Qnetix Ltd
Security Operations (As-A-Service)
UK-based Security Operations delivering enterprise-grade protection with round-the-clock monitoring. Our security analysts, threat intelligence officers, and incident responders hunt for emerging threats and respond swiftly with managed SIEM and continuous monitoring tailored to your environment.
Features
- Security monitoring and incident response
- Managed SIEM deployment and management
- Threat detection and intelligence analysis
- Proactive threat hunting across your environment
- Security event triage and escalation
- Incident investigation and remediation support
- Alert tuning to reduce false positives
- Regular security reporting and reviews
- Integration with existing security tools
- UK-based security operations team
Benefits
- Enterprise-grade security without building an in-house SOC
- Faster threat detection reduces breach impact and cost
- Round-the-clock protection from UK-based security experts
- Lower security operations costs than in-house alternatives
- Reduced alert fatigue through intelligent tuning
- Improved compliance posture with continuous monitoring
- Faster incident response minimises business disruption
- Access specialist security skills on demand
- Clear visibility into your security posture
- Peace of mind with proactive threat hunting
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@qnetix.io.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
3 3 4 7 2 2 1 2 6 8 8 0 1 8 3
Contact
Qnetix Ltd
Qnetix - Your Trusted Technology Solutions Partner
Telephone: +443333355673
Email: sales@qnetix.io
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes
- Support response times
- Response times are based on priority levels: P1 (Critical) within 4 hours, P2 (High) within 8 hours, P3 (Medium) within 2 business days, and P4 (Low/Requests) within 3 business days. This structured approach ensures urgent matters are addressed promptly while maintaining consistent service for all enquiries.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Support includes business-hours assistance and optional 24/7/365 support across all priority levels. Each customer is assigned a dedicated Technical Account Manager as the primary point of contact for service oversight, escalations, service reviews, reporting, and strategic roadmap alignment, alongside a dedicated Principal Engineer providing deep technical expertise, architectural guidance, troubleshooting, and direct incident resolution and optimisation support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead enterprise architect | £1,000.00 | |
| Principal enterprise architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £750.00 | |
| Senior solution architect | £850.00 | |
| Lead solution architect | £1,000.00 | |
| Principal solution architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £600.00 | |
| Senior technical architect | £800.00 | |
| Lead technical architect | £1,000.00 | |
| Principal technical architect | £1,200.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,000.00 | |
| Principal cyber security audit and assurance | £1,200.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@qnetix.io.
Tell them what format you need. It will help if you say what assistive technology you use.