AIIMI LIMITED

TRANSFORM – Data Products

Data is one of your greatest assets. Unlock the full value of your data using data modelling, data science, machine learning, AI, and varied analyses, to create data products that make it easy for your business to transform insight into action.

Features

• Analysis of business cases to understand benefits and value released
• A matrix-based approach to determine feasibility of the data product
• Dedicated data engineering function to acquire, cleanse and manage datasets
• Using a combination of programming languages including Python and R
• Identifying the right algorithm(s) and explaining choice to the business
• Choose a data science framework or create a new one
• Exploiting data science platforms like Databricks for high-performance and scalability
• Ensuring accuracy of the model through ranking, scoring and retraining
• Socialising data product outputs through data stories, reports and dashboards
• Productionisation of data products for scale, speed and resilience

Benefits

• Get started with experienced data product team and transparent approach
• Get management buy-in for product-based approach
• Early feasibility check ensures high-success rate of data products
• Ask business questions of your data and identify hidden insights
• Predict and forecast outcomes using data science and machine learning
• Leverage the data capability of our Aiimi Insight Engine
• Mixed skillset from business analysis to data science and visualisation
• Ensure take-up and drive change by socialising data product outputs
• Ability to integrate with existing RPA or Chatbot solutions
• Transition to SaaS and cloud Dashboards / PowerBI / Visualisation

£850 to £1,500 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@aiimi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

335521076417978

Contact

Matt Eustace
+447919330081
tenders@aiimi.com

Planning

• Planning service: Yes
• How the planning service works: The planning for the data product service begins with an agreement with the project/programme board on the approach, as this defines the steps and detail of the planning stage. We can use our data product framework approach or work with you to customise/apply your own. Based on this, we carry out our pre-discovery and discovery tasks which help review and define the business case(s), feasibility of execution, business value and benefits. Some of the outputs in this stage include – business case definitions, feasibility matrix, benefits tracker and project plans/schedules. For smaller, tactical projects our “data sprint” exercise works well to speed up the process of generating these outputs, while for larger enterprise projects we go through a more comprehensive process. Regardless of approach, the outputs at the end of the planning stage will enable you to: 1) Define new or review existing business case(s) for specific data products 2) Agree on approach and outcomes to be achieved by the project/programme 3) Agree on success criteria and the metrics that will be used to measure it 4) Put in place a plan for the pipeline, resources and environment to take to the next stage.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure
  • Amazon Web Services
  • Google Cloud Platform
  • Databricks
  • Aiimi Insight Engine

Training

• Training service provided: Yes
• How the training service works: We are focussed on enablement throughout all engagements and will ensure that shadowing and skills transfer sessions are built into the day to day work of the project team. We will also create bespoke training plans and material, with a goal of converting our customers to product focussed organisations with appropriate agile skills and backlog, development and testing tools.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Custom data science, machine learning and AI solutions
  • Microsoft Azure
  • Amazon Web Services
  • Google Cloud Platform
  • Aiimi Insight Engine

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The setup and migration for this service begins with a review of the as is data landscape, environment and data science/machine learning/AI models. Working with sponsor, key stakeholders, business, data and IT services team we define what the to be environment would look like and achieve. Depending on use case and complexity we may suggest a trial POV or POC exercise for the new environment and migration/redevelopment of a single model to validate the architecture and approach. On completion of the POC/POV we will setup the new data science environment(s) along with the required Change Integration/Change Development (CI/CD) pipelines. We will work with you to identify the models to be migrated to the new environment along with their dependant components such as data sets, data flows, front-end elements and endpoints – these are documented in a data inventory. This inventory of components is put through the migration cycle (which may involve some redevelopment) and published to the relevant environment for testing using the CI/CD pipelines. On successful completion of testing these components are published to the final production environment. All of this is managed using DataOps/MLOps providing full audit, performance metrics and visibility to stakeholders throughout the migration process.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Amazon Web Services
  • Google Cloud Platform

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As part of our DataOps approach to data product development we provide a quality management plan which defines the processes and gateways required to progress through the project. In addition to standard unit and integration tests, it includes data validation, trained model quality evaluation, and model validation. We can develop test plans and test scripts for standard implementations and can assist your user community with training and advice on how best to perform user testing. The quality plan also outlines the suggested deliverables for the project in terms of documentation and can be adjusted to suit your organisation's requirements and budget. We execute against this plan within your existing DataOps tools or can work with you to create the process within a testing platform of your choice.

