ATKINSRÉALIS UK LIMITED

Cloud Portfolio Programme and Project Management (P3M) Delivery

AtkinsRéalis can provide a full range of structured approaches to change, from development of a change portfolio environment driven by business strategy, design and management of change initiatives, through to the delivery of programmes and projects. Our experienced accredited teams understand the relative merits of traditional, agile or hybrid approaches.

Features

• Project, Programme and Portfolio Management (P3M) delivery services.
• Traditional, agile or hybrid methodologies, through experienced, accredited teams.
• Portfolio Build, Review and Optimisation to ensure value is delivered.
• Agile Project Management and Product Ownership.
• PMO as a Service including end-to-end process definition and implementation.
• Lead IT and Technology Delivery and co-ordinate supply chain.
• Use of Industry and Supplier Relationship Management.
• End-to-end process definition and implementation.
• Design and implementation of governance and project controls.
• Project recovery, intervention and improvement, where needed.

Benefits

• Grow confidence using Agile planning techniques to deliver value early.
• Avoid pitfalls with experts already delivering cloud-hosted GDS services.
• Create workable Governance.
• Review and track benefit realisation to maintain awareness on value.
• Our highly collaborative approach means we work alongside you.
• Our teams build capability, prioritising knowledge transfer keeping you handover-ready.
• Expert User Research encompassed GDS and WCAG2.2 from the start.
• Dedicated Security team can own backlog and connect other stakeholders.
• We are ISO 9001, 27001, 14001 and 18001 accredited.

£600 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

337284450349994

Contact

Martin Yeoman
+44 1372 75 2023
ccs@atkinsrealis.com

Planning

• Planning service: Yes
• How the planning service works: AtkinsRéalis Project, Programme and Portfolio Delivery Services provide everything needed to successfully plan the strategy, design and implementation of cloud assignments:; ; • Our blended approach to Project, Programme and Portfolio Delivery Services has allowed us to successfully deliver many cloud-based environments for private and public sector clients.; • Every situation is unique so we offer Agile, hybrid or traditional delivery methodologies across projects and programmes to create an approach to planning that works the context.; • We understand some themes may need to considered early in the planning process like service cost, service portability, data and service security, Government Digital Services (GDS) for gov.uk services and accessibility.; • A multidisciplinary Cloud service migration assessment can help inform the right focus at the right phase.; • Our teams use DevSecOps approaches to keep security at the heart of everything we do, while keeping things release-ready.; • Planning to involve real users as early as possible helps validate ideas and evolve the best solutions. We have User Research experts who can create specific groups of users and help pass GDS (Government Digital Services) assessments and accessibility needs.; • Our PMO is expert in tracking and managing risk, changes and dependencies alongside teams.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We can provide instructor led training for users and technical staff to ensure rapid adoption of and smooth transition to new software and cloud hosting. In addition to training, we work closely with our customers to deliver tailored knowledge transfer. We see knowledge transfer as an integral element of our assignment delivery so that our customers can continue to realise benefits after the assignment is complete. It is for that reason that we prefer to work as an integral part of the client team, building knowledge and familiarity within the client team as we go. We believe that one of our key strengths is imparting our knowledge and experience throughout the lifecycle of a project. By engaging with clients in this way, we are able to transfer a firm understanding of the work being undertaken, the techniques being employed, and the deliverables being created.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The AtkinsRéalis P3M Delivery Service offers an integrated model for the planning cloud service development and migration at scale including: ; • PMO Managed: Services tailored delivery.; • Cloud service migration assessment for requirements like security function and non functional requirements, security levels, data type and volume, technology stack, Extract Transform Load.; • Options analysis: review hosting options including tenancy management.; • Designing destination platform architecture secure maintenance of the current service, future scaling needs a growing service or sunset pathway if the service should be merged or discontinued.; • Determining the needs of related sub systems like malware scanning, searching, reporting, notifications to exploit cloud benefits.; • Data management experts to securely manage, move and archive large data volumes. ; • A dedicated security team who bind other stakeholders and teams together around security.; • Supplier liaison and coordination with approachable experts who are happy to own complete feature areas.; • GDS expertise allowing creation and migration to gov.uk hosted services meeting the assessment phases of the Government Digital Service framework including accessibility needs.; • Project Controls: effective planning and monitoring of projects e.g. scheduling, change management and control, risk & cost management, workflow & performance optimisation.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: New software or cloud migrations should undergo a phase of considered testing agreed with the client and supply chain. We help manage and deliver this by considering:; • How functional and non-functional requirements will be tested prior to deployment. Typically, this is through a mix of automated and exploratory (manual) testing.; • If a requirement cannot be met, we support clients to either reject the requirement or agree a pragmatic relaxation of the original requirements.; • As early as possible automation will be used to accelerate and de-risk testing tasks and boosting deployment confidence.; • Early automated performance testing allows the benchmarking of system performance to track against agreed non-functional requirements like loading speed, uptime and system throughput.; • Performance testing should mimic and exceed real-world conditions to establish true capacity including network/internet traffic and transactional loads and reporting.; • Autoscaling and dynamic resourcing can be configured to balance performance with cost limiting measures.; • AtkinsRéalis usually forms a User Research team to work closely with real user groups alongside specialist accessibility consultants.; • A Secure Operations Centre should be created to monitor ongoing system resilience and operations.; • All our UK businesses certified to ISO 9001:2015 quality management standard.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Our dedicated Technical Support team supports external customers, during contracted hours of support. Response times are aligned to the following incident priority levels:; • A - Critical, respond in 2 working hours providing circumvention instructions where possible or fix.; • B - Major, respond in 4 working hours details as per priority A.; • C&D - Functional or intermittent Incident, respond in 8 working hours details as per priority A.; Classification details are available for each Priority.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Standard Support is available during 08:00 – 18:00 hours, Monday to Friday (not English Public Holidays). Incidents may be logged via the web, telephone, or email during these times. Additionally, Incidents may be logged via the web outside of these hours, but they will not be progressed until the next working day. Software fixes will be progressed during these hours, and a release made available in line with the Customers agreement. 7 days per week – see Standard Hours, the addition being able to log and receive responses to Incidents during the additional hours. Please note that we operate a Restoration of Service (RoS) approach to support on the additional days e.g., Saturday, Sunday and English public holidays – See below for RoS definition. 24/7 - see 7 days per week, the addition being able to log and receive responses on a 24/7 basis. Restoration of Service (RoS) – during extended hours of support the aim is to get the Customer operational as soon as possible. Software fixes will not be provided during the additional hours of support. Incidents remain the responsibility of the Technical Support team throughout the life cycle.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd's Register Quality Assurance Limited
• ISO/IEC 27001 accreditation date: 06/04/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients, but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. As a global organisation working on the world’s biggest Infrastructure, Transport and Energy programmes we always work to ensure that climate change is considered. Tailored commitments will be agreed through the buying process.; Sustainability is at the heart of AtkinsRéalis purpose - engineering a better future for our planet and its people. As an organisation we have signed up to the United Nations Framework Convention on Climate Change's (UNFCCC) Race to Zero global campaign and signed the Business Ambition for 1.5oC commitments. We have signed The Climate Pledge, working towards net zero by 2030 and are in the process of setting science-based targets. ; We support clients in safeguarding what we do today to enhance the environment and protect future generations from harm, this is fundamental to AtkinsRéalis’ sustainability policy and Sustainable Business Strategy. ; We have a series of approaches that we use through the delivery of our cloud projects, including:; • Considering whole life carbon when designing systems and assets to minimise carbon.; • Utilising a variety of tools (appropriate to the sector and client) to assess whole life carbon from embodied to in-life to end of life.; • Raising awareness about climate change to stakeholders of the projects to ensure clear understanding.

