Olive Jar Digital

Continuous Delivery

This service provides the automatic release process to production in the cloud. It ensures testing is done on the code, and that it is automated during the journey to go-live. This allows for amends throughout, user feedback, and security vulnerabilities, allowing you to rapidly release changes to your cloud service.

Features

• Establish pipelines to smoothly build/deploy your services to production
• Migration of your existing environments to Cloud infrastructure
• Experienced consultants will deliver continuous delivery pipeline design & automation
• Extensive server automation tool expertise
• Continuous Integration expertise in TeamCity, Jenkins, Travis
• Extensive TDD and BDD expertise in many frameworks
• Extensive experience of Continuous Delivery in the cloud
• Operationally effective releasing with zero-downtime deployments under load
• Continuous Delivery Release pipeline security assessment and hardening
• Blue/Green or canary deployments

Benefits

• Using our knowledge from many other Government projects
• Leading the projects, ensuring delivery and risks known and mitigated
• Reduced deployment times from hours to seconds
• Decreased risk for deployment, zero downtime or faster rollback
• Quicker releasing of new features to your users
• Faster response to change
• Faster response to mitigating security vulnerabilities
• Greater resilience
• Reduction of costs
• Auto scaling of new service resources, as and when needed

£400 to £1,000 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dos@olivejar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

340713635061515

Contact

Bids Team
020 3289 8669
dos@olivejar.co.uk

Planning

• Planning service: Yes
• How the planning service works: Work with your organisation to understand how cloud services fits into you organisations strategy (including priorities and architecture). ; ; We will work with your organisation to review the risks, issues and constraints you currently face. We will look at the options available to help with business case production on what is the most viable route, i.e public/private/hybrid and IaaS/PaaS/SaaS/faas.; ; We will assist in the development of your cloud strategy, defining the model that best suits your organisation. We will use our experience form all our previous public sector projects to ensure we provide the best guidance possible.; ; We will bring in our highly skilled architects and implementation team to plan, architect and build the solution through the phases. Included will be our specialist knowledge on security and performance optimisation.; ; We will work to launch your cloud service, building incrementally and involving all stakeholders necessary along the journey. We will work to priorities and clear goals that we have set together.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Olive Jar are aware of the importance of ensuring services are left in skilled and trained hands that can continue / manage the work going forward after the successful launch of all our cloud based services. The need to develop a sustainable legacy of skills and cultural changes is key to our delivery, alongside the implementation of the cloud services.; ; Olive Jar will support your organisation on your journey to model best practice with respect to cloud technology. We work with your staff to encourage an environment that allows enablement to flourish.; ; We develop skills and coach behaviours required for cloud service delivery. Olive Jar teams do this through many forms such as co-location, code review, pair programming, coaching, 1:1 and workshop training sessions. We do this in an environment that develops trust and supports learning.; ; Olive Jar will work with you to holistically improve how organisational culture, leadership, strategy, structure and process contribute to the creation and delivery of your successful cloud services.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Olive Jar work with you to understand how your organisation will use and deploy cloud services. We will provide guidance on options that meet your organisational needs. Our team will evaluate your existing applications and software delivery processes and assess readiness to move to cloud. Olive Jar will help you to establish a solid foundation to ensure technology and processes are in place for a smooth transition to the new cloud service. We will also ensure successful data migration, using proven methods, to the destination cloud. The Olive Jar cloud security experts will provide your organisation with security guidance and implement the latest solutions. We will design and implement the new platforms based on agreed HLD's and best practice which will be aligned to your organisational strategy.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We have in-house test capabilities that provides our clients with a wide range of services that assure your cloud service. This includes testing such as, manual testing, automated testing, functional testing, exploratory testing. Also non-functional testing (such as performance, security and accessibility) are all part of our core work. We help or provide in full your organisations test strategies aligned to your organisational need.; ; All forms of testing is imperative in achieving a successful outcome to the project delivery. We ensure our specialist testers are on hand to ensure each iteration of the cloud service is fully tested and assured prior to release.; ; Throughout project delivery we optimise cloud services during development and monitor their performance during production use so we identify issues early without affecting users.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Olive Jar provides expert support services that meet the demands of the project needs and requirements beyond live. We have extensive experience of running and optimising cloud services in many environments. ; ; Services offered include incident investigation and resolution, service desk 24/7, continuous updates, service and supplier management, consultancy, solution upgrades and training.

