Zephyr for Jira Training: The Basics
Learn best practices for test software with Zephyr for Jira.
After attending, attendees will be able to create, manage and organise test cases, and report on test cycles.
Features
- Zephyr for Jira Training: The Basics
Benefits
- After attending this course, attendees should be able to:
- Create and import test cases
- Organise test cases
- Create test cycles to execute sets of tests
- Assign tests, and test cycles
- Use traceability reports from stories to test cases
- Search tests and execution cycles
- Export test data
Pricing
£2,000 a unit
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@bdq.cloud.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 13
Service ID
3 3 8 1 8 7 5 3 7 0 6 5 5 2 5
Contact
BDQ
Dominic Bush
Telephone: +44 (0)844 8265 236
Email: enquiries@bdq.cloud
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- BDQ provide training via Teams or Zoom. Courses and workshops are delivered by product experts
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Support is normally offered remotely, however BDQ are happy to discuss your requirement, by arrangement
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Monday - Friday 9am - 5pm, excluding UK Public Holidays. Our response time is between 4 hours and 2 days depending on the severity of the issue. Out of hours support is available at additional cost.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Web chat support is available via Microsoft Teams or Zoom.
- Web chat accessibility testing
- None.
- Support levels
- We provide on-demand support to customers requiring assistance, via Cloud Support Engineers and Technical Account Managers. Please see our pricing document for more detail about the costs associated with our different levels of support.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Atlassian, Zephyr
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Wellbeing
-
Wellbeing
BDQ operates a modern, inclusive set of working practices, providing a supportive working environment that takes account of the needs of individual employees, whether they might require flexible hours, mentoring and support, or even company loans to assist with relocations etc. Pay rises are awarded annually at or above inflation to ensure pay keeps pace with the cost of living, and the annual review process is also used to seek opportunities to provide additional help and support to employees.
Many of the Cloud-based services we resell and support have extensive collaboration features, providing various communication channels to promote productivity and flexible working. BDQ staff use many of these services in their day-to-day work, ensuring adoption across the organisation and familiarity with the services to better promote best practices with customers.
The use of these collaboration tools supports flexible working and work from home policies and maintains the social interaction of the office, despite disparate working locations, that is so essential to mental health and wellbeing. These benefits are felt among BDQ staff and the staff of our customers, and in the interactions between them.
Training, including the opportunity to achieve certifications and accreditations in the services, is provided to all staff, and the benefit of this knowledge is transferred to customers own staff through the various training courses and workshops that BDQ provides.
Retrospectives are carried out at the end of each major assignment to seek internal feedback and learn lessons, giving employees a stake in how the business is run. These sessions improve not only BDQ’s internal processes and procedures, but may also lead to significant business decisions, such as a recent Board decision to offer additional discounts to charities seeking our services.
Together, these practices promote a collaborative, consultative working culture within and between BDQ and our customers.
Pricing
- Price
- £2,000 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@bdq.cloud.
Tell them what format you need. It will help if you say what assistive technology you use.