OCF LIMITED

OCF - YellowDog Platform

YellowDog is a compute workload management platform that schedules and provisions workloads whether they are on-premise or across a public or private cloud. Using YellowDog, customers can build HPC scale clusters in the cloud, in any and multiple locations around the world.

Features

  • YellowDog Native Workload Manager / Scheduler
  • Object Storage
  • Image Registry
  • Provisioning Strategies
  • Auto Provisioning Strategies
  • Meta Scheduling
  • Usage Allowances
  • Active Directory integration
  • YellowDog Cloud Pricer

Benefits

  • Single interface
  • Boost business throughput
  • Remove complexity and operation risk
  • Lower support overhead
  • Applies cost efficiencies
  • Business continuity
  • Single view on cost and consumption
  • Consistent and centralised user management

Pricing

£16,600 a licence a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

3 3 8 8 9 8 5 2 5 7 5 5 2 7 8

Contact

OCF LIMITED Megan Stroud
Telephone: 0114 257 2200
Email: Tenders@ocf.co.uk

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
AWS, Azure, Alibaba, Google and Oracle
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
YellowDog has no service constraints
System requirements
Customer cloud account

User support

Email or online ticketing support
Yes, at extra cost
Support response times
OCF's SLA provide a 4 hour response to service incidents with a service level target of within 1 hour, between 9:00 - 17:30 Monday to Friday. OCF do not provide weekend support as part of our standard SLA
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
All support contracts have an agreed SLA. Included service hours are 9:00 to 17:30 Mon-Fri with a 4 hour response. Support contracts are priced according to the supported service/s and SLA requirements. Enhanced support SLAs are available and can be tailored to customer requirements. OCF allocates an Account Manager to each client.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Online training, user documentation and videos. YellowDog also provides cloud OS Images and workload examples for adaptation and use.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data extraction will be discussed with the customer at the end of the contract and an implementation plan to extract any data will be performed if required
End-of-contract process
Licenced software, services and SLAs are only valid for the period of the contract. Prior to the end of the contractual date, a renewal notice will be provided to the customer which will give them the option to renew this service under a new contract. Pricing for this will be discussed with the customer at the end of the contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • MacOS
  • Windows
  • Other
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Web based interface which provides access to the YellowDog service platform
Accessibility standards
None or don’t know
Description of accessibility
The service interface has not been specifically designed/certified against WCAG standards, however has been designed and implemented with user accessibility requirements in mind.
Accessibility testing
Assistive technology users are able to use the service interface with ease.
API
Yes
What users can and can't do using the API
Java and Python SDKs
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Customisation features can be found within YellowDog's product documentation

Scaling

Independence of resources
The YellowDog Platform is scaled according to the maximum usage level allocated to each customer.

Analytics

Service usage metrics
Yes
Metrics types
YellowDog software provides standard service metrics including group usage, user usage, per job usage, location usage, multi-cloud usage and access auditing metrics.

YellowDog are continually improving the service offering as such these metrics are subject to change and improvement.
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
YellowDog

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can export usage and log data from the YellowDog Platform. Users can also use YellowDog to download data from the cloud providers object storage services.
Data export formats
  • CSV
  • Other
Data import formats
Other

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Service level agreements can be discussed with the customer directly and priced and purchased as appropriate to ensure these suit the requirements of the customer.
Approach to resilience
Available upon request
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
All new members of staff are DBS checked.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Industry best practice in line with ISO27001
Information security policies and processes
Industry practice in line with ISO27001

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
YellowDog employs a change management process for all services using both continuous deployment and integration and automated testing.
YellowDog also employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation. YellowDog also run live development, test and staging environments before deployment to Production
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
YellowDog employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation that may affect the use and operation of 3rd party libraries and services that we use.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
YellowDog monitors all services 24/7 with Alerts sent to our Operations Team.
YellowDog is in the process of implementing a Security information and event management (SIEM) solution
Incident management type
Supplier-defined controls
Incident management approach
YellowDog follows ISO 27001 best practices and governance for Incident Management processes and response.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
Yes
Connected networks
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)

