• Uses Social Conversation and Sentiments to derive demand
• Identifies significant drivers of sale out of hordes of factors
• Selects the best suited model out of multiple forecasting models

Benefits

• More accurate demand prediction by Product and Location
• Project monthly Sales forecast for Demand Planning
• Derive input materials planning effectively with the forecast
• Forms the base data for an advance analytics
• Easy-to-use Reports and Visualizations

£300 to £1,700 a unit a day

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lavanya@rplusanalytics.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

333923789165319

Contact

Lavanya KV
07504605955
lavanya@rplusanalytics.com

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Hadoop distributions - Cloudera
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Can be deployed any Hadoop distribution - Cloudera
• System requirements:
  • Hadoop Distribution - Cloudera
  • Native Hadoop Distribution

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Email or online ticketing
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Tested with standard browsers.
• Onsite support: Onsite support
• Support levels: We customise our support arrangements according to your individual needs. Support can be provided on either an SLA or capped effort basis, with support hours and SLA terms agreed according to your specific requirements.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onsite training, online training, or user documentation.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Any Data Storage or Hadoop Platform
• End-of-contract process: Only Service Cost

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 AA or EN 301 549
• Description of service interface: All key capabilities can be accessed and integrated through our service interface. This allows seamless integration with other services, platforms, websites, apps and applications.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: Tested with standard browsers.
• API: Yes
• What users can and can't do using the API: The service provides a RESTful Application Programming Interface (API) which allows programmatic control of any user and service management function.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: The service provides broad data management capabilities that can be very extensively configured and customised by users

Scaling

• Independence of resources: Customers have a dedicated instance of our service and a dedicated virtual machine(s), network and storage resources which can be adjusted as needed by the customer. Monitoring and planning services are available to assist with adapting to changing resource requirements.

Analytics

• Service usage metrics: Yes
• Metrics types: We usually define a custom set of metrics with our customers as we can extract a very broad range of data from: (i) our application; (ii) our hosting environments; and (iii) our support systems.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Export API's or Excel
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Depending on the hosting and support arrangements in place, we can offer SLA-governed availability levels of up to 99.9%
• Approach to resilience: We offer a range of resilience options. Please see our Service Definition document
• Outage reporting: We agree outage reporting arrangements flexibly with individual customers to fit in with their own processes

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
• Access restrictions in management interfaces and support channels: Web & Call Support
• Access restriction testing frequency: Less than once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: CSA CCM version 3.0
• Information security policies and processes: Accredited to the ISO27001 ISMS standard

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Every customer fully controls the configuration of their service-instances.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: We have an IDS/IPS in place and anti-malware software on all Windows servers. We collate log files centrally from all relevant system components, and these are reviewed daily by the devops team
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: When incidents occur, they are triaged by a Service Manager who co-ordinates the response in accordance with our ISO27001 policies and procedures. Our team and customers may report incidents by phone or email, or enter them directly into our helpdesk system.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  By adopting the below steps, Rplus analytics plays a crucial role in mitigating the environmental impact and contributes positively to the global fight against climate change switching to sustainable transport like using public transport, Electric Vehicles, cycling, carpooling, moving closer to work, encouraging remote work to reduce the need for commuting and office energy consumption, etc. Reducing energy use and using LED lighting to the maximum extent, Use energy-efficient hardware and devices, cutting consumption and waste, engaging with local communities to address environmental concerns, and contributing to local sustainability efforts.

  Covid-19 recovery

  Rplus analytics played a significant role in supporting Covid-19 recovery efforts through various initiatives and solutions.Below are some of those, Provide remote work for employees to support the client business, maintain productivity and make sure that there is no impact to the deliverables and jobs of the employees. Agreeing the flexible work arrangements as the children were at home. Provide opportunities for professional development and upskilling to keep employees engaged and enhance their skills during remote work periods.Educating and encouraging the employees regarding the covid-19 vaccination and maintaining personal hygine. Running mental health and well-being support sessions to ensure that employees are always taken care.

  Tackling economic inequality

  Rplus analytics always implement strategies that promote fairness, diversity, and inclusion. Follows the simple process like conducting regular pay equity assessments to identify and rectify gender or race-based pay gaps. Develop and implement diversity and inclusion programs to attract and retain a diverse workforce and create an environment that respects employees from various backgrounds and cultures. Implement and enforce strong discrimination policies, provide equal opportunities and career advancements, flexible work arrangements to accommodate diverse needs, encourage upskilling by giving access to more education and training materials. Affordable health care, transperancy in hiring and promotions etc.

  Equal opportunity

  Rplus analytics, by systematically implementing the below steps, plan to create an environment where every employee has an equal opportunity to succeed and contribute to the organization's success. Regular evaluation and adjustment of strategies will be essential to ensuring ongoing progress. Rplus follows a comprehensive diversity and inclusion policy that outlines the company's commitment to equal opportunity and fairness. Implement highly secret recruitment strategies to avoid any discripencies in the recruitment process. Clearly outline the skills and qualifications necessary for the role.Form diverse hiring panels to evaluate candidates during the interview process.Run mentorship programs that connect employees with mentors who can provide guidance and support throughout their employment. Provide career development opportunities and equal access to opportunities.

  Wellbeing

  Rplus analytics has well established well-being process that involves fostering a work environment that supports employees' physical, mental, and emotional health by following the below process or steps.; Strictly maintain the commitment from top leadership to prioritize and promote employee well-being. Develop clear and comprehensive well-being policies that address physical health, mental health, work-life balance, and overall employee wellness and communicate the same to the employees. Run employee assistance programs that offer confidential counseling and support services for employees facing personal or work-related challenges.Promote mental health awareness and run educational programs and workshops. Provide access to mental health resources, including counseling services. Run sessions on wellness programs and issues, making employees aware on health screenings and regular checkups with GP's.Create ergonomic workspaces to reduce the risk of physical/mental strain and injuries. Promotion of healthy habits, excersing and run employee feedback channels.Provide training of stress management and run regular well-being assessments

Pricing

• Price: £300 to £1,700 a unit a day
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Free trial for 60 days

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lavanya@rplusanalytics.com. Tell them what format you need. It will help if you say what assistive technology you use.