Kin and Carta

Microsoft Cloud Analytics and AI Platforms

Kin+Carta designs, builds and runs Microsoft Azure Cloud Analytics and AI Platforms. Establish your vision and strategy for data democratisation and desiging a modern data architecture. Make use of Azure technologies such as Data Lake Gen2, Synapse Analytics, PowerBI, Databricks, AzureML, SQL Serverless and more. Modernise your data stack.

Features

• Data Vision
• Data Architecture
• Data Maturity Assement
• Data Platform Design
• Azure Data Lake and Data Factory Implementation
• Azure Synapse Analytics Implementation
• Azure Machine Learning Implementation
• PowerBI Implementation
• Data Modelling (SQL / Python / Scala)
• Data Pipeline Development (Azure Data Factory, Stream Analytics, Event Hub)

Benefits

• Provides a clear path to value for data platform investment
• Ensures data architecture is fit for the future and scalable
• Understand data maturity, opportunites and risk relative to other companies
• Ensure data platform is sustainable, cost effectivene and value adding
• Automate repeated decisions to reduce workload on staff
• Gain deeper understanding of key trends within the data
• Leverage Artificial Intelligence (AI) into workflows, decisions and products

£380.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@kinandcarta.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

337836733650830

Contact

James Davis
07914966898
public.sector@kinandcarta.com

Planning

• Planning service: Yes
• How the planning service works: By helping buyers form a clear data strategy and a outline architecture we can provide an investment road map for Azure cloud enviroments and analytics technologies that is tailored to the current and future needs of the organisation. ; ; Once completed we will be able provision the intial environments for any migration of applications and creation of products and applications within the architecture.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure Data Services
  • Microsoft Azure Synapse Analytics, SQL Serverless & SQL Dedicated Pools
  • Microsoft Azure Kubernetes
  • Microsoft Azure Event Hub and Stream Analytics
  • Microsoft Azure Data Lake
  • Microsoft Power BI
  • Microsoft Purview
  • Microsoft Azure Databricks
  • Microsoft Azure DevOps
  • Microsoft Azure Data Factory

Training

• Training service provided: Yes
• How the training service works: We work closely with our clients and partners to ensure that we’re not just delivering, but building capabilities and upskilling teams. As we identify training needs throughout our engagement, our highly experienced resources work closely with you to embed best practices, coach, and upskill digital teams. We ensure that the knowledge we gain through each phase of delivery is transferred to your team in accessible and re-usable formats, supported by 1-to-1-or-more knowledge transfer activities such as workshops or pairing. Our aim is to super-charge our clients’ capabilities so that the products and services we implement are able to be supported in a BAU capacity by our clients’ teams.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can migrate data mart, data warehouse and data lake workloads in order to provision your Microsoft Azure Data Platform. For example, migrating from Microsoft, Oracle or Teradata on premise data warehouses or data marts into Microsoft Azure Cloud enable equivelants. We also migrate BI workloads from tools such as Microstragy, Qlick and Tableau into Microsoft PowerBI.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure Data Lake
  • Microsoft Azure Synapse Analytics, SQL Serverless & SQL Dedicated Pools
  • Microsoft PowerBI

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: All Azure Data Platform implementations will be quality assured to a high standard and built using modern DevOps methods with automated unit and integration testing build into the deplotyment pipelines. Performance testing and tuning will be performed as standard as part of any data pipeline or service, this is performed both on the duration and cost of running data pipelines and the performance and cost of user based query execution.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Security testing
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: As we work with your team to discover, define and develop your cloud products and services, considering the long-term plan for operation and support will be key in achieving its outcomes and meeting organisational service resilience standards.; ; As the product or service evolves towards live, our team will work with your product and operational leaders to ensure that there is clarity in the desired operational KPIs, and the operational model through which it will run. This will inform a clear set of functional and non-functional requirements that ensure the service is built with resilience and operation in mind.; ; We can play various roles in support; from advising on the appropriate operating model to ensure service resilience, training your existing support function, through to putting in place dedicated teams with well defined SLAs to execute on the model. ; ; We have a wealth of experience supporting cloud platforms and products, delivering high criticality support at 2nd and 3rd line, up to 24/7, using both in-team DevOps enabled support and dedicated service desks.

Service scope

• Service constraints: As the software that this offering relates to is managed and provided by Microsoft, their terms of service govern the use of the platform. ; ; Our strategy service has no service constraints attached.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Typical SLA response times:; P1 (Critical) - 15 mins response, 1 hr target resolution; P2 (High) - 30 mins response, 4 hour target resolution; P3 (Medium) - 3 hour response, 8 hour target resolution; P4 (Low) 5 hours response, 16 hours target resolution; P5 (Change) - 8 hour response, resolution at next scheduled release, case by case; Out of hours is available - SLA agreed based on needs.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Kin + Carta operates a support service desk that can work to agreed SLA terms. Our standard support service operates during normal UK business hours, with the option for extended hours or complete 24/7/365 where required. We operate with standard response and resolution times built into an SLA, operating a tierd support structure. The terms of the SLA can be bespoke depending on the requirements of the service. In addition to service desk engineers and 2nd/3rd line engineers, we also include a Service Manager who has operational responsibility for the overall service.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft Office, Dynamics, Azure, AWS, GCP, G-Suite, Optimizely, Full Story

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Equal opportunity:

  Equal opportunity

  Equal opportunity; ; Equal opportunity Equal opportunity Kin+Carta recognises that there are significant skills shortages in DDaT generally in the UK, across all geographies - in addition, the tech sector is not a diverse industry, with many underrepresented groups including women, people of colour, and those with a disability. To help address this issue we launched a comprehensive IDEA (inclusion, diversity, equity and awareness) programme in July 2020, with the goal for our business to be as representative as the communities in which we work (London, Manchester, Liverpool and Edinburgh). This involved a review of our recruitment and progression processes and resulted in increased focus on hiring from underrepresented groups, and additional assistance with career development progression for underrepresented groups. Through this contract, we would continue our efforts to address skills shortages and provide employment, development and progression opportunities for underrepresented groups in our sector, through offering work experience, our internship programme and skills development training. We currently have robust training programmes across our departments including on-the-job coaching, as well as initiatives such as women leadership and BAME accelerator programmes. In 2022, as part of the K&C Academy, we will be supporting a minimum of 10 funded technical apprenticeships. Our academy will train and educate new employees to become the developers and engineers of the future. We will be implementing further programmes including: - Junior talent accelerator programme, which sees junior talent from all backgrounds hired into the business and led through an intensive training programme; - Multiple learning paths programme for more experienced people; - Partner certification programmes in Google, Microsoft and Amazon; - Leadership development including leadership team coaching.

Pricing

• Price: £380.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at public.sector@kinandcarta.com. Tell them what format you need. It will help if you say what assistive technology you use.