BMT LIMITED

Agile Development

BMT provide an agile software development service, adopting the Government Digital service (GDS) Agile methodology (and frameworks including SAFe) for software design and delivery. We are experienced in adopting Scrum and Kanban approaches. Our service includes user research, UI/UX, DevOps, Continuous Integration (CI) and approaches comprising Test Driven Development (TDD).

Features

• User-centric approach including user research and User Journey mapping
• User Experience (UX)/User Interface (UI)
• User Workshops, Storyboarding & Wireframing
• Agile Software Design & Development
• DevOps, Continuous Integration (CI) & Continuous Delivery (CD) pipelines
• System Testing, Load/Performance Testing
• Database Design & Development
• Application Programming Interface (API) Design & Development
• Content Management System (CMS) implementation
• Agile coaching

Benefits

• Responsiveness to Change – supports changing business needs
• Early Business Benefit – highest priority requirements available much earlier
• Reduced Risk – early visibility of functionality and continuous/regular engagement
• Increased Quality – our emphasis is software quality over scope
• End-to-end solutions/services – from discovery to cloud hosting/support
• Reduction of business process effort, resources and timescales
• Reduction of ongoing costs for our clients
• Better exploitation and usage of information for more informed decision-making
• Technology-agnostic – select the technologies suitable for you
• Knowledge & Skills transfer

£845 to £2,360 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bidding.UK-Europe@uk.bmt.org. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

339447032884051

Contact

Edyta Redfern
07717705919
Bidding.UK-Europe@uk.bmt.org

Planning

• Planning service: Yes
• How the planning service works: We use collaborative and agile working practices. We are user focused and identify relevant stakeholders, working closely to understand their user needs, business requirements and pain points. We assess your requirements and communicate what data services suit and support your goals. We are technology agnostic.; ; We undertake "Discovery" activities that scale according to the size your project. In the case of legacy systems we review existing data architectures and perform gap analysis (current baseline and future need). ; ; We provide design and modelling services from roadmaps to deployment strategy. We undertake feasibility studies and rapid prototyping to assess potential architectural and data modelling solutions. ; ; We utilise our experience within the defence and security sectors and our adherence to our ISO27001 accreditation to investigate and advise on security considerations and data classification. ; ; Combining our security, big data, data architecture and data modelling expertise we provide our clients with user-need focused solutions that are secure, scalable and exploit open data standards.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: BMT has experience in providing training courses for UK government and industry organisations. We provide training on the delivered solution. We provide classroom and interactive training options. We also provide coaching and mentoring to embed learning. ; ; Example training services:; • Detailed demonstrations on how to use specific areas of systems and contain a mixture of presentation slides and live user demonstrations.; • On-site training and walkthrough on the solution ; • Provision of User manuals; • Training presentations with the content tailored to which areas the session attendees are from and what their key objectives and requirements are. In addition to classroom training courses.; • Online interactive training options. Our reach-back service has extensive experience in outlining learning outcomes and ensuring each outcome is achieved through specifically designed interactive modules and quizzes. The quizzes are intentionally kept simple and lightweight as our specialists, through their years of experience of building on-line learning packages, believe its key to maintaining motivation throughout the course. We also develop and deliver interactive training courses rich with relevant and practical information which engage participants through discussion, case studies and exercises.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We communicate effectively with your stakeholders and end-users to ensure they understand the potential benefits and the impact, scope and scale of change needed during implementation to bring about transformation. ; ; We offer a combination of approaches to the delivery of a Data Migration service that are most appropriate in your particular situation: - Fully managed service - we manage the ICT implementation and report back to you on agreed metrics at agreed intervals - Consultancy - through the provision of specialists into your implementation teams to provide specific skills where there is a deficit - Mentoring – upskilling of your implementation team through mentoring to enable the team to deliver the required implementation - Implementation Training - working with you to design and, if required, deliver training to upskill your implementation team when a greater degree of upskilling is required.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Data Quality: Since poor data quality is one of the most common causes of failure in analytics projects, BMT offers its services to analyse the quality of your data and apply cleansing techniques. ; Algorithm Validation: Another challenge for machine learning projects arises when models have been “overfit”, this is when a model appears to perform well during training but proceeds to show degraded performance on unseen data. Model validation techniques can be used to evaluate model performance across many cuts of data (cross validation), and to ensure the training dataset has been drawn from a representative sample of the population. ; Our Software Quality Assurance service includes:; o Dedicated and experienced test team; o Appropriate testing performed through all phases of delivery; o Automated and fully traceable unit, system and integration testing; o Non-functional testing including performance, scalability and reliability; o Full User Acceptance Testing to ensure deliverables genuinely meet needs of users; Our flexible, business driven, agile processes ensure project progress is always aligned to strategic objectives and delivering benefits, even as they evolve over time. BMT is registered under ISO 9001 and TickITplus quality management and assurance and ISO27001 information security standards.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: BMT provide different cloud hosting support options, dependent on the criticality of the hosted system and the customer needs. All of our hosting options are backed up by a Service Team which is comprised of a number of experienced first line support technicians and second/third line software analysts, developers and test analysts. ; Our helpdesk support service is available between 07:00 – 17:00 (UK hours) Monday to Friday excluding Public Holidays. Users can call our helpdesk directly (on a Bath, UK fixed line) or email the helpdesk with any issues. Our support levels include different Service Level Agreement (SLA) options. Our SLAs have defined Severity Categories with associated reporting procedures and response/resolution timescales against all support requests.; We also provide a range of support across the initial stages of your Cloud services procurement including cost management, procurement, optimisation, efficiency analysis, process analysis, requirements analysis, budget setting, governance, modelling and process/guidance, schedule analysis and strategy alignment.