Security testing

• Security services: Yes
• Security services type:
  • Security design
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Early Life Support (ELS) begins during the final stages of the project to ensure successful rollout and take up of new and upgraded data science solutions and/or platforms. As part of ELS, members of the dev team are available for virtual floorwalking, skills transfer and knowledge share. Moving into long-term customers can go for call down support from a pre-agreed pot of days at our Enable - Service Management rate. Call down support can be used for on-site support. In addition to call down support we also provide Managed service support, for more details on our managed service please refer to Managed Service description. Managed Service support is provided remotely.

Service scope

• Service constraints: Data product development projects rely on having access to and the availability of relevant data for analysis and consumption as well as training and building of analytical and predictive models.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Usually within 24 hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: You will have a dedicated lead data consultant for the engagement who will be your primary point of contact and will be able to answer questions on the service for the duration of the engagement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 22/11/2022
• What the ISO/IEC 27001 doesn’t cover: Customer cloud services are not covered by Aiimi's ISO27001 certification.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  As each new call-off is created through this framework, we’ll create bespoke fighting climate change objectives which will be outlined in a method statement. Each objective will be given a KPI to help monitor and report back to the buyer on how we’ve achieved that objective. We’ll create a timed action plan to track and manage our progress in achieving those objectives. ; A dedicated Social Value Manager will be assigned to every project, they’ll invite each buyer to our purpose built Hack Zone to input, co-design and sign-off the objectives.; Aiimi is also achieving ambitious growth, but we’re dedicated to reducing business CO2 intensity (per head/unit revenue) with compelling offset strategies. One such strategy includes the planting of trees with the Woodland Trust to offset CO2. If buyers engage our services they’ll help fund further planting. ; In 2022, we ran a company-wide hackathon to explore how we could use our own software, the Aiimi Insight Engine (AIE), to support our carbon management and reduce our greenhouse gas emissions. We’d be happy to collaborate with buyers on this framework and explore how it could help support specific deliverables within individual projects.; Aiimi staff working on any projects arising from this framework will be encouraged to donate a proportion of their five volunteering days to fighting climate change. We’ll also explore moving from using solar panels to power our communal areas into exploring how we can power the entire office.; Aiimi will commit to fighting climate change at a local level. We’ll hold a sustainability hackathon (one per project) in our purpose built Hack Zone. We’ll bring together local environmental groups, customers and stakeholders to tackle an existing local environmental issue, and evidence to the buyer how selecting Aiimi has led to fighting climate change at a local level.

  Covid-19 recovery

  As each new call-off is created through this framework, we’ll create bespoke Covid-19 recovery objectives which will be outlined in a method statement. Each objective will be given a KPI to help monitor and report back to the buyer on how we’ve achieved that objective. We’ll create a timed action plan to track and manage our progress in achieving those objectives. ; A dedicated Social Value Manager will be assigned to every project, they’ll invite each buyer to our purpose built Hack Zone to input, co-design and sign-off the objectives that will support local communities in Milton Keynes (MK); When buyers engage our services they’ll also help fund an Entrepreneurship Incubator. MK is a hub for attracting tech companies/start-ups, so we’ll create an incubator were MK residents wanting to create a start-up or those wanting to explore an idea can receive support. In our Hack Zone they’ll learn from experts. The incubator will fire up the entrepreneurship ambitions of those impacted by the pandemic. Buyers that select Aiimi will also fund mentors that will help ideas to grow. ; Our charity partnership with the YMCA has shown Aiimi that those who were already disadvantaged had those disadvantages magnified by the pandemic. If buyers engage our services they’ll help us fund further support. For example, we’ll offer opportunities for work experience and internships within Aiimi. This will empower participants to move from a position of disadvantage to moving a step closer to employment.; The pandemic led to job losses. The tech sector is still a growing and vibrant sector, so for each contract we secure on this framework we’ll fund an IT course/qualification. We’ll distribute this support through our local community networks who will know who was most impacted by the pandemic and how those qualifications will create post-pandemic change in people's lives.

