OCF LIMITED

OCF - YellowDog Platform

YellowDog is a compute workload management platform that schedules and provisions workloads whether they are on-premise or across a public or private cloud. Using YellowDog, customers can build HPC scale clusters in the cloud, in any and multiple locations around the world.

Features

• YellowDog Native Workload Manager / Scheduler
• Object Storage
• Image Registry
• Provisioning Strategies
• Auto Provisioning Strategies
• Meta Scheduling
• Usage Allowances
• Active Directory integration
• YellowDog Cloud Pricer

Benefits

• Single interface
• Boost business throughput
• Remove complexity and operation risk
• Lower support overhead
• Applies cost efficiencies
• Business continuity
• Single view on cost and consumption
• Consistent and centralised user management

£16,600 a licence a year

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adean@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

338898525755278

Contact

Andrew Dean
0114 257 2200
adean@ocf.co.uk

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: AWS, Azure, Alibaba, Google and Oracle
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: YellowDog has no service constraints
• System requirements: Customer cloud account

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: OCF's SLA provide a 4 hour response to service incidents with a service level target of within 1 hour, between 9:00 - 17:30 Monday to Friday. OCF do not provide weekend support as part of our standard SLA
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: All support contracts have an agreed SLA. Included service hours are 9:00 to 17:30 Mon-Fri with a 4 hour response. Support contracts are priced according to the supported service/s and SLA requirements. Enhanced support SLAs are available and can be tailored to customer requirements. OCF allocates an Account Manager to each client.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online training, user documentation and videos. YellowDog also provides cloud OS Images and workload examples for adaptation and use.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data extraction will be discussed with the customer at the end of the contract and an implementation plan to extract any data will be performed if required
• End-of-contract process: Licenced software, services and SLAs are only valid for the period of the contract. Prior to the end of the contractual date, a renewal notice will be provided to the customer which will give them the option to renew this service under a new contract. Pricing for this will be discussed with the customer at the end of the contract.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Web based interface which provides access to the YellowDog service platform
• Accessibility standards: None or don’t know
• Description of accessibility: The service interface has not been specifically designed/certified against WCAG standards, however has been designed and implemented with user accessibility requirements in mind.
• Accessibility testing: Assistive technology users are able to use the service interface with ease.
• API: Yes
• What users can and can't do using the API: Java and Python SDKs
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Customisation features can be found within YellowDog's product documentation

Scaling

• Independence of resources: The YellowDog Platform is scaled according to the maximum usage level allocated to each customer.

Analytics

• Service usage metrics: Yes
• Metrics types: YellowDog software provides standard service metrics including group usage, user usage, per job usage, location usage, multi-cloud usage and access auditing metrics. ; ; YellowDog are continually improving the service offering as such these metrics are subject to change and improvement.
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: YellowDog

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export usage and log data from the YellowDog Platform. Users can also use YellowDog to download data from the cloud providers object storage services.
• Data export formats:
  • CSV
  • Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Service level agreements can be discussed with the customer directly and priced and purchased as appropriate to ensure these suit the requirements of the customer.
• Approach to resilience: Available upon request
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: All new members of staff are DBS checked.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Industry best practice in line with ISO27001
• Information security policies and processes: Industry practice in line with ISO27001

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: YellowDog employs a change management process for all services using both continuous deployment and integration and automated testing.; YellowDog also employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation. YellowDog also run live development, test and staging environments before deployment to Production
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: YellowDog employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation that may affect the use and operation of 3rd party libraries and services that we use.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: YellowDog monitors all services 24/7 with Alerts sent to our Operations Team. ; YellowDog is in the process of implementing a Security information and event management (SIEM) solution
• Incident management type: Supplier-defined controls
• Incident management approach: YellowDog follows ISO 27001 best practices and governance for Incident Management processes and response.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)

Social Value

• Fighting climate change:

  Fighting climate change

  OCF is a leading high-performance compute and storage provider and integrator of complex technology-based solutions. We are a Small to Medium enterprise of less than fifty employees and our reputation is extremely important to us, built over years of trading. OCF complies with all relevant environmental regulations and conduct operations in an environmentally sound manner. We use the following principles to guide our efforts: - Aggressively pursue continuous improvement in our environmental performance - OCF has signed the SME Climate Commitment to reduce our carbon footprint 50% by 2030 and achieve net zero by 2050, as well as annual reporting. - OCF has registered to the NETpositive Engagement Tool and created a bespoke sustainability action plan - A sustainability check is performed on all decisions made at board level ‘Reduce, Reuse and Recycle’ in product development, deployment marketing and facility management - Staff kitchens are supplied with reusable cutlery and crockery (removing single use plastics), and water fountains encourage the use of reusable water bottles. - Meeting agendas and minutes are circulated electronically, and “paperless” working practices are encouraged - OCF recycle paper/cardboard waste. - Actively promote environmental responsibility among our employees and encourage them to take environmental initiatives - Working from home is possible for all staff, reducing emissions from commuting - Staff are supported in choosing low carbon transport options for commuting and long-distance business travel - Pursue the aims listed in our Corporate Social Responsibility Policy - Strive to ensure that suppliers agree to comply with environmental regulations - All new suppliers are asked whether they comply with environmental regulations - Pursue the aims listed in our Sustainable Procurement Policy - Clearly communicate OCF’s environmental policy, practices, and impact to interested parties Sustainability is a continual process, not an achievement, and OCF is committed to that end.
• Covid-19 recovery:

  Covid-19 recovery

  The Covid 19 crisis impacted the world over and the effect on businesses and employment is still being felt. It is therefore hugely important that a plan for Covid 19 recovery is adopted by UK government and businesses. ; Whilst OCF continued to work and recruit throughout the pandemic, OCF processes have changed to adapt to the ever-changing pandemic response. In order to suppress the virus, OCF implemented strict guidance and procedures for continuing our work in a safe manner and restricting movement to control the spread of the virus. Whilst restrictions in the UK have eased, OCF continue to monitor and review our procedures to guarantee the safety of our staff, customers, and suppliers.; Digital technologies have become pivotal in the response and recovery from Covid 19; as a SME, OCF are able to support the UK businesses in their pursuit to enhance their technical capabilities and resources.; OCF work with local recruiters / apprenticeship providers to boost jobs within the local area where the role allows.
• Tackling economic inequality:

  Tackling economic inequality

  As part of the OCF International Organisation of Standardisation (ISO) policies and procedures, it is OCF’s responsibility to evaluate and review ourselves and our partners/suppliers ethical trading & equal opportunity policies. This is to ensure that we are working in the best way to promote economic inequality. OCF have a payment code which is committed to paying suppliers on time.; OCF maintain a recruitment policy which includes apprenticeship and graduate programmes which provides opportunities and experience to kickstart careers within high-performance computing. This, in coordination with our training programmes, is helping provide high skilled people within the industry. ; In addition to this, OCF are a member of the ‘Living Wage Foundation’ which ensures good business practice for equal and fair pay. Each job role within the organisation has an assigned pay band which is assessed regularly and ensures fair and equal pay across teams.
• Equal opportunity:

  Equal opportunity

  Everyone should have the right to equal access to employment, pay, training and development. At OCF, supported by our ‘Equal Opportunities Policy’, we aim to promote inclusion and diversity across the workplace to help make a fairer and equal society. OCF have a documented recruitment procedure which has clear steps to follow when advertising and posting a work opportunity. The procedure ensures that all candidates are reviewed on their ability, skills and where necessary, qualifications, to fulfil the needs of the role. This is then backed by our ISO 9001:2015 skills assessment procedures which ensures all employees are trained and reviewed in line with skills necessary to complete their job role.; Diversity and inclusion are promoted within our staff with training and feedback forums. OCF have a no-tolerance discrimination policy which is detailed within the OCF Employment Contract and Staff Handbook.; In addition to this, OCF are a member of the ‘Living Wage Foundation’ which ensures good business practice for equal and fair pay.; OCF have recently been in contact with some local colleges to invest training time into providing secondary school pupils to understand the career options within our industry and provide guidance; this in benefit allows OCF to learn ways to engage, adapt and support the future of tomorrow.
• Wellbeing:

  Wellbeing

  Investing and promoting in employee wellbeing is at the heart of OCF and our approach. OCF’s wellbeing programme includes qualified Mental Health First Aiders & Mental Health in the Workplace initiative, occupation health services for both employees and managers, flexible ‘working from home’ to promote a better work-life balance, team and one-to-one sessions to promote better engagement, and various health schemes which provide access to medical, complementary and preventative treatments. In addition, focus is given to how further OCF can achieve wellbeing and morale in the workplace by access to an anonymous suggestion & voting platform which allows the employees to recommend or comment on additional initiatives and engagements which they feel would benefit our teams.; The training needs of our teams is continually evaluated to ensure that our staff are supported to understand how to handle and promote safe working practices. Please see below some of the certifications in which our team hold:; - First Aid at Work; - Mental Health First Aider; - Fire Safety ; - Managing Safely; - Working Safely; - Menopause Awareness

Pricing

• Price: £16,600 a licence a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adean@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.