  Tackling economic inequality

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. Tailored commitments will be agreed through the buying process.; We are committed to creating a healthy future for communities and the wider economy. We do this through creating new businesses, jobs and skills and working with supply chain partners to create capacity and resilience.; We recognise some of the digital and cyber skills shortages facing the UK and are actively participating and promoting careers from school age children through to lifelong training. This is often delivered through STEM outreach schemes such as Governors for Schools programme and CyberFirst. This can include upskilling activities delivered by some of our highly skilled professionals ranging from interview and job preparation (e.g., CV support, Mock interviews) through to technical training (e.g., cyber security, digital skillset, STEM-based careers, supply chain engagement). We promote our full-time opportunities to priority groups based on the area of operation. (e.g., people living in regionally and nationally deprived areas /disabled people/ people who are underrepresented in the industry including Women, BAME, LGBT+ etc.).; We understand the opportunities a diverse supply chain can bring to complement our overall solution we are providing to our clients, such as innovation, improved productivity, novel or new technologies or niche skillsets. As a large organisation we have a large network of approved suppliers from diverse backgrounds including small and medium enterprises that we can utilise as required. These suppliers go through our due diligence process to ensure they meet our standards (i.e. around cyber security) and we are working with suppliers who share our values.

  Equal opportunity

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. Tailored commitments will be agreed through the buying process.; We have achieved the platinum standard on Cleared Assured Accreditation and are well positioned in its advocacy of ED&I practices. We are committed to creating an inclusive, collaborative culture for all of its employees and sub-contractors and feeding back value directly to our clients. ; AtkinsRéalis is a member of Inclusive Employers, a national network of businesses committed to building inclusive workplaces. Our processes have enabled us to create inclusive and diverse teams that will benefit clients with better performance, diversity of thinking and enhanced creativity. We are committed to cultivating a thriving diverse and inclusive work environment, where differences are valued and respected, and all staff are valued, supported, and treated fairly. ; Equal opportunity is fundamental to how AtkinsRéalis operates. From the moment a candidate applies to a vacancy of ours, we assess how we can best ensure equality. With this in mind, we are committed to ensuring that we select and recruit the best people for each role based on their ability to do the job, in line with the needs of the business, irrespective of the candidates’ gender identity, marital status, disability, sexual orientation, health, age, race, nationality, religion, employment status, or membership or non-membership of a trade union. We pursue this commitment by having clear and concise procedures and guidelines for HR and line managers to ensure policies are fully understood and implemented.

  Wellbeing

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. Tailored commitments will be agreed through the buying process.; We are passionately committed to changing the way we think about, and deal with mental/ physical health and wellbeing in the workplace. Without a happy, healthy, and energised team we wouldn’t be able to serve our clients in the innovative way we want to and make substantive change like cloud transformation possible. We live by our own values and ensure these are embedded in our delivery. When undertaking our work, we ensure all stakeholders have a safe and open dialogue to talk about health and wellbeing and access appropriate support. ; We consider ourselves long term partners with communities, upskilling people and enabling wellbeing benefits over the long term. This can include:; • Partnering with local groups and charities to invest in community wellbeing appropriate to the services being delivered. ; • Training our staff to deliver inclusive design in every piece of work to account for those with accessibility issues. ; • Designing with users'’ wellbeing in mind. (Implementing user centered design principles and co-designing with the stakeholders who will use cloud technology.; • Engaging with stakeholders; to raise awareness to address specific wellbeing agendas, such as mental health.

Pricing

• Price: £600 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.