Service scope

• Service constraints: N/a

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: BMT provide different Service Level Agreement options, dependent on the criticality of the hosted system and the customer needs. All of our hosting options are backed up by a Service Team which is comprised of a number of experienced first line support technicians and second/third line software analysts, developers and test analysts.; ; Our helpdesk support service is available between 08:00 – 17:00 (UK hours) Monday to Friday excluding Public Holidays. Users can call our helpdesk directly (on a Bath, UK fixed line) or email the helpdesk with any issues. ; ; Our support levels include different Service Level Agreement (SLA) options. Our SLAs have defined Severity Categories with associated reporting procedures and response/resolution timescales against all support requests. ; ; The support options we provide include training packages comprising on-site classroom training sessions, administrable on-line training/guidance tools and web-enabled, interactive, training systems. Please refer to the Pricing Document for costs.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyds Register
• ISO/IEC 27001 accreditation date: 11/01/2023
• What the ISO/IEC 27001 doesn’t cover: All services are covered by ISO27001:2013
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • BMT systems comply with all regulatory, customer security requirements
  • BMT systems comply with all GOV.UK published Industry Security Notices
  • BMT systems designed using GOV.UK Secure by Design (SbD) principles
  • BMT systems were registered, accredited in DART Ref: ISN 2023/10

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  BMT is a socially responsible company, aware of the need for change and is committed to reducing negative environmental impacts. We actively address climate change through a comprehensive approach, that focuses on reducing our internal carbon footprint and promoting sustainability across our operations. Having been ISO14001:2015 accredited since June 2018, BMT is committed to being an organisation that improves its environmental performance through the internationally recognised standard. ; ; Remote Work and Telecommuting: The company encourages remote work to cut down on employee commuting, significantly reducing transportation-related emissions. ; ; Responsible Business Travel: BMT leverages virtual meeting technologies to reduce the necessity for travel. When travel is inevitable, employees are guided to use public transport and environmentally friendly options, while the company offsets the carbon emissions produced. ; ; Green Office Initiatives: BMT has implemented energy-saving measures within our offices and any upgrades are made with a focus on sustainability, to minimize energy consumption and emissions. ; ; Energy Management: Energy usage is meticulously monitored and analyzed through energy management systems, ensuring operational efficiency, and identifying opportunities for further energy savings. ; ; Supplier Engagement: BMT demands eco-friendly practices from its suppliers, aiming for sustainability throughout the supply chain. ; ; Employee Engagement and Training: Staff members receive training on environmental practices and are encouraged to participate in the company’s sustainability efforts. ; ; Sustainability Policy and Reporting: The firm adheres to a robust Sustainability Policy and engages in transparent reporting to track its environmental performance, setting targets for continuous improvement. ; ; Sustainable Technology Investment: Internally, BMT invests in sustainable technologies that benefit its operational practices, such as software to enhance project efficiency and energy-conserving IT equipment. ; ; Through these focused internal strategies, BMT lessens its environmental impact and demonstrates industry leadership in sustainability, fundamentally contributing to the global fight against climate change.