Social Value

Fighting climate change

Fighting climate change

OCF is a leading high-performance compute and storage provider and integrator of complex technology-based solutions. We are a Small to Medium enterprise of less than fifty employees and our reputation is extremely important to us, built over years of trading. OCF complies with all relevant environmental regulations and conduct operations in an environmentally sound manner. We use the following principles to guide our efforts: - Aggressively pursue continuous improvement in our environmental performance - OCF has signed the SME Climate Commitment to reduce our carbon footprint 50% by 2030 and achieve net zero by 2050, as well as annual reporting. - OCF has registered to the NETpositive Engagement Tool and created a bespoke sustainability action plan - A sustainability check is performed on all decisions made at board level ‘Reduce, Reuse and Recycle’ in product development, deployment marketing and facility management - Staff kitchens are supplied with reusable cutlery and crockery (removing single use plastics), and water fountains encourage the use of reusable water bottles. - Meeting agendas and minutes are circulated electronically, and “paperless” working practices are encouraged - OCF recycle paper/cardboard waste. - Actively promote environmental responsibility among our employees and encourage them to take environmental initiatives - Working from home is possible for all staff, reducing emissions from commuting - Staff are supported in choosing low carbon transport options for commuting and long-distance business travel - Pursue the aims listed in our Corporate Social Responsibility Policy - Strive to ensure that suppliers agree to comply with environmental regulations - All new suppliers are asked whether they comply with environmental regulations - Pursue the aims listed in our Sustainable Procurement Policy - Clearly communicate OCF’s environmental policy, practices, and impact to interested parties Sustainability is a continual process, not an achievement, and OCF is committed to that end.
Covid-19 recovery

Covid-19 recovery

The Covid 19 crisis impacted the world over and the effect on businesses and employment is still being felt. It is therefore hugely important that a plan for Covid 19 recovery is adopted by UK government and businesses.
Whilst OCF continued to work and recruit throughout the pandemic, OCF processes have changed to adapt to the ever-changing pandemic response. In order to suppress the virus, OCF implemented strict guidance and procedures for continuing our work in a safe manner and restricting movement to control the spread of the virus. Whilst restrictions in the UK have eased, OCF continue to monitor and review our procedures to guarantee the safety of our staff, customers, and suppliers.
Digital technologies have become pivotal in the response and recovery from Covid 19; as a SME, OCF are able to support the UK businesses in their pursuit to enhance their technical capabilities and resources.
OCF work with local recruiters / apprenticeship providers to boost jobs within the local area where the role allows.
Tackling economic inequality

Tackling economic inequality

As part of the OCF International Organisation of Standardisation (ISO) policies and procedures, it is OCF’s responsibility to evaluate and review ourselves and our partners/suppliers ethical trading & equal opportunity policies. This is to ensure that we are working in the best way to promote economic inequality. OCF have a payment code which is committed to paying suppliers on time.
OCF maintain a recruitment policy which includes apprenticeship and graduate programmes which provides opportunities and experience to kickstart careers within high-performance computing. This, in coordination with our training programmes, is helping provide high skilled people within the industry.
In addition to this, OCF are a member of the ‘Living Wage Foundation’ which ensures good business practice for equal and fair pay. Each job role within the organisation has an assigned pay band which is assessed regularly and ensures fair and equal pay across teams.
Equal opportunity

Equal opportunity

Everyone should have the right to equal access to employment, pay, training and development. At OCF, supported by our ‘Equal Opportunities Policy’, we aim to promote inclusion and diversity across the workplace to help make a fairer and equal society. OCF have a documented recruitment procedure which has clear steps to follow when advertising and posting a work opportunity. The procedure ensures that all candidates are reviewed on their ability, skills and where necessary, qualifications, to fulfil the needs of the role. This is then backed by our ISO 9001:2015 skills assessment procedures which ensures all employees are trained and reviewed in line with skills necessary to complete their job role.
Diversity and inclusion are promoted within our staff with training and feedback forums. OCF have a no-tolerance discrimination policy which is detailed within the OCF Employment Contract and Staff Handbook.
In addition to this, OCF are a member of the ‘Living Wage Foundation’ which ensures good business practice for equal and fair pay.
OCF have recently been in contact with some local colleges to invest training time into providing secondary school pupils to understand the career options within our industry and provide guidance; this in benefit allows OCF to learn ways to engage, adapt and support the future of tomorrow.
Wellbeing

Wellbeing

Investing and promoting in employee wellbeing is at the heart of OCF and our approach. OCF’s wellbeing programme includes qualified Mental Health First Aiders & Mental Health in the Workplace initiative, occupation health services for both employees and managers, flexible ‘working from home’ to promote a better work-life balance, team and one-to-one sessions to promote better engagement, and various health schemes which provide access to medical, complementary and preventative treatments. In addition, focus is given to how further OCF can achieve wellbeing and morale in the workplace by access to an anonymous suggestion & voting platform which allows the employees to recommend or comment on additional initiatives and engagements which they feel would benefit our teams.
The training needs of our teams is continually evaluated to ensure that our staff are supported to understand how to handle and promote safe working practices. Please see below some of the certifications in which our team hold:
- First Aid at Work
- Mental Health First Aider
- Fire Safety
- Managing Safely
- Working Safely
- Menopause Awareness

Pricing

Price
£16,600 a licence a year
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.