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Astech

CMIS Committee Management & Paperless Meetings

CMIS is a web based, governance & meeting management software that is designed to assist and facilitate the committee and decisions management within your organisation. The software also facilitates paperless meetings, report/workflow management, corporate meeting calendar, members profile-pages and forward plans as well as a host of governance related functions.

Features

  • 3rd Party integration;Webcasting,social networking and RSS/XML web services
  • Production for all meeting/decision/committee management publications
  • E-petitions,Web library,Consultations,Outside Bodies,Election results
  • Members website; register of interests/declarations of interests
  • Fully integrated app to facilitate paperless meetings,with in-app voting
  • Workflows, report management and forward plans
  • Call-in/digests, Calendar and Diary integration
  • Notifications facilities,action tracking,subscription to updates
  • Robust security attributes applied at document,folder and library level
  • Multiple board and committee setup and management

Benefits

  • Full audit and visibility of your governance processes
  • Complete web based application – No software installation required
  • Paperless app reduces paper consumption and administration costs.
  • Accessibility compliant seamless website integration
  • Robust security attributes applied to documents/publications
  • Continual development of new features to meet legislative requirements
  • Security at the highest standard - ISO 27001
  • Reduce errors and delays through automating manual processes
  • Enhance the speed/accuracy of internal/external publications
  • Public engagement- open and transparent decision making process

Pricing

£7,000.00 to £10,000 a licence a year

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at MGregory@astech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 3 9 1 8 6 5 8 5 7 7 7 8 6 6

Contact

Astech Matt Gregory
Telephone: 01608 665588
Email: MGregory@astech.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
No - Not applicable
System requirements
  • Relevant up to date browser
  • No software installation
  • CMIS works from any modern day browser

User support

Email or online ticketing support
Email or online ticketing
Support response times
Astech operate a dedicated helpdesk that operates normal working hours Monday to Friday and out of hours support
• Category 1: Major - Critical: 2 hours by phone, planned approach to resolution confirmed in email within 4 hours.
• Category 2: Major - Significant impact: 2 hours by phone, planned approach to resolution confirmed in email within 8 hours.
• Category 3: Minor - Limited impact: 5 working days.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support via phone or email in line with our Support Service Level Agreement.
Dedicated Account Manager.
Online help system and customer forum also available.
Trainer support available remotely and on site in line with our Support Service Level Agreement
Support available to third parties
Yes

Onboarding and offboarding

Getting started
A comprehensive implementation and training service is provided with onsite/online initial training and configuration. Access to full online training and documentation. Full helpdesk support to help and guide users in software functionality
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Standard data formats can be provided, including XML and CSV
End-of-contract process
We supply customer's data included in the format already held by the system. Any additional work to support offloading would be chargeable at our standard rates.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The browser-based solution is designed to be responsive to the user interface.
The app is downloaded to the mobile device and focusses on a separate functional area.
Service interface
Yes
User support accessibility
WCAG 2.1 AA or EN 301 549
Description of service interface
Websites (Internal / Public); Desktop Admin Client (Windows); Tablet Apps (iOS/Windows/Android).
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
We use a number of testing tools which include, siteimprove and WAVE to ensure compliance is met.
API
Yes
What users can and can't do using the API
Users can pull selected data out of our system using our API.

Allows access to underlying data sets for repurposing by 3rd party developers.

Used to provide integration with 3rd party applications such as video-conferencing.
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
The application has a customisable 'look and feel' to compliment the buyer's own corporate branding.
Report templates can be designed by the buyers. Workflows and configuration can be carried out by the supplier or a technical user with supplier support.The system is hugely configurable, from website branding, agenda / minute / decision sheet / plan templates, to system parameters. Customisable elements are a mix between our support service and users being able to undertake the changes.

Scaling

Independence of resources
We utilise load balanced servers within our hosting environments.

Analytics

Service usage metrics
Yes
Metrics types
Basic public webpage usage is recorded by the system. The system also provides a vast amount of reporting functionality for example, but not exhaustive, management reports/ comprehensive set of reports/ real time dashboards
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Reporting data can be exported using our Extracts feature within the system.
Data export formats
  • CSV
  • Other
Other data export formats
Excel
Data import formats
  • CSV
  • Other
Other data import formats
Excel

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.95% uptime within specified Service Hours.
Approach to resilience
Fully N+1 resilient infrastructure to eliminate any single point of failure.
Outage reporting
Via our customer facing forum (which can also trigger email alerts).

