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FUJITSU SERVICES LIMITED

Fujitsu PRIME SaaS Implementation Methodology

Fujitsu’s industry best practice tools, methodology and expert consultants with knowledge of Central/Local Government delivers successful de-risked and accelerated Oracle SaaS implementations. Designing, developing and implementing your end-to-end solution through adoption of Oracle Cloud enabling you to maximise the value of your investment for HCM/ERP (Finance/ Procurement/Project) and EPM.

Features

  • Proven hybrid agile implementation methodology with embedded knowledge transfer
  • Public sector Oracle Cloud/Fusion accelerator environment and personas
  • GSS aligned user journeys, processes, configuration, data and reporting
  • Business change toolkit enabling seamless transformation, training and change
  • DevOps, including autonomous build, validation, test, release and deployment
  • Test management- standard test scripts, autonomous testing and reporting
  • Payroll comparison tool with rapid comparison and data validation
  • Suite of Public Sector integrations & reports
  • Acceptance into Service, flexible hypercare, managed service and ongoing enhancements
  • Security design including auditing, roles, segregation of duties and licensing

Benefits

  • Reduced total cost of ownership, driven by standardisation and automation
  • Reduced time to implement through a proven approach
  • Efficient and effective knowledge transfer to your SMEs
  • Collaborative design providing a future proofed and scalable solution
  • Early solution visibility driving early understanding on business impacts
  • User centric implementation approach driving successful user adoption
  • Enhanced data quality with autonomous data validation
  • De-risked testing phases driven by approach and autonomous testing
  • Reduced risk through collaboration and daily mitigation with all parties
  • Improved payroll accuracy through robust payroll comparison testing

Pricing

£0 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government.frameworks@fujitsu.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 3 5 7 2 2 7 0 4 5 7 5 3 7 9

Contact

FUJITSU SERVICES LIMITED Sam Skinner
Telephone: 07867829234
Email: government.frameworks@fujitsu.com

Planning

Planning service
Yes
How the planning service works
Fujitsu strongly believe that collaboration is required from all parties across the programme as it is a programme of work that needs to be undertaken side by side. The customers core teams and key
business stakeholders are paramount to the success. From day one we would look to create a core delivery team at the heart of the project.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our project approach allows Fujitsu to tailor our methodology for cloud solutions so
different customers can perform varying degrees of the work themselves, which we are happy to
assess with each Customer.
Each step has a number of pre-defined building blocks, and Fujitsu will review with the customer
their specific needs, as some customers will be able to provide resources to deliver certain activities
themselves using internal resource. Examples might be the Customer managing the reporting
stream, or the middleware aspects of the integrations, depending upon the local skills the Customer
has.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Security testing
Certified security testers
Yes
Security testing certifications
Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We want to make sure your cloud implementation is a success, and customers are ready to live with
the cloud after implementation. With Fujitsu’s many years of experience managing Oracle
solutions, coupled with our global experience of cloud solutions, together we will navigate the
implementation path, mitigate the bumps in the road Fujitsu have seen before, steer the project
towards implementation, and give customers a solution that is understood and can lived with
going forward.

Service scope

Service constraints
There are no identified constraints with regards this service.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Depending on the Agreed SLA's. We have different response time for Weekends compared to Working weeks.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Not Applicable
Support levels
Various levels of support can be provided as required, the different support levels will have different costs associated with them. For the purposes of this service, they will depend on the customers contractual requirements.
Fujitsu can provide a technical account manager or cloud support engineer as required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Bureau Veritas
ISO/IEC 27001 accreditation date
06/01/2022
What the ISO/IEC 27001 doesn’t cover
All reference control objectives and controls of the standard are in scope, and all aspects of the offerings
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Covid-19 recovery

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Tackling economic inequality

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Equal opportunity

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Wellbeing

Fujitsu operates a Dual Delivery approach to Social Value (SV). Our Responsible Business Programme, developed on the principles of the Public Sector (SV Act 2013) delivers our corporate employee and community programme. Running parallel to the corporate programme, we deliver bespoke client-facing SV programmes within each call off contract. Programmes are fully aligned to the requirements of PPN06/20. Using our co-creation process, we undertake both local and national initiatives, jointly developed with clients and partners, that ensure Economic, Social and Environmental benefit to communities.

Pricing

Price
£0 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government.frameworks@fujitsu.com. Tell them what format you need. It will help if you say what assistive technology you use.