Business Reform Limited

Microsoft Teams Implementation

Business Reform Limited offers expert Microsoft Teams deployment services, tailored to your business needs. Our comprehensive solutions ensure seamless integration, empowering collaboration and productivity. With our UK-based support team and customer-centric approach, trust us to elevate your communication and teamwork with Microsoft Teams.

Features

• End user adoption of Microsoft Teams through proven training
• Flexible scaling options to fit your business objectives
• Security management deployed to control external access
• Microsoft Teams integrates with SharePoint, One Drive, Yammer, Planner
• Microsoft Teams offers video calls , messaging, projects, document sharing
• Microsoft Teams optimisation to your business requirements

Benefits

• Provide foundation for Teams/Microsoft 365 cloud technology adoption
• Collaborate in real time with co-workers and external guests
• Host video calls with other teams users with ease
• Implement Teams phone - bring your business calls to teams
• Allow flexible working, work from anywhere remaining connected
• Constantly updated product innovation, upgrades and improvements
• Increased business transparency from Microsoft Teams
• Adoption of latest collaboration features within Microsoft teams

£595 to £1,165 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@businessreform.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

335544088674101

Contact

Business Reform Limited
01244 953 600
info@businessreform.co.uk

Planning

• Planning service: Yes
• How the planning service works: At Business Reform Limited, we excel in guiding buyers through the strategic planning process to implement Microsoft Teams seamlessly into their organisations. Our approach begins with a thorough assessment of your unique business requirements and communication needs.; ; We work closely with you to understand your organisational structure, team dynamics, and collaboration goals. This allows us to tailor a deployment plan that aligns perfectly with your objectives.; ; Our expert consultants conduct detailed scoping exercises to identify key stakeholders, assess existing communication tools, and determine the best approach for integration. We consider factors such as user adoption strategies, training needs, and governance policies to ensure a smooth transition.; ; Next, we design a customised implementation roadmap that outlines the deployment timeline, milestones, and responsibilities. We provide ongoing support and guidance throughout the process, ensuring that you have the resources and expertise needed to drive successful adoption of Microsoft Teams within your organisation.; ; With Business Reform Limited, you gain a trusted partner who is committed to your success. Let us help you harness the full potential of Microsoft Teams to enhance collaboration, communication, and productivity across your organisation.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Following Microsoft Teams' adoption into the client's tenant, Business Reform Limited provides comprehensive training to ensure seamless integration and maximised productivity. Our UK-based team delivers tailored training sessions, covering all aspects of Microsoft Teams' functionality and features.; ; We offer a variety of training formats, including interactive workshops, virtual sessions, and self-paced online courses, to accommodate different learning styles and schedules. Our training programmes are designed to empower users with the knowledge and skills needed to leverage Microsoft Teams effectively for collaboration and communication.; ; Our expert trainers guide users through key concepts such as chat, meetings, file sharing, and collaboration tools, ensuring they are equipped to utilise Microsoft Teams to its full potential. We also provide guidance on best practices for team collaboration, ensuring users can maximise the benefits of the platform.; ; With Business Reform Limited's training, clients can expect a smooth transition to Microsoft Teams, with users confident and proficient in using the platform to enhance their productivity and collaboration efforts.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Business Reform Limited facilitates seamless migration to Microsoft Teams, ensuring a smooth transition for potential clients. Our process begins with a comprehensive assessment of your current communication tools and organisational needs.; ; We develop a tailored migration plan that addresses key considerations such as data migration, user training, and change management. Our expert consultants guide you through every step of the migration process, ensuring minimal disruption to your operations.; ; We provide comprehensive training and support to help users transition to Microsoft Teams smoothly. Our team is available to address any questions or concerns, ensuring that your staff are confident and proficient in using the new platform.; ; Throughout the migration, we provide ongoing support and assistance to address any issues that may arise. Our goal is to ensure that the transition to Microsoft Teams is seamless and successful, enabling your organisation to benefit from enhanced collaboration and productivity.; ; With Business Reform Limited, you can trust that your migration to Microsoft Teams will be handled with expertise and care. Let us help you unlock the full potential of this powerful communication platform.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At Business Reform Limited, we make quality assurance a priority in Microsoft Teams deployment for potential clients. We meticulously plan and scope to grasp your needs.; ; We conduct thorough testing, ensuring seamless integration and high performance. Any issues are swiftly addressed, guaranteeing reliability and usability.; ; Our training and support ensure smooth user adoption, fostering optimal collaboration.; ; With Business Reform Limited, expect a Microsoft Teams deployment that meets the highest standards, empowering your organisation's productivity.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: At Business Reform Limited, we provide comprehensive support for Microsoft Teams, ensuring our clients get the most out of this powerful collaboration platform. Our UK-based support team offers timely assistance and guidance to address any issues or questions that may arise.; ; We offer flexible support options tailored to our clients' needs, including email and phone support during core business hours. For clients requiring more extensive support, we provide advanced options such as dedicated onsite assistance and 24/7 coverage.; ; Our support services encompass proactive monitoring, troubleshooting, and ongoing optimisation of Microsoft Teams' functionality. We work closely with our clients to understand their specific requirements and provide tailored solutions to meet their needs.; ; With Business Reform Limited's support, clients can trust that their Microsoft Teams environment is in good hands. Our expert team is dedicated to ensuring a seamless experience, empowering clients to collaborate effectively and drive productivity with Microsoft Teams.