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Username or password
  • Other
Other user authentication
ADFS / IP restrictions
Single sign-on (SAML 2.)
Access restrictions in management interfaces and support channels
Access is restricted by system administrators. Limited access roles granted.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Username or password
  • Other
Description of management access authentication
ADFS / IP restriction.
Single sign-on (SAML 2.)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Amtivo Group Limited trading as British Assessment Bureau
ISO/IEC 27001 accreditation date
06/05/2022
What the ISO/IEC 27001 doesn’t cover
.N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
Cyber Essentials
Information security policies and processes
Fully ISO 27001 accredited, with mandatory training and dedicated Information Security specialists in-house to monitor adherence.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Azure Devops is used to control the change management process. All changes are tested on an independent test platform prior to release.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Internal policies standards
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Available on request.
Incident management type
Supplier-defined controls
Incident management approach
Use of wiki for common events. Freshdesk helpdesk system for logging and reporting of incidents. Users can report incidents via email/ phone/ Freshdesk portal.

The Service Desk manages end user Service Requests, Incidents and Requests for Change (RFCs) which can be logged by e-mail, telephone and web portal.

Monthly customer reports will detail incident information.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

Covid-19 recovery

Astech understands the challenges technology buyers face in a post-COVID landscape. The pandemic highlighted the need for flexible, adaptable solutions that ensure business continuity even amidst disruptions. That's where CMIS comes in. CMIS is a powerful web-based solution designed to transform your organisation's agility and resilience. Here's how CMIS empowers you and supports COVID-19 recovery:
• Remote Work Without Compromise: CMIS eliminates geographical limitations. Accessible from any location with an internet connection, CMIS empowers your team to work seamlessly, regardless of physical location. This fosters business continuity even during unforeseen circumstances like COVID-19 lockdowns.
• Improved Collaboration in a Distributed Workforce: CMIS facilitates effortless collaboration across teams and departments. Real-time access to critical information and streamlined document management ensure everyone stays on the same page, regardless of location.
• Enhanced Business Continuity: CMIS safeguards business continuity by ensuring critical data and documents are readily accessible, even during disruptions. This minimizes downtime and keeps your operations running smoothly.

Equal opportunity

At Astech, we believe in fostering a diverse and inclusive work environment where everyone feels valued, respected, and empowered to reach their full potential. We recognise the importance of equal opportunities in achieving excellence and driving success in the technology sector. We do this by:
• Maintaining Diversity Focus: We actively promote diversity in our recruitment process, attracting candidates from a variety of backgrounds, experiences, and abilities. We leverage diverse recruitment platforms and utilise unbiased interview panels to ensure a fair selection process.
• Focusing on Skills and Qualifications: Our interview and selection processes focus on a candidate's skills, qualifications, and cultural fit for the role, eliminating any potential bias based on factors like race, gender, sexual orientation, age, or disability.
• Operating an Inclusive Environment: We cultivate a work environment that celebrates diversity and promotes mutual respect. We provide unconscious bias training to our team members and foster open communication channels to address any potential concerns regarding discrimination.
• Providing Equal Access to Opportunities: We ensure equal access to professional development opportunities, training programmes, and career advancement paths for all team members, regardless of background.
• Driving Accessibility: We are committed to creating a physically accessible workplace and actively explore ways to make our services accessible to wider cohorts, including those with disabilities.
• Maintaining Compliance with Regulations: We adhere to all relevant equal opportunities legislation and regulations within the country we operate in, including the Equality Act 2010.
• Promoting Diversity in the Tech Sector: We actively participate in industry events and initiatives focused on promoting diversity and inclusion within the technology sector.

Wellbeing

At Astech, we understand the undeniable link between employee wellbeing and business success. That's why we prioritise creating a work environment that cultivates a healthy and motivated team. We do this by:
• Promoting Flexible Work Arrangements: We offer flexible working options, including remote work opportunities, to promote a healthy work-life balance. This allows employees to manage personal commitments without sacrificing professional pursuits.
• Compressed Workweeks: Astech explores compressed workweek models for eligible teams, allowing for more dedicated personal time without compromising productivity.
• Offering Generous Time Off: We recognise the importance of disconnecting and recharging. We offer competitive vacation packages and encourage employees to utilise them fully.
• Promoting Health and Wellness Programmes: We actively promote healthy practices through on-site fitness programmes, gym memberships, and health insurance options. We also encourage participation in wellness challenges and provide resources on healthy living.
• Driving Mental Health Initiatives: We prioritise mental wellbeing by offering access to confidential counselling services and promoting open communication about mental health. This helps create a supportive environment where employees feel comfortable seeking help when needed.
• Provide Ergonomic Workstations: We invest in ergonomic furniture and equipment to promote physical comfort and prevent injuries.
• Promoting Learning and Development Opportunities: Astech provides ongoing training and development opportunities to help employees expand their skillsets and advance their careers. This fosters a sense of growth and purpose within the team, as well as acknowledging and rewarding employee achievements to drive a culture of appreciation and celebrate individual contributions.

Pricing

Price
£7,000.00 to £10,000 a licence a year
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at MGregory@astech.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.