  Tackling economic inequality

  As each new call-off is created through this framework, we’ll create bespoke tackling economic inequality objectives which will be outlined in a method statement. Each objective will be given a KPI to help monitor and report back to the buyer on how we’ve achieved that objective. We’ll create a timed action plan to track and manage our progress in achieving those objectives. ; A dedicated Social Value Manager will be assigned to every project, they’ll invite each buyer to our purpose built Hack Zone to input, co-design and sign-off the objectives that will support people in Milton Keynes (MK); When buyers engage our services, they’ll help us expand our Early Careers Programme. Aiimi will provide work experience opportunities in IT, with a focus on schools from lower socioeconomic areas (high utilisation of free school meals etc) so we can inspire young people to choose careers in tech. ; Aiimi will call upon our charity partnership with the YMCA, and local schools and colleges to identify young people with an interest in working in the IT sector. Then we’ll work with those partners to support those young people to apply for one of three routes within Aiimi: apprenticeships, traineeships or T-Level industry placements.; All Aiimi staff working on any projects arising from this framework will be encouraged to donate a proportion of their five volunteering days to tackling economic inequality. From mentoring a young person who is interested in a IT career to delivering a presentation to schoolchildren from a disadvantaged area.; Aiimi will also deliver a series of inspirational careers workshops covering topics such as coding. Our staff will deliver the workshops and share their inspiring stories. We’ll link in with local careers services and other local tech companies so that the young people that attend can also access other opportunities.

  Equal opportunity

  As each new call-off is created through this framework, we’ll create bespoke equal opportunity objectives which will be outlined in a method statement. Each objective will be given a KPI to help monitor and report back to the buyer on how we’ve achieved that objective. We’ll create a timed action plan to track and manage our progress in achieving those objectives. ; A dedicated Social Value Manager will be assigned to every project, they’ll invite each buyer to our purpose built Hack Zone to input, co-design and sign-off the objectives that will support the creation of equal opportunity. ; When selecting Aiimi buyers will help Aiimi sustain inclusive recruitment practices. Such as job advertisements that avoid stereotyping or help colleagues to continue to share their positive experiences, such as Paul: “I didn’t know at the time, but now realise how authentic Aiimi is. Their awareness of autism enabled them to be more objective during the selection process.; When buyers engage our services, they’ll help us expand our Early Careers Programme. Aiimi will provide work experience opportunities in IT, with a focus on pupils who identify as having a disability. We know that a workplace can be intimidating but we’ll ensure that whether that person is neuro-diverse or has physical needs they’ll find a supportive environment at Aiimi. ; We’ll also commit to providing T Level industry placements and higher level apprenticeships, as well as adjust the recruitment process to support neuro diverse or disabled candidates. ; Any contracts secured on this framework will help fund a Hack. The Hack will examine an issue within Aiimi that may be impacting our ability to ‘reduce the disability employment gap’ and we’ll bring in experts and local groups to create a solution that we’ll implement within the lifetime of this framework.

  Wellbeing

  As each new call-off is created through this framework, we’ll create bespoke wellbeing objectives which will be outlined in a method statement. Each objective will be given a KPI to help monitor and report back to the buyer on how we’ve achieved that objective. We’ll create a timed action plan to track and manage our progress in achieving those objectives. ; A dedicated Social Value Manager will be assigned to every project, they’ll invite each buyer to our purpose built Hack Zone to input, co-design and sign-off the objectives that will support local communities in Milton Keynes (MK); To ensure the health and wellbeing of all Aiimi staff working on projects that arise from this framework, we’ll appoint a Mental Health First aider. They’ll provide support and signpost someone experiencing poor mental health so they can get the help they need.; When buyers engage our services, they’ll help sustain and develop the Aiimi Wellbeing allowance. This is essentially £500 per member of staff to spend on activities and experiences that will improve their health and wellbeing. ; We’ll be able to continue to support and host The Man Cave which is a mental health support group that provides a non-judgmental space for men in Milton Keynes to meet and talk about the mental health issues they are experiencing. ; Our charity partnership with the YMCA (Milton Keynes) can also be sustained and expanded to support those experiencing poor health and well-being. From supporting one off events to offering work placements to improve their well-being. ; All Aiimi staff working on projects arising from this framework will be encouraged to donate a proportion of their five volunteering days to improving the well-being of the local community. From mentoring a young person facing difficulties to assisting a mental health support group to expand their IT capabilities.

Pricing

• Price: £850 to £1,500 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@aiimi.com. Tell them what format you need. It will help if you say what assistive technology you use.