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Cirro

IoT Use Case Configuration

Cirro’s IoT SaaS platform comes with an SDK which allows for containerised IoT applications to be configured for a specific use case. Cirro’s team design, build and deliver IoT applications. Additionally, they can provide API development to integrated the IoT platform with back-office and BPM systems

Features

  • Scope IoT use-case
  • Create SoW detailing the application
  • Create sprints to deliver application milestones
  • Deliver bespoke application and handover
  • Continual support, development & documentation
  • BPM workflow integration with IoT
  • ML/AI script automation and development
  • Predictive analytics and automation
  • Python, PHP Laravel, VueJS, Clojure, Postgresql, Redis
  • RabbitMQ, GoJS, AgGrid, Celery, Docker, Flutter

Benefits

  • Development of IoT use-case for UK Public Sector
  • Quicker turnaround of IoT use-case
  • Maximise ROI of IoT project & Deliver multiple IoT use-cases
  • Development of IoT use-cases and strategies for SMART cites
  • Parks, healthcare, hospitals, property management and monitoring, empty facilities
  • Monitoring, alerting and reporting strategies for Carbon, CO2, water, energy
  • Asset tracking and location, improve H&S compliance & governance

Pricing

£500 to £1,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 3 7 5 7 2 5 6 2 9 4 2 0 3 0

Contact

Cirro Michael Owen
Telephone: 020 3418 0412
Email: michaelo@cirro-solutions.co.uk

Planning

Planning service
Yes
How the planning service works
Help with scope definition, use-case creation, formation of statement of work.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • IoT
  • Machine Learning
  • AI & Automation
  • Predictive Analytics
  • Bespoke Application Development

Training

Training service provided
Yes
How the training service works
Directly linked to the IoT bespoke application that is developed
Training is tied to specific services
Yes
Services the training service works with
  • IoT
  • AL & Automation
  • Machine Learning & Predictive Analytics

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Cirro’s software development team work in sprints and provide releases that have gone through an internal Q/A process for customers to test and validate prior to acceptance

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
A Support Agreement would be agreed with the customer which covers the terms and the scope.

Generally, the software development or API work we deliver is supported until customer acceptance, then, once in BAU, a support contract would be required

Service scope

Service constraints
The scope and deliverables will be agreed and documented in a SoW

User support

Email or online ticketing support
Email or online ticketing
Support response times
Usually within 30mins. SLW is for 2hours. Times vary based on the support agreement.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
A customer Slack channel can be used
Web chat accessibility testing
None
Support levels
Multiple support options are available, they include: IoT Business Case Review. Project Planning. Site Surveys with Risks & Methods. Physical installations. SDK Bespoke Application, API with back office systems. Machine Learning & Predictive Analytics. Basic support includes: 2nd line access to support Remote diagnostics Proactive performance monitoring and alerting Support with data standardisation Charged as a % of the monthly spend Premium Support Added support for onside support Charged as a % of the monthly spend Commercial, project and technical support services are all available

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
IQS
ISO/IEC 27001 accreditation date
16/07/2023
What the ISO/IEC 27001 doesn’t cover
Elements that sit outside of the application and company operation, such as 3rd party services, integrations and coding
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • ISO 22301 - business continuity
  • ISO 9001 - Quality

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Commitment to Reduce Carbon Footprint and Climate-Related Initiatives In alignment with our commitment to reducing our ecological impact, we are dedicated to collaborating with our customers and suppliers to contribute to environmentally sustainable initiatives that improve ecosystems and reduce ecological impact. Our primary objective is to minimise the environmental impact of our operations. Focus on Environmental Impact Reduction Our main focus is to engage in discussions with our customers to explore collaborative approaches for reducing the environmental impact, particularly by minimising non-essential travel, to reduce energy usage and wastage of time and materials, all of which have an impact on operational consumption. As we transition back to regular operations, we are focused on reducing our physical impact, including initiatives such as flexible working, minimising printing, and enhancing recycling efforts. We are committed to optimising our physical office requirements to ensure efficient resource utilisation. Future-Focused Solutions and Efficiency We are dedicated to designing future-oriented solutions that embed efficiency into our design and delivery processes. Leveraging the momentum generated by the pandemic, we aim to build on successful new working methods. At Cirro, we are continually looking to identify potential improvements in the way we work to improve our operational efficiencies which directly impact energy usage, travel or ecological impact. By championing these initiatives, we are steadfast in our commitment to not only reduce our own ecological impact but also to actively engage with our stakeholders to foster environmental sustainability and support initiatives that have a positive impact on our world.

Equal opportunity

Delivering Social Value Theme 4 and PPN 06/20 Model Award Criteria In the following section, we elaborate on our approach to fulfilling Social Value Theme 4 and the relevant PPN 06/20 Model Award Criteria Our strategy, aligned with WSP’s 2022-24 Inclusion & Diversity Strategy, encompasses the following initiatives: Skill Development for Underrepresented Groups We are committed to supporting the development of new skills that lead to recognised qualifications for underrepresented groups. Addressing Inequality in Employment, Skills, and Pay We will demonstrate a clear commitment to identifying and addressing inequality in employment, skills, and pay within the contract workforce. This includes implementing time-bound action plans to monitor the inclusion and progression of full-time equivalent (FTE) employees from underrepresented groups. Supporting In-Work Progression Our approach includes support for in-work progression, aiming to assist individuals from disadvantaged or minority groups in transitioning into higher-paid roles by developing new skills relevant to the contract. Real-World Equal Opportunity When recruiting, Cirro has a policy to ensure that all names, ages, race or gender details are removed from CVs, so we focus on interviewing and employing the most suitable person for the role.

Wellbeing

Wellbeing Initiatives In our commitment to prioritising the well-being of our teams, we are dedicated to supporting the health and well-being of our employees, contractors, suppliers and customers. Flexible Working Support We offer flexible working conditions to our staff. They have a clearly defined job description, they know what needs to be done and they have the flexibility they need to be able to do that whilst balancing home life, physical and mental health. Internal Support Cirro’s works typically in virtual teams, it’s important that we have ‘virtual’ tea breaks and have regular discussions. Cirro also keeps an eye on the level of output expectations and workloads of employees to ensure the right resourcing levels and workloads. During periods of high-intensity working, such as working on tenders, delivering projects or whatever it might be, Cirro ensure employees take time out once this is more practically possible to ensure employees can refresh and relax.

Pricing

Price
£500 to £1,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.