  Tackling economic inequality

  Innovation: BMT is proud to be a founding member of the South-West Regional Defence and Security Cluster (SWRDSC), the first pan-Defence and Security Cluster in the UK. It forms a collaboration led by industry and academia, supported by government. The aim of the cluster is to raise the profile of regional Defence and Security capability to stimulate greater sector knowledge, business, economic growth, and productivity across the South-West region. The South-West is home to many innovative businesses and the cluster aims to strengthen investment and partnerships, to help build capabilities and attract and compete for talent. Its purpose is to enable the sector to collaborate, overcome barriers to entry and help supply chains to complete and realise new technologies. ; ; Apprenticeships: BMT has an established, sustainable, valued, and recognised apprenticeship scheme, which demonstrates our commitment to our professions and underpins our passion for STEM. Our aim is to support young people with work experience and placements. Our apprentices form a critical part of our talent pipeline, bringing fresh ideas and innovative ways of working. BMT’s programme offers renumeration to market pay rates, a choice of inspiring roles working alongside experience staff, and support to achieve recognized qualifications. We include an apprenticeship levy to sponsor the student’s academic studies and leave days to attend college. ; ; Recruitment: We take an ‘outside the box’ approach to recruitment, ensuring opportunities are accessible, regardless of background or circumstance. We actively engage with local employment agencies who support the recruitment of specialist and hard to recruit employees. Our ‘Returners Programme’ taps back into people with skills at the core of BMT’s business, but who have fallen outside of normal career pathways due to challenging circumstances. We have employee networks in place to ensure these individuals have the support they need to thrive in our business.

  Equal opportunity

  Social values are at the core of our commitment to Diversity, Equity and Inclusion (DE&I). We believe a proactive, strategic approach to DE&I is essential to sustaining a successful and progressive business. This is why DE&I did not begin with just a policy, but a strategy, which actively promotes DE&I activity and is embedded as part of our strategic planning with set business objectives, supported by funding and resource to deliver. ; ; Our objective is to provide a safe, fair, supportive and sustainable working environment where employees enjoy work, grow, develop and benefit from the collective success of BMT. We review formal measures such as the Good Work Plan to ensure we are constantly working to best practice. As an EBT (Employee Benefit Trust), we are a business that promotes and thrives on communicating with our employees and doing what is best for them, always. ; ; BMT is committed to providing equal opportunities, which is supported by the following undertakings at BMT: ; ; 1. Apprentices, Graduates, Year in Industry and Summer Placements - We advertise at a broad range of universities across the UK to ensure we reach as many parts of society as possible. ; ; 2. Recruitment Passport Training – to ensure our processes are free from bias ; ; 3. STEM events across universities and schools in diverse areas to attract young people into STEM careers. ; ; 4. A commitment to providing fair and equal pay to all our employees. ; ; 5. Regional DE&I forums which allow representatives from across BMT to recognise challenges we may face in this space and define action plans to resolve them. ; ; 6. STEM returners programme - facilitating the return of skilled professionals to the STEM industry after a career break. ; ; 7. Supporting employee wellbeing ; ; This is a sample of what BMT do every day, to ensure equal opportunities for all.

  Wellbeing

  BMT is an Employee Benefit Trust, and we truly value the health and wellbeing of all our staff, this is demonstrated through our global wellbeing strategy that seeks to improve physical, financial and mental health. BMT believes that a proactive approach to health and wellbeing of our employees is fundamental to the success of our business. This means that we adopt a positive mindset and total commitment to understand and address health and wellbeing inside our organisation. ; ; At BMT we aim to integrate wellbeing into all work activities and practices, creating a positive environment that is compatible with promoting staff engagement, performance, and achievement. Active measures in place at BMT to support health and wellbeing, including physical and mental health include: ; ; Regular conversations with line managers and wellbeing champions ; ; A £250 per year Wellbeing Fund for each employee to help fund activities that support personal development and/or wellbeing. ; ; Employee wellbeing events such as facilitated sessions with MIND on mental health in the workplace. ; ; Mental Health First Aiders and Champions in place across the organisation. ; ; A “Wellness Zone” on our internal intranet with a range of resources and tips that are regularly updated. ; ; Wellness Rooms in offices – providing a quiet and relaxing space for employees to access when required. ; ; Flexible working practices to enable employees to have a good work/life balance. ; ; Ensuring all employees have access to resources such as: Private Medical Insurance, Employee Assistance. ; ; Programme (EAP), Eye Tests and Glasses, Flu Jabs, Health and Wellbeing Events and a Cycle to Work Scheme

Pricing

• Price: £845 to £2,360 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bidding.UK-Europe@uk.bmt.org. Tell them what format you need. It will help if you say what assistive technology you use.