Service scope

• Service constraints: No.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: All support cases are logged in our IT Support helpdesk via email and phone. Each case is assessed and assigned a level of priority. Our SLAs are tied to our support contract, with various support levels available to meet your key business objectives.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support levels are attributed to the support contract undertaken with us. We provide a fully customised support plan to fit your key business objectives. File transfers, automation and AI task notifications can be routed to our IT support desk for monitoring and response.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft CSP

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we further share best practice and encourage the wider understanding and adoption of Social Value. ; • As a business we operate extremely lean and regularly review our operations to remove waste and reduce our carbon footprint. Our day to day operations are online and staff are encouraged to minimise print, waste, travel and use of natural resources. ; • We advocate and proactively promote software/applications that support remote working and online meetings with clients and suppliers. Our policy is to minimise offsite meetings and where this is not feasible, encourage staff to utilise alternative methods of transport that minimise our carbon footprint. ; • Our offices are located centrally and conveniently, our staff are encouraged to utilise alternative methods of transport such as walking, cycling and use of public transport. Where feasible staff located over 30+ miles away are encouraged to work from home for the majority of the working week. ; • As a technology company our staff are fully trained and well versed in the use of software and aids that support remote working, online meetings and virtual collaborative environments. We actively encourage, educate and support our clients to adopt the use of these tools in their wider business to support their social value targets. ; • We have arranged the reconditioning and redeployment of computers no longer utilised by our clients to a local school for reuse, thereby reducing emissions, water and raw materials associated with buying new computers for the school.; • We seek to utilise suppliers that support reduction of waste to landfill. ; • Social Value is included as part of our regular all staff meeting agenda to contribute to its ongoing development.

  Covid-19 recovery

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • We have participated in and played a role in the Department for Work and Pensions Kickstart Scheme to provide high quality 6-month work placements for young people, creating jobs that would otherwise not exist giving disadvantaged young people a chance to be in a job and build confidence and skills at this difficult time. ; • We encourage volunteering within our employees and have volunteers who have assisted the Covid-19 effort as First Responders and a School Governor. We also support our local School through pupil visits to our offices to educate on careers and business to raise awareness and inspire their appetite to work in technology and innovation. ; • We provide ongoing education to our employees to keep abreast of the latest developments on the software and applications that we provide. ; • We have robust policies, procedures and risk assessments in place to minimise the spread of Covid 19 including staff and visitors, and to mitigate the impact of any instances. ; • We successfully managed and mitigated the impact of Covid19 on our business with no redundancies and no use of the Furlough scheme. ; • We are committed to growing our business through the delivery of innovative, quality and competitive services to create new opportunities for sustainable recruitment and growth of the business that supports our local economy.

  Tackling economic inequality

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • As a Microsoft Partner and Cyber Essentials accredited organisation we support clients with the design, build and implementation of cost effective innovative and disruptive technologies and services that will assist them to improve quality, competitiveness and promote staff Mental Health and Wellbeing. ; • We have participated and played a role in the Department for Work and Pensions Kickstart Scheme to encourage young people into work. ; • We encourage volunteering within our employees and have volunteers who assisted with Covid-19 effort as First Responders and a School Governor. ; • We provide comprehensive education and managed services to identify, mitigate and manage cyber security threats with clients by improving the security posture of their environment.• We ensure that we pay a fair wage for our roles and create training opportunities, evidenced through several staff who have gone on to secure promotional and specialised roles to further their career, having benefitted from their experience and training with us.; • When procuring we actively seek to support local businesses and engage with local schools and collaborative educational groups. ; • We embrace diversity and inclusion, creating a welcoming environment for all employees and customers regardless of their background. Which creates opportunities for all people, regardless of their race, gender, or socioeconomic status. We support diversity within our organisation and have circa 50% of our staff from representing diversity.

  Equal opportunity

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • We advertise and promote recruitment opportunities openly in the market to enable more people the opportunity to respond. We do not discriminate and are encouraged by the receipt of applications from minority groups and already employ from minority groups. ; • We have participated in Department for Work and Pensions Kickstart Scheme to encourage disadvantaged and minority groups into the sector, as well as working with local education to provide insight and office visits to inspire young people, particularly those from disadvantaged backgrounds to aspire to gain the skills and education to work in the sector. ; • We support staff development and progression with a culture of personal development and continuous education. ; • We provide support and education services that seek to mentor and support the development of clients' staff in their day to day interactions with us, providing knowledge and skills transfer into the client organisation.

  Wellbeing

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • We take the mental health and wellbeing of our staff and clients very seriously. We support this through the use, training and adoption of technologies that improve the health and wellbeing of the users through supportive and automated applications that manage and reduce workload, as well as assistive software and applications that reduce unnecessary travel. ; • We encourage the building of relationships and the creation of a safe environment where people feel that they can openly discuss concerns and input into the development of our business and its services. ; • We provide a safe space through regular 1 to 1s where staff can openly discuss their mental health and wellbeing. ; • We encourage staff to hold outside of work interests such as hobbies and volunteering. ; • We are aware of and are working towards the 6 Mental Health at work commitment standards. ; • We are registered with St John Ambulance for E-Learning and Resources for Mental Health Awareness and information which is used to educate staff and to help shape and maintain a supportive workplace where employees can thrive.

Pricing

• Price: £595 to £1,165 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@businessreform.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.