Skip to main content
Digital Marketplace

Beta Help us improve the Digital Marketplace - send your feedback

NDI Technologies Limited

Cloud Consultancy, Support, Professional and Managed Services

NDI provides customers with professional services and on-going support/managed services to enable customers to effectively utilise the Cloud (private, hybrid or public cloud) for their benefit. We provide services from auditing, planning, project management, implementation, and support to ensure a secure and effective transition is managed.

Features

  • Support and Managed Services
  • Professional services
  • IT audit services
  • Programme and project management
  • Cloud migration systems
  • Implementation and installation
  • Network services, including Wi-Fi
  • Infrastructure design and consultancy
  • Security consultancy
  • IT process and strategy

Benefits

  • Enabling cloud strategy
  • Reducing implementation timescales
  • Enabling secure migration to cloud platforms
  • End-to-End solutions delivering best value
  • Managed service offerings for cloud solutions
  • Reduced timescales to deploy cloud solutions
  • Reduced risk and cost for deploying Cloud solutions

Pricing

£325 to £950 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at b.knight@nditech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 3 6 4 9 7 7 3 3 1 2 9 7 1 2

Contact

NDI Technologies Limited Bonnie Knight
Telephone: 07976819765
Email: b.knight@nditech.com

Planning

Planning service
Yes
How the planning service works
NDI will support full transformation, including initial discovery through to implementation.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We offer consultancy services to assess the business requirements and total cost of ownership of a cloud solution vs any existing solution in line with the business goals and strategy. We then use a variety of industry standard tools and techniques to securely migrate data and services to the most appropriate platform.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
As a Managed Service Provider, we support cloud hosting and software services as two of our standard Service Offerings. These are primarily managed within our Incident Management / Request Management offerings, and supported by amongst others our Security Management, Change Management and Problem Management offerings.

We have various resolver groups within our organisation who can carry out implementation, service configuration, cloud / infrastructure support and software support services to ensure customer services meet agreed service availability and service levels.

Service scope

Service constraints
Standard service is Monday-Friday 9.5.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Standard support is Monday to Friday 9-5.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
We support varying levels of service delivered as standard Monday-Friday 9-5pm (excluding bank holidays) out of hours as required, and 24 x 7 if needed. For some customers we deliver the basics of reactive incident management and SLA-aligned service restoration, whereas for others, we are an extension of the customer’s in-house capability. We can provide all types of required resource to include dedicated Service Delivery Managers, Technical Managers, Project/Programme Managers as well as required engineering or consultancy. The various service levels are priced using the calculation of SFIA rates of the required delivery resource.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
SGS United Kingdom Limited
ISO/IEC 27001 accreditation date
05/04/2016
What the ISO/IEC 27001 doesn’t cover
All Covered
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

The policy of the Directors of the Dacoll Group and all subsidiary companies is to achieve and maintain the highest standard of environmental management, to minimise our environmental impact wherever possible and to conduct the activities of the Group with appropriate safeguards against exposing employees, clients and the general public to environmental or safety risks

Covid-19 recovery

"During the Covid pandemic and since we put in place a a number physical and mental health support activities for our staff affected by COVID-19, this included regaulr 1 to 1's with their manager and the HR team, we also provided regular updates including email newslettr wihich incldudee a range of NHS support materials and online Occupational health resource which supported staff and reduced the demand on health services. Our staff were a mixture of key workers who did and continue to attend customers sites as well as those who worked from home during COVID and since have adopted Hybrid working with WFH being the default, therefore reducing time and travel."

Tackling economic inequality

We have operated in conjunction with local agencies a successful modern apprenticeship program for a number of years.

Equal opportunity

As a Real Living wage employer we have made a commitment to support the lowest paid in the workforce. We have been involved in a number of programs supporting access to training and employment for those living in deprived areas.

Wellbeing

We operate an Occupational Health program with an external provider and also pffer a program of self choice benefits for staff which includes gym membership, lifestyle coaching and cycle scheme.

Pricing

Price
£325 to £950 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at b.knight@nditech.com. Tell them what format you need. It will help if you say what assistive technology you use.