Service scope

• Service constraints: We do not perform penetration testing, however we do prepare the service so that it will meet the tests. Each service will be tailored to meet the client’s requirements.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Weekend response times are agreed on a case by case basis.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We provide second and third line support. Our support costs are on a case by case basis. ; ; We provide an Account Manager for every client on all G-Cloud engagements. Their responsibility is to ensure that our customer objectives and goals are met. They address any issues with service delivery and they act as an escalation point of contact. They can be reached via phone or email, and will respond to any issues beyond the control of the team that are providing the service.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 29/02/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We have a Carbon Reduction Plan published on our website, which rolls out our roadmap to achieve Net Zero emissions by 2050.; ; We will support clients in minimising the contract’s environmental footprint by minimising travel (where appropriate), using digital collaboration tools. For example:; -Using Slack / Teams for continuous, open communications, agile ceremonies, and training delivery; -Virtual boards displaying project progress; -Conducting user research interviews via phone, video conferencing, email or other online means; ; Our practices will include:; ; Using an energy efficient office with:; -Maximum natural light; -Energy efficient lightbulbs; -Recycling points; -Easy commuting through public transport; ; Minimal, efficient, green travelling:; -Balance of home / remote / office working, using digital collaboration tools; -Booking multiple visits/meetings when travelling; maximising each trip; -Car sharing/public transport where possible; -Walking/cycling-to-work schemes; ; Going paperless:; -Moved our operations online from 2017 (e.g., SharePoint for file storage; e-signatures for contracts; induction/onboarding packs to digital formats); ; Responsible disposals:; -Recycling packaging etc.; -Donating old laptops/equipment; ; Future Carbon Reduction initiatives that we are either planning or investigating include:; -Achieve ISO 14001 accreditation within the next 10 years; -Create and implement a green switching bonus/incentive scheme for working-from-home employees to encourage them to switch to renewable energy providers; -Encourage staff to use a green search engine like Ecosia which plants trees with each search; -Work with Carbon Neutral Britain to become a Certified Carbon Neutral Business, and offset any emissions we cannot reduce, or sponsor our employees to become members and offset their own personal emissions.; -Joining the SME Climate Hub to be a part of the discourse surrounding Net Zero along with other small businesses; -Sign up to SBTI and CDP

  Covid-19 recovery

  We are committed to helping local communities manage and recover from the impact of COVID, as demonstrated:; ; -We donated 20% of forecasted profits from an NHS / Health Education England contract to food banks; -Over the last 3 years we donated £75,000 to South-West charities; ; We will continue our commitment throughout the delivery of this contract (where the contract allows) by:; -Hiring and upskilling those that find it difficult to find jobs because of COVID, in a variety of digital and business support disciplines; -Promoting volunteering for staff members to support community organisations

  Tackling economic inequality

  Where contracts allow, we will recruit apprentices, use our Olive Jar Academy to provide free training, and collaborate to deliver initiatives such as ‘Codebar’ which introduces people to the tech world as a potential career path, with mentoring.; ; We will continue ensuring that digital services cater to those with disabilities, accessibility needs, low digital skillsets/confidence, reducing inequality. For example, services we’ve delivered include:; -Offline capable single page application tolerating connectivity issues. Suitable for low tech users; -Modern browser enabling text-to-speech conversions; and customisable colour, contrast and font size; -Helpline; for those digitally-excluded; -Simple, easy-to-understand English; for non-native English speakers; -Independent accessibility audits and applying WCAG latest accessibility standards

  Equal opportunity

  Olive Jar is proudly inclusive; committed to promoting equal opportunities, diversity, inclusivity and fairness; and develops, promotes, and maintains practices conducive to these.; ; We have an Equality Diversity and Inclusion Policy in place when recruiting teams, reviewed every two years or when there are changes to legislation or other relevant policies.; ; Our staff get full employment rights from their first day. And we will ensure equality and inclusivity as demonstrated in past projects:; ; -37% of assigned resources identify as non-White (compared with UK’s <14% non-White population); -38%:62% female-to-male ratio (compared with 17%:83% industry average); -Work with resourcing partners with joint ethos to address technology industry imbalances, for example those that support women in technology.; -Non-discriminatory vacancy advertising, e.g., not mandating university degrees where the role does not require it; -Training/awareness via regular equality/diversity/inclusion training, extending training invitations to clients and their other suppliers

  Wellbeing

  All staff receive holiday, rest breaks, time off for emergencies, right to request flexible working, ‘keeping in touch’ initiatives (e.g., ’buddy’ programmes, virtual team games etc).; ; Wider wellbeing initiatives include:; -Dedicated mental health/wellbeing champion; -Free wellbeing support programme for employees and their families; -Mental health awareness training (invitations extended to clients and their other suppliers); ; This is further supported by our inclusive and supporting practices:; -Professional development plans, mentoring, training, coaching programmes; -Recognising achievements; encouraging praise and positive feedback; -Valuing every opinion (e.g., we encourage company-wide votes on bid opportunities, marketing approaches etc.); -Ongoing continuous improvement of all initiatives

Pricing

• Price: £400 to £1,000 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dos@olivejar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.